Courtney
Post-Delivery FeedbackAug 31, 2026
I think the scrubs are a great quality and I would love to wear them but I don't know that I would purchase from Cherokee again and if I did I would be very careful. I purchased the scrubs while on sale according to the measurements listed on the website. The scrubs did not come in when they said they would and every time I checked the tracking it would say it was coming tomorrow and never did. I did not get them in time for when I needed them. When they came in, they were too big and I was unable to wear them. They were really comfortable though so I planned on getting them in a smaller size. Since the sale was over however, it will now cost me almost $80 more to get the same set of 2 scrubs which while I'm in nursing school and only working part time, isn't the best for me. I reached out via email to customer support and they never answered. After 2 days I emailed them again and they never answered. I used the online chat and finally someone answered me but they told me they cannot do an exchange and they cannot give me a discount code to help get the price of the scrubs down to my original purchase price. There was no apologies, just cold straight forward answers. I'm very disappointed in the customer service and the response I've received. I would love to buy more of these scrubs because they are great but don't know if I will again.