Chick's Discount Saddlery Reviews - 26,841 Review - 9.3/10
2022
Winner
Circle of
Excellence
2 years
Chick's Discount Saddlery Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 12% | 13% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
7.1 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.9 out of 10
Recent Reviews for Chick's Discount Saddlery
Showing 1281 - 1300 of 26,841
Online Shopper
Site Experience Feedback
Nov 10, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 18, 2024
Very good service
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Happy buyer
Site Experience Feedback
Nov 18, 2024
Easy to navigate. Like the filter, brought to exactly what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Wally
Site Experience Feedback
Nov 11, 2024
I have been unable to order from the website in the past and had to call in. I was able to order from the website today and it went great!
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Wally
Post-Delivery Feedback
Nov 18, 2024
They are always very helpful when I place an order or have an issue. Great customer service.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Briana
Site Experience Feedback
Nov 18, 2024
The website was extremely easy to navigate. I enjoyed searching for the items I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Katieb
Site Experience Feedback
Nov 18, 2024
I always like ordering from your site, the only thing I hate paying for in general is shipping charges
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
MamaMac
Site Experience Feedback
Nov 18, 2024
Was looking for items for home decor and craft ability and the prices were great for what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Madeline
Site Experience Feedback
Nov 18, 2024
Chicks is a great online store. They have high quality products and the website is easy to navigate. Will definitely be ordering again 👍
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mama L
Site Experience Feedback
Nov 18, 2024
Good sales and large selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Horse crazy girl
Site Experience Feedback
Nov 18, 2024
Good so far, love the prices and products are really cute.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Buckeye R
Site Experience Feedback
Nov 18, 2024
I appreciate the ease in finding the items I need. The prices are quite good. I receive emails advertising special sales, and I take advantage of them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JDB
Site Experience Feedback
Nov 18, 2024
First time purchase. Everything went smoothly on the purchase end. I will know more after receiving and trying the product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
tish
Site Experience Feedback
Nov 01, 2024
start taking AMEX
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Teagan
Site Experience Feedback
Nov 18, 2024
My daughter sent me a link and i was able to Make my purchase very easily
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Molly
Site Experience Feedback
Nov 18, 2024
The site was easy to navigate. Didn't take long to find what I was looking for. Prices are very reasonable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Liv
Site Experience Feedback
Nov 18, 2024
I had a great experience and had no issues whatsoever.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bishi
Site Experience Feedback
Nov 18, 2024
So far so good.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- Full ratings for this review »
Judy
Site Experience Feedback
Nov 18, 2024
You are the only Place I can buy WOW pocketbooks
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Butane
Site Experience Feedback
Nov 18, 2024
first time buyer….will see.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Integrity Equine
Site Experience Feedback
Nov 18, 2024
Very easy ordering
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
May
Site Experience Feedback
Nov 10, 2024
I enjoy all the prices but wish there a better description of some products
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 10
- Full ratings for this review »