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Site Experience FeedbackSep 27, 2025
The website is great I really enjoy that there isn’t a charge for shipping. I love the discounted product bundles you offer, my two favorite items are offered for 20% off together which makes me that much more likely to purchase them on repeat vs trying other brands. I also like the free masks you often include with orders. Really my only critique, and I’m not sure if I would call it that, maybe just a preference, is that personally I don’t like the free trial size lotions in the 1 use tear away pouches often included, so many brands do this and I understand why but I really wouldn’t know just using that type of product once if I liked it and I often just throw them out, so for me that seems wasteful. If you are going to include a trial of something I’d much rather it be a mini version so at least there are a few uses and I can get a better idea. Or at check out give the option to check a box if you want it. I can’t recall if there was an option to remove but I didn’t notice and usually I’m moving quickly through checking out! This obviously doesn’t apply to single use free masks, which I love!