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Decorative Ceiling Tiles Reviews - 784 Reviews - 9.4/10

Dec 18, 2024
Decorative Ceiling Tiles, Inc. Provides tiles, supplies, and accessories for both commercial and residential decorators.

Decorative Ceiling Tiles Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.6 /10
Checkout Satisfaction8.9 /10
Product Met Expectations9.5 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support9.4 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

74%73%

Neutral

20%21%

Negative

5%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.9 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.6 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Decorative Ceiling Tiles

Showing 1 - 20 of 784

Solar Surroundings

Site Experience Feedback

Dec 17, 2024

The website was no problem. I was not getting emails sent to me with check out. I finally did and paid for the product being shipped.

Cesar

Site Experience Feedback

Dec 16, 2024

Good need more shipping options

AK

Site Experience Feedback

Dec 08, 2024

The product is beautiful and all interactions with Decorative Ceiling personnel has been professional.


Post-Delivery Feedback

Dec 16, 2024

Product was amazing!

Apothecary

Site Experience Feedback

Dec 16, 2024

it was very easy to navigate, this is my second purchase, I love your products.

IBGrizzly

Site Experience Feedback

Dec 15, 2024

Third time I have ordered from them. Previous two orders still look great after 5 years. Easy to order from, quick shipment and materials arrived in great condition. The styrofoam tiles are very easy to install and the adhesive is easy to use and has held up well. I would order more if I had any more ceilings to cover. Highly recommended. This is a quality product.

ezejoe

Site Experience Feedback

Dec 15, 2024

The sight is setup different from most other sites that I use. Its not a big deal, but it isn't normal. For instance, the cart dont have the option to remove or save for later. I had to guess how to take the number of items to zero, in order to remove them form my cart.

Larry

Site Experience Feedback

Dec 03, 2024

Fairly easy to navigate and place the sample order.


Post-Delivery Feedback

Dec 15, 2024

NA

Floor guy doing ceilings

Site Experience Feedback

Nov 12, 2024

Debth of tiles would be nice. Looking for nail up tiles only was hard In The search bar


Post-Delivery Feedback

Dec 15, 2024

Tiles varied in size or stamp was off a bit from tile to tile

Ruth

Site Experience Feedback

Dec 13, 2024

N/A

Ed

Site Experience Feedback

Dec 13, 2024

Numerous choices and beautiful

Online Shopper

Site Experience Feedback

Dec 13, 2024

Difficult to maneuver,

ScottR

Site Experience Feedback

Dec 13, 2024

Excellent and easy

Subway shower surround

Site Experience Feedback

Dec 12, 2024

I think this item is amazing. I will say, because of the quantity I buy every other vendor gives serious discounts. I would appreciate more. By the way your customer service is excellent

Jeff

Site Experience Feedback

Dec 11, 2024

Very easy. Excited to see if the product is as good as the website.

Online Shopper

Site Experience Feedback

Dec 10, 2024

I had no problem

Janet

Site Experience Feedback

Dec 09, 2024

The website interface is easy and fast. The prices for the products were very reasonable. Unfortunately the shipping costs are really high.

Ron

Post-Delivery Feedback

Dec 09, 2024

The tiles were exactly as described on the website. I had them installed within one day of receiving the order. The ease of installation made for a quick and stress free job. Best of all my wife loves the finished product!

K

Site Experience Feedback

Dec 08, 2024

very good

YHWH

Site Experience Feedback

Dec 08, 2024

no issue with site easy too use user friendly self explanatory

Luke

Site Experience Feedback

Dec 08, 2024

Paypal did not work. A bit disappointed with shipping cost/ordering in bulk options. Ceiling tile samples looked nice though!