Cookie's Kids Reviews - 738 Post-Delivery Reviews - 9.2/10
Cookie's Kids Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2016 Winner Circle of Excellence
1 years
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Learn more about reviewsOverall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 85% | 85% |
 Neutral | 8% | 7% |
 Negative | 7% | 7% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
6.2 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 81% | 83% |
Neutral | 14% | 12% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Cookie's Kids
Showing 1 - 50 of 6,342
Lotus Pretty Flower
Post-Delivery FeedbackJun 27, 2026
Cookies is one of the best online clothing service websites and the customer service also the time span of the clothes delivery was out of this world I’ll definitely and also have already recommended this website service. Thanks again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 9
Carissa
Site Experience FeedbackJun 26, 2026
The overall interaction was straight forward and quite easy
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Siete
Site Experience FeedbackJun 26, 2026
When you add things to your cart if you do not press continue shopping the item will leave your cart. Which was frustrating as I went through 20pages to find the things I wanted, only to look and see there was nothing in my cart after adding about 10 items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gomezj
Site Experience FeedbackJun 26, 2026
Easy to use and cheap
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
brightlight4u
Site Experience FeedbackJun 26, 2026
I don't like the fact that you have to use a promo code to get free shipping. Other sites, if you spend over a certain amount its automatically free shipping. Due to this you can only use one promo code so instead of the 15% off discount code I received being applied to my items, it went towards shipping. This will discourage me from shopping again.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Step
Site Experience FeedbackJun 26, 2026
Nice prices nice clothes just waiting to see what my items look like
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 26, 2026
Good love the merchandise
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yaz
Site Experience FeedbackJun 26, 2026
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
K
Site Experience FeedbackJun 26, 2026
Cute boy clothes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
123
Post-Delivery FeedbackJun 26, 2026
The things were nice. The package came pretty fast and I will definitely purchase again
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 8
Online Shopper
Post-Delivery FeedbackJun 26, 2026
I love this store this where I would purchase my kids clothing from now on
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJun 26, 2026
Always go to the site when it's before time to order school uniforms overall best prices
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Shayla Davis
Site Experience FeedbackJun 26, 2026
Well this my first time ordering I order my baby 4-5 outfits last night I canceled it to put the promo code in the website still took my money but I have no history of the order so now I have to wait weeks to see what's going on on with my transaction now I had to reorder AGAINNN
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marco Polo
Site Experience FeedbackJun 26, 2026
It was amazing. I love children’s place
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dred4lee
Site Experience FeedbackJun 26, 2026
Everything was easy to find I love the selection of items and sale prices
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Detra
Site Experience FeedbackJun 26, 2026
Great always shipping fast , Nice clothing , reasonable prices
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
NyTheGreat
Site Experience FeedbackJun 26, 2026
The clothes are great quality at a low price and I love that!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Natsiah
Site Experience FeedbackJun 26, 2026
Love the website clothes are very reasonable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 25, 2026
I have purchased a lot of clothes for my grandkids at reasonable prices but some are too high
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Titi
Site Experience FeedbackJun 25, 2026
Good website, easy to access.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Sierra
Site Experience FeedbackJun 25, 2026
Website looked like a scam and was pretty slow but overall let me order products.
- Overall Rating: 9
- Would Shop Here Again: 6
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 25, 2026
great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mickey
Site Experience FeedbackJun 25, 2026
Thankful for the site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nina
Site Experience FeedbackJun 25, 2026
Great
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Em
Site Experience FeedbackJun 25, 2026
Good variety. Site was slow and laggy. Checkout was a pain and took several tries to work.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
ARY
Site Experience FeedbackJun 25, 2026
NO PROBLEM AT ALL JUST HOPE EVERYTHING COMES ON TIME
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 25, 2026
2234456
- Overall Rating: 5
- Would Shop Here Again: 4
- Likelihood To Recommend: 6
Bri
Site Experience FeedbackJun 25, 2026
I love cookie kids.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Destiny
Site Experience FeedbackJun 25, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 25, 2026
👍 great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dre
Site Experience FeedbackJun 25, 2026
Great deals
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Gemini
Site Experience FeedbackJun 25, 2026
My interactions with cookies has always been greate
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackJun 25, 2026
I've shop at Cookieskids years ago at the actual store in NewYork. I was so surprise to know they were still open. I've told my in-laws about Cookieskids. I will be shopping on the website again. Prices are so affordable and quality of clothes is wonderful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 25, 2026
Loved it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
T.
Post-Delivery FeedbackJun 25, 2026
Good selection of uniforms to choose from with great pricing. I truly love this website!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Marie baby
Site Experience FeedbackJun 25, 2026
It was good the price is good just pricey
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
WhiteChocolate
Post-Delivery FeedbackJun 25, 2026
Love my Grandaughter's True Religion outfits! The shorts actually have the tighten button on inside, which is great since she is petite. Will definitely be ordering more.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 25, 2026
Love this site. Love the uniforms
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 25, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
B
Site Experience FeedbackJun 25, 2026
Very easy to shop & navigate the site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Row row
Site Experience FeedbackJun 25, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lavishsmom
Site Experience FeedbackJun 24, 2026
It was easy simple and cheap
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 9
Jeek
Site Experience FeedbackJun 24, 2026
Overall interaction was good, however I do believe this site needs some serious upgrading.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 24, 2026
It was cool kept restarting me a couple of times
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Kayla
Site Experience FeedbackJun 24, 2026
N/a
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Kk
Site Experience FeedbackJun 24, 2026
It was great
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Chelle
Site Experience FeedbackJun 24, 2026
Na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mz.Nikki
Site Experience FeedbackJun 24, 2026
Great variety of options with reasonable prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mr.Him
Site Experience FeedbackJun 24, 2026
Everything's great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lala
Post-Delivery FeedbackJun 24, 2026
Love this affordable clothing site. Ships fast also.
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10