Cookie's Kids Reviews - 5,082 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
Cookie's Kids Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 84% |
Neutral | 12% | 11% |
Negative | 6% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.9 out of 10
Returns Process
Satisfaction with the returns process
6.0 out of 10
Recent Reviews for Cookie's Kids
Showing 1221 - 1240 of 5,082
Online Shopper
Site Experience Feedback
Sep 01, 2024
great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 01, 2024
Website very well organized well created and easy to find items needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
kym
Site Experience Feedback
Sep 01, 2024
Seemles ordering
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Raq
Site Experience Feedback
Sep 01, 2024
Easy to Navigate
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Ms. Tiffany
Site Experience Feedback
Sep 01, 2024
Website was easy to navigate. Check was fast and sufficient. Website was organized and easy to type in search box for what I was looking for!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 01, 2024
IT WAS COOL.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
CJ Sparkle Pens
Post-Delivery Feedback
Sep 01, 2024
I would definitely recommend. I found your site because I could not find my son's size in a Nike sweatshirt he wanted. I also got my daughter and Adidas sweatshirt.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
DS
Site Experience Feedback
Aug 10, 2024
It's my first time shopping online at this store and everything was easy to select what I wanted and buy it
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
DS
Post-Delivery Feedback
Sep 01, 2024
Si recomendaría, los artículos llegaron bien justo a tiempo
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Jai
Site Experience Feedback
Sep 01, 2024
Great variety of clothes, fast checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Sha
Site Experience Feedback
Aug 14, 2024
It was easy to find everything I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
K
Post-Delivery Feedback
Sep 01, 2024
I cannot track my order since I didn’t make an account when I ordered. The shipping is way too delayed and overpriced to expedite. Reviews for items would’ve been helpful as well.
- Overall Rating: 2
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
- On Time Delivery: 1
- Customer Support: N/A
- Full ratings for this review »
Jas
Site Experience Feedback
Sep 01, 2024
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Eagle Scout
Site Experience Feedback
Sep 01, 2024
I had a good experience. I would have ordered more but some of the things I need was out of stock
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
G2rizo
Site Experience Feedback
Sep 01, 2024
It was easy to use prices were not so bad. If delivery whould be free in the faster options It whould encourage me to shop more. And if you can use two coupons or discounts at the sametime it whould be much better.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jr
Site Experience Feedback
Aug 31, 2024
Good stuff
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Yadi
Site Experience Feedback
Aug 31, 2024
Easy to navigate.
- Overall Rating: 9
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
- Full ratings for this review »
Granny
Site Experience Feedback
Aug 31, 2024
Looking for sweaters for boys uniforms Cardigans 1/4 zipper in black only sizes 5/6 & 7/8
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Leidy
Site Experience Feedback
Aug 31, 2024
Everything is perfectly fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sofia’sMom
Site Experience Feedback
Aug 31, 2024
Need more choices. I had to purchase boy shorts bc u had none for girl’s uniform
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Winnifred
Site Experience Feedback
Aug 31, 2024
The shipping keeps getting added even though it says free shipping after a certain amount. I have ordered 4 time one order went from 197.00 to 284.00 when the bank called me to verify that I was purchasing, I said yes for 197 not that price . I'm disappointed you need to upgrade your site. I will leave my feed back too
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »