Dressage Extensions Reviews - 447 Reviews - 9.0/10
Dressage Extensions Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.0 /10 |
Likelihood to Recommend | 9.3 /10 |
Product Selection | 8.7 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.0 /10 |
9.0out of 10
Would Shop Here Again:
9.0out of 10
Likelihood To Recommend:
9.3out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 76% |
Neutral | 14% | 17% |
Negative | 5% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.7 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.0 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.6 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Dressage Extensions
Showing 1 - 20 of 447
MCS
Site Experience Feedback
Dec 21, 2024
vary helpful customer service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MCS
Post-Delivery Feedback
Jan 07, 2025
The customer service rep at DR was great. I didn't even know that the product I ordered (Gel Bands) existed, but told the CSR about the problem I was experiencing (brand new dressage boots, very painful at my ankles) and she researched and found exactly what I needed. The order took a bit longer to arrive than I expected, but that wasn't an issue for me.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 7
- Customer Support: 10
- Full ratings for this review »
NielK
Post-Delivery Feedback
Jan 04, 2025
Easy to order ; came in a timely fashion and just love the new stirrups
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Helena
Site Experience Feedback
Jan 02, 2025
I continue to enjoy this store both online and in person.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 02, 2025
Easy to use, checkout indicated PayPal but the button didn't work. would have like to use PayPal
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Christie
Site Experience Feedback
Dec 31, 2024
Easy online shopping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mimi
Site Experience Feedback
Dec 31, 2024
Straightforward
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Daisy
Site Experience Feedback
Dec 31, 2024
Everything went very smoothly. I was pleasantly surprised.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Beedee
Site Experience Feedback
Dec 31, 2024
Very easy to Navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nugget
Site Experience Feedback
Dec 31, 2024
I was a little confused about using a gift card for my purchase but I called the store and they were very helpful and nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 30, 2024
my experience was just fine. I found what I wanted and made the purchase.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 30, 2024
It was easy to navigate this website. Everything was clear. Sizes and colors available were brought to the readers attention at first look at each product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Kelly
Site Experience Feedback
Dec 29, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 29, 2024
Great way to spend Christmas cash
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AFDressage
Site Experience Feedback
Dec 28, 2024
Everything went as expected
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
katzen
Site Experience Feedback
Dec 27, 2024
not clear how to use a gift card--live chat helpful to resolve.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Mads
Site Experience Feedback
Dec 27, 2024
This was my first time using Dressage Extensions. I received a gift card from the USDF. The website was very easy to navigate. And I will definitely use this merchant again in the future. Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Luie
Post-Delivery Feedback
Dec 27, 2024
what i ordered came on time and was high quality.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 27, 2024
good products
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 26, 2024
Great selection, first bridle did not look as good in person and patent leather was wrinkled right away. Returned that item and bought a different bridle.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LM
Site Experience Feedback
Dec 08, 2024
No
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
LM
Post-Delivery Feedback
Dec 26, 2024
Great quality and lots of products to choose from. Never heard back from my email request but would still recommend this company.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 1
- Full ratings for this review »