Home > Apparel & Accessories > Cookie's Kids

Cookie's Kids Reviews - 5,082 Review - 8.7/10

Nov 29, 2024
Incorporated in 1973, Cookie's Kids is a kid's department store that features selections ranging from school uniforms to fashion brands to infant items to toys for all ages.
Circle of Excellence - Cookie's Kids

2016
Winner

Circle of
Excellence

1 years

Cookie's Kids Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.8 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery8.8 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.8out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%84%

Neutral

12%11%

Negative

6%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.9 out of 10

Returns Process

Satisfaction with the returns process

6.0 out of 10

Recent Reviews for Cookie's Kids

Showing 1421 - 1440 of 5,082

Online Shopper

Site Experience Feedback

Aug 26, 2024

Good experience

Los

Site Experience Feedback

Aug 26, 2024

Site was pretty convenient & a smooth sailing for me

Southern Gal

Site Experience Feedback

Aug 26, 2024

Found this merchant today searching for clothes for my grand children. Excellent selections & prices!!

Cookies

Site Experience Feedback

Aug 26, 2024

It was very helpful

T

Site Experience Feedback

Aug 15, 2024

The website was easy to navigate and sale prices were good.


Post-Delivery Feedback

Aug 26, 2024

The products was high quality and prices were great!

Ken

Site Experience Feedback

Aug 14, 2024

Fast and easy

nyny

Site Experience Feedback

Aug 25, 2024

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Online Shopper

Site Experience Feedback

Aug 25, 2024

Goid

Online Shopper

Site Experience Feedback

Aug 25, 2024

No hay suficientes tallas disponibles, me tocó comprar una talla menos a la que necesitaba pero no pude hacer nada más

Kay

Site Experience Feedback

Aug 25, 2024

My finding was excellent! I have no problem finding my item

Mar2024

Post-Delivery Feedback

Aug 25, 2024

Two weeks have passed and they haven't sent my order.

Mandee

Site Experience Feedback

Aug 25, 2024

The website was okay, because I couldn’t remember my password and I have a new email and new phone number and I was still able to order things for my granddaughters, to help my daughter out a little.

Selena

Site Experience Feedback

Aug 25, 2024

It was easy going honestly I loved the deals and the fact that I could get next day shipping was amazing because I always do things last minute lol

Online Shopper

Post-Delivery Feedback

Aug 25, 2024

Both shirts were a size 18 when i ordered at size EIGHT. This is NOT the first time

Online Shopper

Site Experience Feedback

Aug 25, 2024

good experience. better prices

Ale

Site Experience Feedback

Aug 25, 2024

Good

Online Shopper

Site Experience Feedback

Aug 25, 2024

Positive

Dukes

Site Experience Feedback

Aug 25, 2024

I like that you can shop school uniforms what i don't Like is the long time frame on waiting to receive with embroidery

Rece75

Site Experience Feedback

Aug 25, 2024

Awesome and needed.

FlowrLady

Site Experience Feedback

Aug 25, 2024

There were not enough selections for my size range