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Darphin Reviews - 17 Post-Delivery Reviews - /10

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Post-Delivery Feedback - 17 Reviews

Overall Satisfaction:

Unavailable

Would Shop Here Again:

Unavailable

Likelihood To Recommend:

Unavailable

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

Not yet rated

Order Tracking

Satisfaction with the ability to track the order

Not yet rated

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

Not yet rated

Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 243 Reviews

Overall Satisfaction:

Unavailable

Would Shop Here Again:

Unavailable

Likelihood To Recommend:

Unavailable

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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Recent Reviews for Darphin

Showing 1 - 50 of 260

  • Happy Face

    Site Experience Feedback

    Jun 13, 2026

    Love the Darphin Intral products!. Nothing like them. Lots of compliments on my skin. Website could use improvement, sometimes hard to find or compare products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Janet

    Site Experience Feedback

    Jun 8, 2026

    I shop Darphin on line because no stores sell locally in Tyler, TX., anymore, but I did buy Darphin products while in Paris in April. Thank you for the birthday gift!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Yorkie

    Post-Delivery Feedback

    May 24, 2026

    As a person with rosacea I rely on Intral for all my facial skin care and find it very effective

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • VZ

    Site Experience Feedback

    May 18, 2026

    Sharing samples is great way to try new product before you buy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sozge

    Site Experience Feedback

    May 16, 2026

    It is a nice experience to have a birthday gift from Darphin

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • kiki

    Site Experience Feedback

    May 13, 2026

    It is an easy website, with good instructions.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jennie B

    Site Experience Feedback

    May 7, 2026

    I have been a loyal customer for decades. I used to by through Blue Mercury until Darphin pulled out of the states in 2021 or so. I always always recommend these products. That said, and putting understandable tariffs aside as a result of the US failure of a President, the ability to purchase through Darphin.com direct is less advantageous. There used to be many bonus options at a low price that would allow me to gift to others. The price of retinol capsules has increased from $60 to $120 which makes them pricey to give as gifts. In addition to the price, my favorites have been discounted such as all Ideal Resource line and all gel cleansers, to name a few. I find myself contemplating if I have to break up with Darphin and find another product line. Sadness.

    • Overall Rating: 6
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Gorky

    Site Experience Feedback

    May 2, 2026

    I usually have a problem getting my order done but today I did it with no issue

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • J.M.

    Site Experience Feedback

    Apr 28, 2026

    The site has so many pop-ups that it is difficult to navigate in order to make a purchase. It's sometimes hard to understand the rules around offers between the emails I receive and the site itself: what's included or excluded, how much I need to spend before or after the discount, etc. I have been using your products for years and appreciate the opportunity to have discounts and samples for travel.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Apr 26, 2026

    The promo code was not applied automatically and I almost missed out on additional savings. I also think they did not include the pouch with my order

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • kcali

    Site Experience Feedback

    Apr 23, 2026

    I love your products and everything on line was easy. My only disappointments are that some of the sets I wanted are out of stock for mothers day.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Myskin

    Site Experience Feedback

    Apr 12, 2026

    Easy simple classy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Connie

    Site Experience Feedback

    Apr 10, 2026

    I've been using the sculpting cream for a few years now every night and can't believe what it's done for my face. I'm 81 and people think I'm in my 60's! I've been using Amazon for this but they don't have it now. Sure hope I can get it from you!

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • jane

    Site Experience Feedback

    Apr 8, 2026

    I was unable to put in code for gift, which is why I usually buy my Darphin on another platform, but Darphin probably doesn't care, as long as I use the product, so writing this is probably a waste of my time

    • Overall Rating: 4
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Ellarene

    Site Experience Feedback

    Mar 22, 2026

    Easy interaction. Received one of your products as a gift and love it so ordered it for myself. I am spending more money than I usually do so hopefully the other product will be worth it as well.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Mar 19, 2026

    I was supposed to get 3 samples but only 2 kept showing up in the basket. I like trying new products because that’s how I know they’re compatible with me. Very frustrating.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Bob

    Site Experience Feedback

    Mar 8, 2026

    Your promotion are scam and against ftc rules, you don't send referrals code for friends referrals and don't send sign up codes as advertised and welcome15 offer doesn't work.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    Full ratings for this review »
  • Yorkie

    Post-Delivery Feedback

    Mar 7, 2026

    As a person with rosacea I find Intral perfect for my skin. I wish if there are samples to be given it would be ones I could use instead of the useless ones I receive

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Risa

    Site Experience Feedback

    Mar 5, 2026

    I love your products and so does everyone else. You are frequently sold out of things that I want,but that's ok.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Cjb

    Post-Delivery Feedback

    Mar 4, 2026

    I always recommend Darphin to my friends.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Gette

