Cookie's Kids Reviews - 5,082 Review - 8.8/10
2016
Winner
Circle of
Excellence
1 years
Cookie's Kids Rating
Overall Satisfaction | 8.8 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 84% |
Neutral | 12% | 12% |
Negative | 6% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.9 out of 10
Returns Process
Satisfaction with the returns process
6.0 out of 10
Recent Reviews for Cookie's Kids
Showing 1181 - 1200 of 5,082
Shi
Site Experience Feedback
Sep 03, 2024
Best site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lissa
Site Experience Feedback
Sep 03, 2024
Love shopping on this website all the clothes are so beautiful Andrew affordable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Traysee309
Site Experience Feedback
Sep 03, 2024
It was a very simple process. Website is user friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dart Gawd
Site Experience Feedback
Sep 03, 2024
I don't ever have trouble finding what my grandkids need! I love showing Cookie Kids!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
True story
Site Experience Feedback
Sep 03, 2024
Everything was easy to find
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mom
Site Experience Feedback
Sep 03, 2024
Only one promo code can be entered. If I spend enough to qualify for free shipping, just give me the free shipping. Without the link to my school I never would’ve gotten through to purchase the items I needed. Also, I don’t want to have to dig around too much to find my school’s options. The first time I purchased items a few weeks ago there were hardly any options. But selecting a larger size I was able to see more options - which would make sense if the options that appeared were a size up, however, the options that appeared were in the size range of my originally selected group.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 8
- Full ratings for this review »
Alipunzul
Site Experience Feedback
Aug 23, 2024
I love the store I bought you previously they have some unique clothing and my grandkids always great to get compliments.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Alipunzul
Post-Delivery Feedback
Sep 03, 2024
Love cookies kids, clothing is great quality good brands, at a reasonable price. Quick shipping and no complaints. Definitely recommend them !!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 03, 2024
Nonissues to report. Everything was easy to do.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
lmoshi_62
Site Experience Feedback
Sep 03, 2024
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Krystle
Site Experience Feedback
Sep 03, 2024
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nithe
Site Experience Feedback
Aug 30, 2024
Good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Tesha
Site Experience Feedback
Sep 03, 2024
Me experience was great fast service price efficient.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Helen
Site Experience Feedback
Sep 03, 2024
I like the price of the purchase and the variety.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Cash
Site Experience Feedback
Sep 03, 2024
Ease of website, uniform shirts and pants are expensive including the embroidery which makes the purchase much more expensive.
- Overall Rating: 6
- Would Shop Here Again: 4
- Likelihood To Recommend: 5
- Full ratings for this review »
ang
Site Experience Feedback
Sep 03, 2024
I wish shipping was free. Most other websites have free shipping. This is a drawback
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Soldier
Site Experience Feedback
Sep 03, 2024
Ordering online at the Cookie's website was a breeze. However, more sizes in the maroon polo for men would have been nice.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nikki
Site Experience Feedback
Sep 03, 2024
Overall experience was good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Aaron
Site Experience Feedback
Sep 03, 2024
I loved the layout. It was easy to shop and pick the sizes I needed. I didn’t like that I had to put in a code for the free shipping. It should’ve automatically been applied.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
X
Site Experience Feedback
Sep 03, 2024
Your site is fine, just too expensive for us. We had to buy for school uniforms
- Overall Rating: 6
- Would Shop Here Again: 1
- Likelihood To Recommend: 3
- Full ratings for this review »
Dj Fran-e
Site Experience Feedback
Sep 03, 2024
It was great i love the variety of clothes they have. Overall great prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »