Home > Sporting Goods > Epic Sports

Epic Sports Reviews - 2,689 Review - 9.1/10

Nov 29, 2024
Epic Sports is a sporting goods company that offers a large selection of baseball gear, soccer gear, football equipment, customizable uniforms, closeouts, and more!

Epic Sports Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.2 /10
Likelihood to Recommend9.3 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.5 /10
Product Met Expectations8.9 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.3 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.2out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

10%11%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

7.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.8 out of 10

Returns Process

Satisfaction with the returns process

5.6 out of 10

Recent Reviews for Epic Sports

Showing 701 - 720 of 2,689

DoubleJ

Site Experience Feedback

Aug 23, 2024

The website worked fine.

cooljazz398

Site Experience Feedback

Jul 28, 2024

Seemed to be simple and easy to do, waiting for delivery to see what the quality of the shirts are.


Post-Delivery Feedback

Aug 23, 2024

The shirts were of good quality and lots of color choices.

jhope

Site Experience Feedback

Aug 23, 2024

I love the ease of the website. It is easy to search for items or to use the categories. You see everything on the page.

Bill

Site Experience Feedback

Aug 22, 2024

I order all the time for mt travel softball team. From pants to socks and also belts. They have the best deals and fast shipping.

Karinjean

Site Experience Feedback

Aug 22, 2024

I've gotten some really good deals using Epic Sports, both on name brand and lesser known brands. I'll be back because the customer service is good and the prices are great.

Online Shopper

Site Experience Feedback

Aug 22, 2024

I have been a customer for years and frequented your website much more when I was a working teacher and coach. Now retired my purchases are more personal. Your website works much better on a laptop than my phone. I have an iPhone with unlimited data and I expected it to be able to complete the search, selection and purchase. Unfortunately that was not the case. Since I'm away from home a lot I would appreciate being able to order easily on my phone. I do enjoy your products and will continue to purchase items because of you great prices.

JB

Site Experience Feedback

Aug 22, 2024

Have used Epic Sports many times and have always been satisfied with the products!

wheaties

Site Experience Feedback

Aug 22, 2024

good to get items from epic for the price you pay

Online Shopper

Site Experience Feedback

Aug 14, 2024

I believe shipping should be free if you order $75 or more. It’s would make your customers so grateful and we’ll continue to come back

Vball Coach

Site Experience Feedback

Aug 21, 2024

Always a pleasure doing business with Epic Sports. Use them every year for our volleyball team

Hurricanes

Site Experience Feedback

Aug 21, 2024

Wish it had a bulk orders set up. Instead of having to put the same item in the cart several times for different sizes. I typically order things for my youth organization and have to order the same items but in different sizes and quantities.

CGD84

Site Experience Feedback

Aug 21, 2024

Easy to use and a large selection of items.

Online Shopper

Site Experience Feedback

Aug 21, 2024

Items was out of stock I waited 2weeks to place my order hoping you guys get the items back in stock but it wasn’t so I had to settle for something else

Cheer Coach 206

Site Experience Feedback

Aug 21, 2024

Everything was great! This is my fifth time ordering from this company and I will be doing so many more times! Shipping costs could use some work but overall I am super happy!

timbo

Site Experience Feedback

Aug 21, 2024

Easy access-great prices-great selection

Online Shopper

Site Experience Feedback

Aug 21, 2024

It was super easy to submit my order, the packages to number and/or get team info on the shirts was super convenient. I would have like to see a white pinnie option so we could have a home and away set since we didn't want reversible ones.

Online Shopper

Site Experience Feedback

Aug 21, 2024

fine

Timbo

Site Experience Feedback

Aug 21, 2024

It was easy to work with and all I can do is now hope that my order from yesterday, of 3 jerseys and today's order of 1 jersey get to my office by Wednesday September 4th.

Erik

Site Experience Feedback

Aug 21, 2024

The website has always been really good for me to use, i like the discounted area as well, the layout there is pretty good.

Jorgeknows

Site Experience Feedback

Jul 26, 2024

This transaction went pretty smooth. I like that Epic Sports recommended a cheaper option on similar products. I actually saved a significant amount of money because of these recommendations.


Post-Delivery Feedback

Aug 21, 2024

Great service. Excellent products. Amazing turnaround time.