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EDCskincare.com Reviews - 60 Reviews - /10

EDCskincare.com is a skin care and makeup e-commerce site that was created to address the fact that our skins are all different, in look, tone, and texture. At EDCskincare.com, they are committed to delivering beauty. They take pride in the following: They carry only the most stringently formulated professional skincare brands. They source only directly from the manufacturers in the original factory seal and packaging to guarantee product authenticity. And, their expert staff are knowledgeable, experienced, and responsive in answering any questions regarding our products. Since their launch in 2009, EDCskincare.com has grown to offer a range of more than 100 skin care and makeup brands, including SkinMedica, NEOCUTIS, Vivier, iS Clinical, Obagi, Rodial, dermalogica, glo SKIN BEAUTY, and many others.

EDCskincare.com Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for EDCskincare.com

Showing 1 - 20 of 60

cinfish

Site Experience Feedback

Dec 28, 2024

great experience today

Skincarelove

Site Experience Feedback

Dec 16, 2024

Easy shopping experience and great products.

CC

Site Experience Feedback

Dec 12, 2024

Easy, clean, fast. Only thing I would fix is the reviews. I would prefer they show up under the product rather than having to view more details for each item.

Carmel

Site Experience Feedback

Dec 05, 2024

Many checkout steps, could simplify

Online Shopper

Site Experience Feedback

Dec 03, 2024

Seems to be very good

Online Shopper

Post-Delivery Feedback

Dec 02, 2024

I ordered three hand creams and only received one. The other two are back ordered currently. I called customer service a few times over a span of two weeks and it took them that long to get back to me. I did finally receive a phone call saying that the my items were backordered. On the voicemail, they said that I could receive a refund, but I have not moved forward with this yet.

NA

Site Experience Feedback

Dec 02, 2024

NA

Online Shopper

Site Experience Feedback

Nov 18, 2024

The check out process was a problem. It said my email didn’t match and went back and corrected it but it wouldn’t move forward. I tried several times. So eventually closed and went back in the site and did it again but it doubled the number I wanted to buy. I couldn’t get the number to change after several attempts and then it finally did. All in all, much more difficult and lengthy than it needed to be. I almost gave up.

DD

Site Experience Feedback

Nov 02, 2024

The check out did not calculate the STORE20 discount code applied

Online Shopper

Site Experience Feedback

Nov 14, 2024

Frustrated with payment but ultimately got it to work.

Busy Teacher and Mom

Site Experience Feedback

Oct 03, 2024

I could not find my favorite product and you had it!

Crystal

Site Experience Feedback

Sep 22, 2024

Very good as it was a difficult product to find available.

cookie

Site Experience Feedback

Sep 21, 2024

I never order online but this product is very hard to find. I hope I made the right decision and ordered thru you.

lieuxe

Site Experience Feedback

Sep 17, 2024

It seems to me the website is easy enough to order the goods we need.

Betty

Site Experience Feedback

Aug 26, 2024

One recommendation - i want to add to cart from the main page without clicking into the product and I did not see that I can do that.

Online Shopper

Site Experience Feedback

Aug 20, 2024

Easy to navigate

Sushi

Site Experience Feedback

Aug 10, 2024

Ovetall good experience

mac

Site Experience Feedback

Jul 17, 2024

I found what I wanted fairly easily. I would like toknow where the coupons are.

LEEIICHAE

Site Experience Feedback

Jul 17, 2024

Providing a special promotion is really great! I hope you can provide it continuously. Thank you!

Online Shopper

Site Experience Feedback

Jul 15, 2024

Site was easy to mavigate