Tent Camper
Post-Delivery FeedbackNov 15, 2025
Needed new pole for Coleman 4-Person Sundome tent rainfly. Called and agent told me what size repair kit (specific pole not available) to buy after I provided the tent model number. Even with this info, she sent me the wrong (diameter) pole repair kit. Called about return. Agent told me they did not have the correct size pole in stock. She said I would be refunded, but did not offer to refund what I had paid for shipping. When I specifically asked, she agreed. Also, since Sundome tents are such a big seller, I am disappointed that Coleman does not offer REPLACEMENT poles specific to the Sundome tent you have. All they offer is repair kits, and the website does not say what size to buy for specific tents. I have purchased four Sundome tents in different sizes for myself and family members, and they are great tents. I just wish "spare parts" were more accessible from the website.