    Site Experience Feedback

    Feb 27, 2026

    This website is the best working skin care website I’ve encountered. And I purchase from several others. it worked perfectly and I found what I was looking for immediately and checked out quickly.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • yorkie

    Site Experience Feedback

    Feb 18, 2026

    I find the website difficult at times but my big issue is that giving me samples of items I cannot use is very distressing. I use Intral so all these other items are wasted

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Feb 14, 2026

    Checkout via phone was confusing.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • RPalms

    Post-Delivery Feedback

    Feb 13, 2026

    Amazing products and HORRIBLE containers! I wish they would go back to "normal" vessels.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • cab

    Site Experience Feedback

    Feb 10, 2026

    I have been using your Darphin products for many years and always get compliments on my skin and I am 78 years old. The website works perfectly.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Feb 4, 2026

    Please bring back Naouli oil and aromatic balm for overnight use

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Feb 2, 2026

    I used Darphin many years ago when the product line was in the Blue Mercury stores, so decided to try it again, now that I am a bit older and my skin is dryer. Purchasing online is easy and I receive the products fairly quickly. Would be nice if free samples came with every order so I could try some other products like cleansers and toners before purchasing the full sizes of the product.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Amy

    Site Experience Feedback

    Feb 1, 2026

    Good and Happy 🌱🌷

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Feb 1, 2026

    discount code was easy to use and check out is a breeze with my account information stored.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Judy

    Site Experience Feedback

    Jan 27, 2026

    The products, plus display and description are always helpful when I purchase I love my Darphin products how they feel on my skin and I see results. Website design has improved over the last year. I can find my products easier.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • m

    Site Experience Feedback

    Jan 26, 2026

    It was easy to browse products and evaluate which ones were best sellers. Having the rating next to the product is helpful.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Patty O

    Site Experience Feedback

    Jan 23, 2026

    I had a problem with adding a code and I could not erase a previous code entered .

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Cath

    Site Experience Feedback

    Jan 22, 2026

    Website is clear. Easy to find previous orders etc

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • PalmsRT

    Site Experience Feedback

    Jan 22, 2026

    After signing up to receive the 15% off welcome offer, the code was repeatedly rejected during checkout. That was frustrating as my order was over $1000.

    • Overall Rating: 3
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • annematthews

    Site Experience Feedback

    Jan 22, 2026

    website is easy to use, helpful, efficient

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • KBear

    Site Experience Feedback

    Jan 17, 2026

    The web site is easy to navigate. I was able to find all the products I live easy and fast

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • MCD IN LV

    Site Experience Feedback

    Jan 16, 2026

    The discount code can be confusing at times as it doesn’t apply to all products.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Caro

    Post-Delivery Feedback

    Jan 16, 2026

    My skin is very sensitive and Darphin never disappoints. Love all

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Kate

    Site Experience Feedback

    Jan 16, 2026

    Lovely products.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • NG

    Site Experience Feedback

    Jan 14, 2026

    Easy to find things and good information

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Iggy

    Site Experience Feedback

    Jan 12, 2026

    It is so easy to order from your on line store. Thank you for making it a breeze.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Squamknm

    Post-Delivery Feedback

    Jan 12, 2026

    I was trying to replace a jasmine oil I loved. Do not like the new version broke me out and caused my skin to burn(just red not burnt but irritated) they did not post my review which makes me wonder how many others don’t they post wish I could return!

    • Overall Rating: 5
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 6
    • On Time Delivery: 6
    • Customer Support: 6
    Full ratings for this review »
  • Laura

    Site Experience Feedback

    Jan 11, 2026

    I find it difficult to search for a product that I’m specifically looking for. Hard to find the search option.

    • Overall Rating: 7
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sisenhower

    Site Experience Feedback

    Jan 11, 2026

    Always a great product and good service

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jan 11, 2026

    I was disappointed that Stimulskin was excluded from the promo.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Deborahland

    Site Experience Feedback

    Jan 11, 2026

    Website shows elegance as well a simplicity. I am an avid Nikol Johnson fan and when Nikol showed your Hydration Serum, I immediately looked for your website. I am pleasantly surprised to receive Complimentary Gifts with my order. I look forward to receiving them. Thank you.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jan 10, 2026

    They should apply promotions to all purchases including stimulskin plus

    • Overall Rating: 6
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Lee

    Site Experience Feedback

    Jan 10, 2026

    Website is not easy to navigate. Often click on "search" and get redirected. Need to include how to use products together. Which ones compliment each other for best results. Glad to see the "facial" demonstrations.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jessie

    Site Experience Feedback

    Jan 10, 2026

    Not alot of selection but easy to find products. Love the packaging. Trust the brand and quality of products. High quality skincare that always delivers

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Thompson

    Site Experience Feedback

    Jan 10, 2026

    Website is good

    • Overall Rating: N/A
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
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