Chick's Discount Saddlery Reviews - 26,705 Review - 9.3/10
2022
Winner
Circle of
Excellence
2 years
Chick's Discount Saddlery Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 13% | 13% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
7.0 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Recent Reviews for Chick's Discount Saddlery
Showing 1061 - 1080 of 26,705
barrel p
Site Experience Feedback
Nov 18, 2024
overall satisfied with order, not satisfied with paying shipping charges when order total was over 100$
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Alex
Site Experience Feedback
Nov 18, 2024
It was easy to navigate and loved when I searched somthing specific
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
horsemom
Site Experience Feedback
Nov 18, 2024
The website still listed items that either sold out or nonfunctioning. It changed the pictures when I came back to check my order from the ones that were there when I first ordered which was very confusing. Then several of the prices went up from when I had added them to my cart to several hours later when I had time to place my order which really upset me.
- Overall Rating: 4
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- Full ratings for this review »
Paislee
Site Experience Feedback
Nov 18, 2024
My experience was good I found everything i needed For all 5 horses!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Hudson
Site Experience Feedback
Nov 18, 2024
Website is super easy to work with and easy to find deals
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Alice S.
Site Experience Feedback
Nov 18, 2024
Granddaughter gifts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pattycakes
Site Experience Feedback
Nov 18, 2024
I have enjoyed using chick's for buying things for my horses and barn. It has an easy to use website and good prices.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Melissa
Site Experience Feedback
Nov 09, 2024
Sales are awesome, and very affordable, Overall great website but needs more winter apparel and riding shoes.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Melissa
Post-Delivery Feedback
Nov 18, 2024
Love all the items! Only exchanging a couple since they are too small. Website is easy to navigate. And AMAZING prices and quality!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 7
- Customer Support: N/A
- Full ratings for this review »
Threehorsechics
Site Experience Feedback
Nov 18, 2024
Great prices and great selection!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Waylonislyfe
Site Experience Feedback
Nov 18, 2024
I love the pricing of the dog blankets that are available!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Belle
Site Experience Feedback
Nov 18, 2024
I enjoyed my experience. Good selection and prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RRC
Site Experience Feedback
Nov 18, 2024
Excellent site and selection. I wish there was free shipping when spending over a certain amount.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Heritage Ridge
Site Experience Feedback
Nov 18, 2024
Great site with great products and price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
N/a
Site Experience Feedback
Nov 18, 2024
All is good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Aesthetic
Site Experience Feedback
Nov 18, 2024
Great.the shipping prices were a little high, but I was happy with the selection.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 18, 2024
Easy to use
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Crazy rider
Site Experience Feedback
Nov 18, 2024
Love the discounts really helped my purchase
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Cyn
Site Experience Feedback
Nov 18, 2024
No complaints. Always something on sale that I just have to have!! I love shopping here!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mayis
Site Experience Feedback
Nov 18, 2024
Love the prices and the variety of items
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
LovePonies
Site Experience Feedback
Oct 31, 2024
Easy to find products, good selection & price.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
LovePonies
Post-Delivery Feedback
Nov 18, 2024
The prices are amazing, and the selection & quality are great.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »