Factory Bunk Beds Reviews - 12 Reviews - /10
Factory Bunk Beds Rating
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Product Selection | Not yet rated |
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
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Shipping Charges
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Variety of Shipping Options
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
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Returns Process
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Recent Reviews for Factory Bunk Beds
Showing 1 - 12 of 12
Nikkie
Site Experience Feedback
Dec 03, 2024
It was easy and great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 15, 2024
Normal interaction so far
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
scottemc
Site Experience Feedback
Nov 29, 2024
Stumbled a little trying to place the order as the website hung up, but processed on separate attempt. Only other issue would have been trying to see if the drawers could go on either side. I researched the instructions on the Internet and confirmed they could. Overall it was relatively smooth and I would recommend.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 20, 2024
N
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 20, 2024
Website, great. See how the rest of it goes.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
D9 Gurl
Site Experience Feedback
Sep 09, 2024
Confused about how to find the SKU number
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cadillac
Site Experience Feedback
Jul 17, 2024
Good!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rae
Site Experience Feedback
Jun 02, 2024
I was happy with everything minus the price of the replacement parts.
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 8
- Full ratings for this review »
Eyes
Site Experience Feedback
May 09, 2024
Website was glitching. Said free shipping then charged for shipping. But price of product was good. On sale. Shipping time seemed reasonable.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
TRS
Post-Delivery Feedback
Apr 26, 2024
Factory bunk beds was the only place that had the bed I wanted in stock and affordable. Shipping was only $50. I did experience difficulty checking out, with choosing a delayed delivery and attempting to pay with credit card. I was able to use PayPal, so it worked out okay. For some reason the. Delivery date never showed up on the order but the next morning I was contacted and asked when I wanted it. The other issue I ran into was when the sent the email confirming shipping, it did not indicate who the company it was shipped with. I contacted them and once again got an immediate response with the shipping info. The bed arrived on time and all 5 boxes at once. Overall I am satisfied with my experience and love the product. The bed took about 2 hours for two of us to put together and it looks great.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 08, 2024
Andriana Ruiz in parts department has been amazing at helping me throughout the whole process.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mom4
Post-Delivery Feedback
Feb 20, 2024
Ordering- shipping- assembly all fine, but the quality is cheap and my kids fear it will break. I have two teens using them and it’s just not sturdy or quality. The mattresses (all 3)had to be replaced. This was a BIG financial purchase for us and just feel so disappointed. I have since made sure 2 friends didn’t use this company based on my experience and also having them come and see in person & deeming it cheap. We had ikea bunk beds for $200 that lasted longer and felt more stable. We bought the extra support beam for added weight, but the 4 legs on the seem like toothpicks. It shakes and wobbles…. This is not a part of assembly (husb is a licensed contractor) it’s the product.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »