The Cigar Hut Reviews - 15 Reviews - /10
The Cigar Hut Rating
Overall Satisfaction | Not yet rated |
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Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
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Would Shop Here Again:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for The Cigar Hut
Showing 1 - 15 of 15
Cj
Site Experience Feedback
Sep 08, 2024
Easy to find and order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Mike
Site Experience Feedback
Jul 26, 2024
Looking forward to see how close these are to Macanudo
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Mike
Post-Delivery Feedback
Aug 01, 2024
Bought ascot knockoffs. Very good substitute especially considering price. Delivered promptly. Happy.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Scrambler
Site Experience Feedback
Jul 26, 2024
I would like to delete some of the shipping addresses I have from places I’ve worked in the past few years. And would like my “default” address to auto fill
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
didy
Site Experience Feedback
Jul 11, 2024
all good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Wulfric
Site Experience Feedback
Jun 25, 2024
Site looks so dated, was scared to order from it.
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
- Full ratings for this review »
Wulfric
Post-Delivery Feedback
Jul 05, 2024
So, I wasn't on cigarhut.com, I was on Cigar2fers, so this only applies to that site. It looked old, like something from the 90's. It made me worry that it wasn't legit. I was relieved when everything worked out. The actual delivery and product were all fine, though.
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
Ron
Post-Delivery Feedback
May 24, 2024
The cigars are very good but some times the product selection is limited.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Debski
Site Experience Feedback
Apr 17, 2024
I have to reset my password every time I order, otherwise, the website flows
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
gearlube
Site Experience Feedback
Apr 09, 2024
easy and fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dave
Site Experience Feedback
Apr 02, 2024
Have cigars that I smoke in stock.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DIDY
Site Experience Feedback
Apr 01, 2024
It's always a good experience ordering! No complaints here!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 24, 2024
Another order from Cigar Hut. Easy as usual.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dave
Site Experience Feedback
Mar 04, 2024
Website easy to navigate. Had cigars in-stock.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mike mjp1
Post-Delivery Feedback
Mar 07, 2024
Purchased product, found them to be poorly made, tobacco wrap very loose and cigar came apart after only several minutes smoking could not taste any flavor
- Overall Rating: 3
- Would Shop Here Again: N/A
- Likelihood To Recommend: 3
- On Time Delivery: 10
- Customer Support: 3
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 01, 2024
nice if you carry the New World cigars
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
dana7512
Post-Delivery Feedback
Feb 02, 2024
The cigars I wanted are difficult to find at times. Cigar Hut had the cigars in stock and I went ahead and ordered them. The price was comparable to other on line retailers when the retailers had them in stock.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »