Home > Pet Supplies > Chick's Discount Saddlery

Chick's Discount Saddlery Reviews - 26,841 Review - 9.3/10

Nov 29, 2024
Chick's Discount Saddlery is a retailer and direct marketer of Horse related equipment and supplies. They ship worldwide.
Circle of Excellence - Chick's Discount Saddlery

2022
Winner

Circle of
Excellence

2 years

Chick's Discount Saddlery Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.3 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%84%

Neutral

12%13%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.4 out of 10

Shipping Charges

Satisfaction with shipping charges

7.1 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

7.9 out of 10

Recent Reviews for Chick's Discount Saddlery

Showing 1121 - 1140 of 26,841

Nessa

Site Experience Feedback

Nov 19, 2024

Good prices, website easy to use. Only complaint was a lot of things were out of stock

Winkclan

Site Experience Feedback

Nov 19, 2024

Easy to ude

Online Shopper

Site Experience Feedback

Nov 19, 2024

Highly satisfied

kellie

Site Experience Feedback

Nov 19, 2024

i love this website

Logan

Site Experience Feedback

Nov 19, 2024

Easy to use website. Always find what I’m looking for and more!

Malia Rose

Site Experience Feedback

Nov 19, 2024

Excellent, love this website store

Alexis

Site Experience Feedback

Nov 19, 2024

I browsed sales after searching for the specific item I was after; which I found quickly and easily. I took advantage of some of the amazingly priced closeouts as well.

DK

Site Experience Feedback

Nov 19, 2024

No issues

Sam

Site Experience Feedback

Nov 19, 2024

I make a couple orders from here a year. Chicks is my go to for ordering tack. I know the site well, and fortunately, it doesn’t seem to be changing all the time. Products seem to be priced fairly and marketed accurately.

Blackbean

Site Experience Feedback

Nov 19, 2024

Overall good experience

Timothy

Site Experience Feedback

Nov 19, 2024

Experience was smooth. Website is well laid out.

Tami tha

Site Experience Feedback

Nov 19, 2024

I always have a very satisfactory experience shopping Chick’s Saddledy! Never a disappointment.

Taylor

Site Experience Feedback

Nov 19, 2024

I really liked it

Lulu

Site Experience Feedback

Nov 19, 2024

Clearance items

Cindy T

Site Experience Feedback

Nov 19, 2024

Great product and service

weena

Site Experience Feedback

Nov 19, 2024

use chicks all the time for my 4 horses! love their products. wish there were coupons that are valid to use

Online Shopper

Site Experience Feedback

Nov 19, 2024

Expensive ahipping

hersheysmother

Site Experience Feedback

Nov 19, 2024

I was able to easily find what I needed and was pleased with the price.

Rachel

Site Experience Feedback

Nov 19, 2024

I found just what I needed for a great price. Looking forward to it!

DJRugby

Site Experience Feedback

Nov 19, 2024

You had 4 different shipping options, yet all all said 2-7 working days.This makes it hard to choose a faster shipment process. I do not want to waste money and get it in 7 days - no matter which option I pick. I need my shipment by the 30th, today is the 19th.