Missy
Post-Delivery FeedbackNov 22, 2025
I was hesitant to order again after ordering from DD in the past bc 1.) the shipping costs compared to free shipping with Amazon prime make a substantial difference. Even if I find a really great price on DD, the shipping will make the cost equal or greater than Amazon prime. And 2.) 90% of my orders w/ DD have included a defective item, and the return process is so much more cumbersome than Amazon prime. Almost not worth it. I will purchase from DD only if the cost is extremely low on sale, OR if I find items that I simply cannot find anywhere else - which is where DD shines. I made a DD purchase recently bc my child wanted something, and both of my gripes came to fruition once again…however, when I emailed DD Cust. Serv. and explained my issue with the faulty leotard, they went above and beyond to make it right and painless. I was sent a new one - immediately - (and I’ve gotten it), and did not have to make a special effort and trip to return the faulty one. For that, I am grateful. I will make an effort to shop with DD again. Also, the shipping time was early on both the original shipment and replacement - shipping time has greatly improved for DD. On par with Amazon shipping - which ironically, has been slowing and faulty with every order over the last year.