Dot & Bo Reviews - 14 Reviews - /10
Dot & Bo Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
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Would Shop Here Again:
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Likelihood To Recommend:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for Dot & Bo
Showing 1 - 14 of 14
Runningdeer
Post-Delivery Feedback
Feb 06, 2024
Thankful to find real and affordable sheepskin for my desk chair and car. Back and muscle issues are improved!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Feb 05, 2024
I ordered an outdoor couch to match my existing chairs from the same manufacturer. The description said the color was khaki. When it arrived, it was actually a dark top grayish color. I am not returning it because I like the color but now I have to go through the expensive reupholstering my existing chairs to match.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
pat
Post-Delivery Feedback
Feb 04, 2024
I thought the comforter was too light weight, but it was good quality. I was going to return it, but after putting it in a duvet cover and sleeping with it, I was surprisingly comfortable and decided to keep it. I was not happy with the return issue (NO response only auto email saying we'll get back to you in 3 business days). In my opinion, customer service needs improvement.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 8
- Customer Support: 4
- Full ratings for this review »
Shelfly
Post-Delivery Feedback
Feb 01, 2024
Dot & Bo had the best price on the item I wanted. The purchase process was seamless, and the item arrived in a timely manner. vEry happy with. my shopping experience with Dot&Bo
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Molly
Post-Delivery Feedback
Jan 31, 2024
Loved the service just do not like what I ended up getting AT ALL. slippery material,feels weird to the touch. Would never buy a cotton comforter again. I will stick with microfiber
- Overall Rating: 4
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
- On Time Delivery: 10
- Customer Support: 4
- Full ratings for this review »
Sunk with Sink
Post-Delivery Feedback
Jan 31, 2024
The problem is it said the color was black. When received it was not a black enamel product. It was gun metal gray with silver accents. We needed solid black like the pictures showed. When I got the product I noticed that the model number on the printed sheet is not the same as one hand-written on the box.
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
- On Time Delivery: 8
- Customer Support: 6
- Full ratings for this review »
Satisfied
Site Experience Feedback
Jan 27, 2024
Easy to use
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
ta
Site Experience Feedback
Jan 27, 2024
Good experience a little trouble finding how to reduce quantity to be purchased
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sigs
Site Experience Feedback
Jan 26, 2024
Description of product and photo made selection easy and fairly priced.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gabby
Site Experience Feedback
Jan 25, 2024
Did a google search for this product. It is a gift for my granddaughter. Was pleasantly pleased to see your site pop up right away with great selections and prices. Honestly haven’t seen your company in my search engine for quite awhile. Not sure why.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 21, 2024
Very easy and efficient user friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
None
Site Experience Feedback
Jan 20, 2024
I have none
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
MLK
Post-Delivery Feedback
Jan 13, 2024
Order has NOT been received. It has been 3 weeks since ordering.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jan 11, 2024
I am very satisfied with my purchase. This survey has questions that do not matter
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »