Home > Sporting Goods > Epic Sports

Epic Sports Reviews - 2,690 Review - 9.1/10

Nov 29, 2024
Epic Sports is a sporting goods company that offers a large selection of baseball gear, soccer gear, football equipment, customizable uniforms, closeouts, and more!

Epic Sports Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.2 /10
Likelihood to Recommend9.3 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.3 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.2out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%87%

Neutral

10%10%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

7.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.8 out of 10

Returns Process

Satisfaction with the returns process

5.6 out of 10

Recent Reviews for Epic Sports

Showing 861 - 880 of 2,690

Dave

Site Experience Feedback

Aug 06, 2024

Found you from Google, very good website with reasonable prices. I will definitely be back.

Big John

Site Experience Feedback

Aug 06, 2024

Great , fast and smooth

Online Shopper

Site Experience Feedback

Aug 06, 2024

website is great

Randy

Site Experience Feedback

Aug 06, 2024

As usual, my experience shopping with EPIC online was a simple and flawless experience.

LOLIPOP

Site Experience Feedback

Aug 06, 2024

EVERYTHING IS GREAT WEBSITE IS EASY TO NAVIGATE AND CHOICES ARE GREAT THE ONLY THINK I WAS UNHAPPY WITH IS THE LENGTH OF SHIPPING TODAY IS 8/6 AND IT STATED 8/22 AS DELIVERY DATE THATS A LONG TIME FOR SHIPPING THESE ARE FOR THE POLICE FORCE AND WAITING THAT LONG IS AN ISSUE BUT THEY ARE EXACTLY WHAT THEY WANTED SO WE WENT WITH IT AND HOPE SHIPPING IS A LITTLE FASTER

Brosive

Site Experience Feedback

Aug 06, 2024

It was a good experience

Raskullz24

Site Experience Feedback

Jul 15, 2024

Great selection, pricing and easy to order.


Post-Delivery Feedback

Aug 06, 2024

Always order from Epicsports. They are fast, accurate, great pricing and have everything you need for all sports.

Bigred

Site Experience Feedback

Aug 06, 2024

It is very difficult to modify or make a change to an order. I would rather have my order delayed because of a change than not be able to make a change at all. Customer service is unable to help either. This instance I submitted an order and when I was calculating the total cost for my team I realized it was lower than last year. I then realized I left the hats off from the purchase. This was about 5 minutes after submitting the order. I tried to modify the order but it was unable to do so. I messaged customer support and they couldn't do anything about it either. I ended up having to purchase the hats on a separate order and pay additional shipping charges because they couldn't figure out how to add the hats to the existing order.

Online Shopper

Site Experience Feedback

Aug 05, 2024

Would love to see returning customers or purchases over certain amount offered free shipping or discount.

Ammie

Site Experience Feedback

Aug 05, 2024

Quick & easy to navigate the website and place orders.

Online Shopper

Site Experience Feedback

Aug 05, 2024

Love Shopping here!

JP

Site Experience Feedback

Aug 05, 2024

Love your site and prices. Shipping a little high if I want it after

Shay

Site Experience Feedback

Aug 05, 2024

I thoroughly enjoy Epic Sports reasonable pricing. Having said that, it would be nice to receive shipping discounts on large orders - Or perhaps offer first responder/military discounts. I'm just not a fan of paying for shipping. If given the option to pay for shipping or buy more items to reach free shipping, I'll choose to purchase more items virtually ever time.

Jenn

Site Experience Feedback

Aug 05, 2024

Nice and Easy to find what i am looking for

Shawn Holley

Site Experience Feedback

Aug 04, 2024

Easy process

Coolhand

Site Experience Feedback

Aug 04, 2024

Always a pleasure!

Dawnie

Site Experience Feedback

Aug 04, 2024

Great site. Super easy to navigate. Tons of products at an excellent price.

Gems

Site Experience Feedback

Aug 03, 2024

Very happy with everything that is purchased

Debbie B.

Site Experience Feedback

Aug 03, 2024

When trying to purchase a baseball backpack, a side and back view would of helped to confirm I am purchasing the correct one.

Masi

Site Experience Feedback

Aug 03, 2024

Everything was fantastic order from epic and receive some great products!