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Battery Mart Reviews - 1,673 Review - 9.4/10

Jan 8, 2025
Battery Mart is one of the largest online resellers of batteries, chargers, and related accessories.
Circle of Excellence - Battery Mart

2023
Platinum

Circle of
Excellence

16 years

Battery Mart Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.5 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.4 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

9%9%

Negative

5%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

8.9 out of 10

Variety of Shipping Options

Desired shipping options were available

9.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.7 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Battery Mart

Showing 1 - 20 of 1,673

Online Shopper

Site Experience Feedback

Jan 05, 2025

outstanding

Online Shopper

Post-Delivery Feedback

Jan 05, 2025

Found the battery we needed. My coupon didn’t go through however customer service answered me pretty quick my email and corrected the amount on a Monday as they told me. Was very happy with them and recd order quickly.

ACCS

Post-Delivery Feedback

Jan 05, 2025

N/A

Ty

Post-Delivery Feedback

Jan 05, 2025

Help with a return-excellent!

Dave R

Site Experience Feedback

Jan 04, 2025

I am a long time Battery Mart customer. I have purchased many items from them over the years, online and at their store in Winchester, Virginia. I have always found that they have quality products that have served me well.

SR

Post-Delivery Feedback

Jan 04, 2025

Very Pleased. Ordered a battery for a drill I couldn't find anywhere. You guys had one that works. The order only took a few days to initiate and receive.

Stephen H

Post-Delivery Feedback

Jan 04, 2025

I bought A new battery for my Harley FLHTK. It arrived in record time, like 3 days!! Very nice battery and much cheaper AND stronger than the HD version. I'll definitely be buying my batteries from Battery Mart going forward! THANK YOU!

Mr. G

Site Experience Feedback

Jan 04, 2025

It was a good experience. I have no complaints

B

Site Experience Feedback

Jan 03, 2025

Good experience

Online Shopper

Site Experience Feedback

Jan 02, 2025

Good

Online Shopper

Site Experience Feedback

Jan 02, 2025

My first time… see how it goes with my order

Boston Waters

Site Experience Feedback

Dec 27, 2024

great interaction- my go-to on motorcycle batteries


Post-Delivery Feedback

Jan 02, 2025

Great as always

Online Shopper

Post-Delivery Feedback

Jan 02, 2025

Great

Jimmie

Site Experience Feedback

Dec 15, 2024

Easy to navigate and the best pricing.


Post-Delivery Feedback

Jan 02, 2025

Very fast shipping, battery was packaged well.

Terry

Site Experience Feedback

Jan 01, 2025

Pay pal complicated purchase. Wanted to use credit card w/o Pay Pal. Took 7+ tries on different computer. Why insert Pay Pal in middle of purchase?

bd

Site Experience Feedback

Dec 21, 2024

Easy to find what I want, shipping is quick being in state


Post-Delivery Feedback

Jan 01, 2025

Quick and easy!

Weasel

Site Experience Feedback

Dec 31, 2024

The batteries I needed were for electronic equipment. Battery Mart was one of the few places I found the particular batteries. They were by far. The best price will deal with them again.

Harley Mike

Site Experience Feedback

Dec 31, 2024

It was easy

Online Shopper

Post-Delivery Feedback

Dec 31, 2024

Package arrived when Battery Mart said it should and I liked that. Reasonable pricing, but shipping cost I thought was kind of high for one small item. All in all I think it was a good purchase.

Jackson

Post-Delivery Feedback

Dec 31, 2024

Product available fit the requirement for the application and was packaged well and shipped on time.