Cookie's Kids Reviews - 5,082 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
Cookie's Kids Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 84% |
Neutral | 12% | 11% |
Negative | 6% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.9 out of 10
Returns Process
Satisfaction with the returns process
6.0 out of 10
Recent Reviews for Cookie's Kids
Showing 1281 - 1300 of 5,082
Jlead
Site Experience Feedback
Aug 30, 2024
Very good variety of sizes were limiltef
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shaun
Site Experience Feedback
Aug 30, 2024
Great
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Tee
Site Experience Feedback
Aug 30, 2024
I generally find all the things I need with a variety of options to chose from. However, I didn't see a variety of colors today
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Venetta
Site Experience Feedback
Aug 30, 2024
Easy to use
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Chris
Site Experience Feedback
Aug 30, 2024
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Moonie
Site Experience Feedback
Aug 30, 2024
It was great prices and variety
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pharaoh Luxifer
Site Experience Feedback
Aug 30, 2024
Everything went smooth.. As this was the first time i ever purchased anything from this site.. Hopefully my God Daughter is happy with your products i picked 😎.. Also, free shipping is great.. However, let's 👀 how fast its delivery from the same Boro..
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Annie
Site Experience Feedback
Aug 08, 2024
My daughter in law is acroc clog weater and so she puts my grandaughter on clogs too I saw a pair that I ordered that she has now but they are dingy white so I ordered her several pairs . Cute stuff!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Annie
Post-Delivery Feedback
Aug 30, 2024
I ordered several pairs of the little girl crocs and a couple of outfits and my grand baby just LOVED 🥰 them.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Mari
Site Experience Feedback
Aug 13, 2024
Everything was wonderful I loved
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mari
Post-Delivery Feedback
Aug 30, 2024
Everything was OK only one long polo is so so big
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Queensag
Site Experience Feedback
Aug 08, 2024
Ordering online helps me out a lot with my busy schedule, sometimes I can't always make it to my local store, and it saves me from standing in long lines. They always have the products and sizes I need, also the prices are reasonable as well, so I'm thankful for that too. I just wished shipping was free on school uniform items because not everyone can afford the cost
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Perez
Post-Delivery Feedback
Aug 30, 2024
I like cookies its very clear with size explanation and even my delivery was ahead of schedule. It came one day before,
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Jules
Site Experience Feedback
Aug 30, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Carree
Site Experience Feedback
Aug 30, 2024
I like it it even offered a helper
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jennie
Site Experience Feedback
Aug 30, 2024
always a good experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
G
Site Experience Feedback
Aug 30, 2024
I enjoy shopping with cookies, ive been a customer for over 20 yrs
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sasha
Site Experience Feedback
Aug 30, 2024
Very satisfying straight to the point and fast I’m happy with the online service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tati
Site Experience Feedback
Aug 29, 2024
It was okay
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Laylay
Site Experience Feedback
Aug 29, 2024
Easy to order and they had my boys sizes . I love how they give you the embroidery on the clothing as well . And just for $7 I love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rammy23
Site Experience Feedback
Aug 29, 2024
Navigation could be improved but as far as the merchandise I was overall satisfied with prices
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Katherine
Site Experience Feedback
Aug 29, 2024
I appreciate the simplicity of the website, simple str8 to the point.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »