Chick's Discount Saddlery Reviews - 26,841 Review - 9.3/10
2022
Winner
Circle of
Excellence
2 years
Chick's Discount Saddlery Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 12% | 13% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
7.1 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.9 out of 10
Recent Reviews for Chick's Discount Saddlery
Showing 1141 - 1160 of 26,841
Breedingthebest
Site Experience Feedback
Nov 19, 2024
I originally went to the site for a horse blanket, and upon checkout was offered a discount on replacement blanket straps. I would have ordered 5 pair at the discounted price ($1.00 off) but it deleted the offer once I put in a different qty. I thought that odd and had to go back and ultimately only bought one set.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Lucky Lady
Site Experience Feedback
Nov 19, 2024
Never had a problem
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Alison E
Site Experience Feedback
Nov 19, 2024
I don't have a lot of time to hang out shopping online, I come to chicks because it's quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Onyx
Site Experience Feedback
Nov 19, 2024
Never had a problem with my order but wish shipping was quicker
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Zep
Post-Delivery Feedback
Nov 19, 2024
I recently purchased your midweight horse blanket with the duck design. I may be bragging, but it looks darn cute on my 16.3 TB. I especially like the adjustable neck closures, which minimize slippage. Thus far, I am very satisfied with my purchase.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review ยป
Online Shopper
Site Experience Feedback
Nov 19, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review ยป
Dusty
Site Experience Feedback
Nov 19, 2024
It was very easy.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Tari
Site Experience Feedback
Nov 19, 2024
Extremely satisfied with my purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Pearl
Site Experience Feedback
Nov 19, 2024
great products, great prices
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review ยป
jhs
Site Experience Feedback
Nov 19, 2024
everything good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
JoJo
Site Experience Feedback
Nov 19, 2024
Very good ๐
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review ยป
SB
Site Experience Feedback
Nov 19, 2024
Very good products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Beth
Site Experience Feedback
Nov 19, 2024
Should have free shipping over 150$
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review ยป
Warden
Site Experience Feedback
Nov 19, 2024
Second time ordering these boots for workers. Great service and quick shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Turbo10
Site Experience Feedback
Nov 19, 2024
I absolutely love this store, easy to access and love all the options!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
First time horse accessory purchase
Site Experience Feedback
Nov 19, 2024
Recommended by a friend. I was not expecting $15 tax and shipping. I think the shipping could be less.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review ยป
Eclipse24
Site Experience Feedback
Nov 19, 2024
Easy to navigate. Good prices. Sometimes it has stuff then won't let you choose a size or color, but then you can't put it in the cart and that is very frustrating
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review ยป
Kim
Site Experience Feedback
Nov 19, 2024
Iโve been searching for a size 57 turnout blanket for my weanlings, & you had them! Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Online Shopper
Site Experience Feedback
Nov 19, 2024
none
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review ยป
Sam
Site Experience Feedback
Nov 19, 2024
I would have liked more detailed photos of the blanket I ordered. Hopefully it will work out!
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review ยป