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The Cigar Hut Reviews - 15 Reviews - /10

The Cigar Hut was founded in 1999 and went online in February of the same year. Since its inception, they have been providing customers with exceptional quality products at prices well below retail.

The Cigar Hut Rating

Rating
Overall SatisfactionNot yet rated
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Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
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Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
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Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

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Recent Reviews for The Cigar Hut

Showing 1 - 15 of 15

Cj

Site Experience Feedback

Sep 08, 2024

Easy to find and order

Mike

Site Experience Feedback

Jul 26, 2024

Looking forward to see how close these are to Macanudo


Post-Delivery Feedback

Aug 01, 2024

Bought ascot knockoffs. Very good substitute especially considering price. Delivered promptly. Happy.

Scrambler

Site Experience Feedback

Jul 26, 2024

I would like to delete some of the shipping addresses I have from places I’ve worked in the past few years. And would like my “default” address to auto fill

didy

Site Experience Feedback

Jul 11, 2024

all good!

Wulfric

Site Experience Feedback

Jun 25, 2024

Site looks so dated, was scared to order from it.


Post-Delivery Feedback

Jul 05, 2024

So, I wasn't on cigarhut.com, I was on Cigar2fers, so this only applies to that site. It looked old, like something from the 90's. It made me worry that it wasn't legit. I was relieved when everything worked out. The actual delivery and product were all fine, though.

Ron

Post-Delivery Feedback

May 24, 2024

The cigars are very good but some times the product selection is limited.

Debski

Site Experience Feedback

Apr 17, 2024

I have to reset my password every time I order, otherwise, the website flows

gearlube

Site Experience Feedback

Apr 09, 2024

easy and fast

Dave

Site Experience Feedback

Apr 02, 2024

Have cigars that I smoke in stock.

DIDY

Site Experience Feedback

Apr 01, 2024

It's always a good experience ordering! No complaints here!

Online Shopper

Site Experience Feedback

Mar 24, 2024

Another order from Cigar Hut. Easy as usual.

Dave

Site Experience Feedback

Mar 04, 2024

Website easy to navigate. Had cigars in-stock.

Mike mjp1

Post-Delivery Feedback

Mar 07, 2024

Purchased product, found them to be poorly made, tobacco wrap very loose and cigar came apart after only several minutes smoking could not taste any flavor

Online Shopper

Site Experience Feedback

Mar 01, 2024

nice if you carry the New World cigars

dana7512

Post-Delivery Feedback

Feb 02, 2024

The cigars I wanted are difficult to find at times. Cigar Hut had the cigars in stock and I went ahead and ordered them. The price was comparable to other on line retailers when the retailers had them in stock.