eStarland Reviews - 1,015 Review - 9.4/10
eStarland Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.6 /10 |
Likelihood to Recommend | 9.6 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.0 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.5 /10 |
9.4out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 86% |
Neutral | 13% | 10% |
Negative | 6% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.0 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.0 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for eStarland
Showing 1 - 20 of 1,015
Tristin
Site Experience Feedback
Jan 04, 2025
Estarland has a fantastic website for finding what you want. The website seems to be accurate with what they have in stock.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Treshen
Site Experience Feedback
Jan 04, 2025
Great trade in prices and friendly staff
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Mac
Site Experience Feedback
Dec 26, 2024
I am a website designer so take my rating of the site design with a grain of salt. Could it be better- yes. But the simplicity of it is also very functional. Would rather have function over a prettier site with a bad UX
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 02, 2025
Really happy finding a gem of this website. My boyfriend ordered some last month and now I am ordering a batch of games as well. Excellent quality and great prices! Shipping is fast too! The only thing is when checking out, the "order complete page" takes a long time to load
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 02, 2025
Make the cart better
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 02, 2025
Easy to find items the only problem is the chart will wipe itself alot
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Celeste
Site Experience Feedback
Jan 02, 2025
I overall enjoyed how it easy it is to search through multiple gaming consoles and the different price options.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lego
Site Experience Feedback
Jan 02, 2025
Everything good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
VortexxDr
Site Experience Feedback
Jan 02, 2025
It's easy to locate what you want. Checking out is a seamless one page experience. The sight is optimized- feels like.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- Full ratings for this review »
George
Site Experience Feedback
Jan 02, 2025
My experience with eStarland was great because it was very easy to find the game I was looking for on the console. Each games have a different price depending on the Condition it is easy to find the price that I was looking for to spread on games. when it was checked out it was very simple to find out the price of the games and shipped together and putting all the information that was needed to ship to my house was very easy also. given the order number very fast too. As a new user using this company for the first time, I am very satisfied with how it went so smoothly and with great information about each product. Buying more products very soon. Thank you for your service.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Stick
Site Experience Feedback
Jan 01, 2025
Good over all experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lego
Site Experience Feedback
Jan 01, 2025
Very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Riddles
Site Experience Feedback
Jan 01, 2025
I love the layout of the website and all of the game selections!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Yeyi
Site Experience Feedback
Jan 01, 2025
I found everything I needed. The checkout even indicated which platforms my amiibos could connect to. I'm very satisfied with my order and appreciate the care that eStarland takes with my purchases every time I order from them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Conner
Site Experience Feedback
Dec 31, 2024
Everything you send is in great quality and everything is always there. Amazing prices as well. I love you Estarland.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joe
Site Experience Feedback
Dec 31, 2024
So far the experience has been great. I can’t find a problem with the site or the service you guys are awesome.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 31, 2024
UI is great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Artillery
Site Experience Feedback
Dec 30, 2024
Great prices. My only issue is that cash vs trade in value isn't clearly stated per item.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Roberto
Site Experience Feedback
Dec 30, 2024
It was a great experience everything seemed to work out really well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Timothy J
Site Experience Feedback
Dec 19, 2024
This place has all of the gaming related items that I want.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »