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eStarland Reviews - 1,015 Review - 9.4/10

Jan 8, 2025
eStarland.com is the ecommerce branch of Connected Wire Inc., a retail chain originally based in the Washington DC area. The ecommerce site focusing on the worldwide distribution of electronic entertainment services. Continuing the tradition of innovation, eStarland is furthering the concept of ecommerce while emerging as a leading supplier in the domestic and international electronic entertainment industry.

eStarland Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.6 /10
Likelihood to Recommend9.6 /10
Product Selection9.2 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.6 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.5 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.6out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

82%86%

Neutral

13%10%

Negative

6%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

8.9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.0 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for eStarland

Showing 1 - 20 of 1,015

Tristin

Site Experience Feedback

Jan 04, 2025

Estarland has a fantastic website for finding what you want. The website seems to be accurate with what they have in stock.

Treshen

Site Experience Feedback

Jan 04, 2025

Great trade in prices and friendly staff

Mac

Site Experience Feedback

Dec 26, 2024

I am a website designer so take my rating of the site design with a grain of salt. Could it be better- yes. But the simplicity of it is also very functional. Would rather have function over a prettier site with a bad UX

Online Shopper

Site Experience Feedback

Jan 02, 2025

Really happy finding a gem of this website. My boyfriend ordered some last month and now I am ordering a batch of games as well. Excellent quality and great prices! Shipping is fast too! The only thing is when checking out, the "order complete page" takes a long time to load

Online Shopper

Site Experience Feedback

Jan 02, 2025

Make the cart better

Online Shopper

Site Experience Feedback

Jan 02, 2025

Easy to find items the only problem is the chart will wipe itself alot

Celeste

Site Experience Feedback

Jan 02, 2025

I overall enjoyed how it easy it is to search through multiple gaming consoles and the different price options.

Lego

Site Experience Feedback

Jan 02, 2025

Everything good

VortexxDr

Site Experience Feedback

Jan 02, 2025

It's easy to locate what you want. Checking out is a seamless one page experience. The sight is optimized- feels like.

George

Site Experience Feedback

Jan 02, 2025

My experience with eStarland was great because it was very easy to find the game I was looking for on the console. Each games have a different price depending on the Condition it is easy to find the price that I was looking for to spread on games. when it was checked out it was very simple to find out the price of the games and shipped together and putting all the information that was needed to ship to my house was very easy also. given the order number very fast too. As a new user using this company for the first time, I am very satisfied with how it went so smoothly and with great information about each product. Buying more products very soon. Thank you for your service.

Stick

Site Experience Feedback

Jan 01, 2025

Good over all experience

Lego

Site Experience Feedback

Jan 01, 2025

Very easy

Riddles

Site Experience Feedback

Jan 01, 2025

I love the layout of the website and all of the game selections!

Yeyi

Site Experience Feedback

Jan 01, 2025

I found everything I needed. The checkout even indicated which platforms my amiibos could connect to. I'm very satisfied with my order and appreciate the care that eStarland takes with my purchases every time I order from them.

Conner

Site Experience Feedback

Dec 31, 2024

Everything you send is in great quality and everything is always there. Amazing prices as well. I love you Estarland.

Joe

Site Experience Feedback

Dec 31, 2024

So far the experience has been great. I can’t find a problem with the site or the service you guys are awesome.

Online Shopper

Site Experience Feedback

Dec 31, 2024

UI is great

Artillery

Site Experience Feedback

Dec 30, 2024

Great prices. My only issue is that cash vs trade in value isn't clearly stated per item.

Roberto

Site Experience Feedback

Dec 30, 2024

It was a great experience everything seemed to work out really well.

Timothy J

Site Experience Feedback

Dec 19, 2024

This place has all of the gaming related items that I want.