Cookie's Kids Reviews - 5,082 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
Cookie's Kids Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 84% |
Neutral | 12% | 11% |
Negative | 6% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.9 out of 10
Returns Process
Satisfaction with the returns process
6.0 out of 10
Recent Reviews for Cookie's Kids
Showing 1301 - 1320 of 5,082
Skatt
Site Experience Feedback
Aug 29, 2024
It was very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
T.
Site Experience Feedback
Aug 07, 2024
I’m legally blind and it was a bit confusing. Need 2x and didn’t find in women’s.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
T.
Post-Delivery Feedback
Aug 29, 2024
The experience was great, and the items were of good quality. They didn’t have all of the items I desired, and the tracking information was not useful at all.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Anamorphic
Site Experience Feedback
Aug 29, 2024
I think the timing to receive the items is to long
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: 5
- Full ratings for this review »
Stephanie
Site Experience Feedback
Aug 29, 2024
I like that they had a lot of options for boys and a lot of clothes to choose from for the boys usually when I come to this website, y’all really don’t have too many clothes for the boys that’s interesting or that I like for my son. And I also like the fact that y’all do have the boys clothes in sets which helps and saves me time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nikkie
Site Experience Feedback
Aug 29, 2024
Good
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Sue
Site Experience Feedback
Aug 14, 2024
Good products
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Sue
Post-Delivery Feedback
Aug 29, 2024
Took so long for the shipping!
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 29, 2024
I feel once you hit free shipping it should be added automatically and you should be able to use more then one coupon
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: 2
- Full ratings for this review »
Dee
Site Experience Feedback
Aug 14, 2024
I love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
3mom3
Site Experience Feedback
Aug 29, 2024
I liked the text message reminder to complete my purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Barbie
Site Experience Feedback
Aug 29, 2024
Very short and straight forward
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 29, 2024
No really much to share. I shoped and made a purchase. The website is extremely slow and was very annoying in the future I will not shop here
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Grandkids
Site Experience Feedback
Aug 29, 2024
I was able to find exactly what I wanted. Loved all items, and will be shopping again soon!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Muy util y practico
Site Experience Feedback
Aug 29, 2024
Muy facil para ordenar y al momento de seleccionar
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
none
Site Experience Feedback
Aug 29, 2024
none
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Tiff
Site Experience Feedback
Aug 29, 2024
It was an easy check out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Max
Site Experience Feedback
Aug 29, 2024
Everything was easy . Cant complain.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Tina
Post-Delivery Feedback
Aug 29, 2024
It's back to school time and we all know what that means, time to get the kids uniforms for school. I usually go into the store to pick up my daughters uniforms. But I happen to go to the cookies website and they were having an amazing sale on all the back to school things including uniforms. I could not let this great deal pass. So I began ordering everything I needs. They even had the shoes we usually get for school as well. This made everything so much easier for me because now I don't have to go into the store to search for her sizes. I just press a button and everything was there. It was such a great experience that I will definitely be order her uniform or anything else I need for her from cookies website. So easy and shipping was great. I couldn't have ask for a better back to school shopping experience. I will be telling all my mom friends where to shop for uniforms.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Nunu
Site Experience Feedback
Aug 29, 2024
Everything was fine
- Overall Rating: 9
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
- Full ratings for this review »
Lo mejor de lo mejor
Post-Delivery Feedback
Aug 29, 2024
Si lo recomendaría porque tiene de todo y es una de las mejores tiendas que e comprado
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Cyn
Site Experience Feedback
Aug 07, 2024
Very pleased with the quality of clothes
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Cyn
Post-Delivery Feedback
Aug 29, 2024
I'll recommend cookies just told a friend about the baby clothes and material I always find something nice clothes I'll pick again
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 4
- Customer Support: 8
- Full ratings for this review »