Carlyle Avenue Reviews - 162 Reviews - 9.9/10
Carlyle Avenue Rating
Overall Satisfaction | 9.9 /10 |
---|---|
Would Shop Here Again | 9.8 /10 |
Likelihood to Recommend | 9.9 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.9 /10 |
On-Time Delivery | 9.9 /10 |
Satisfaction with Customer Support | 10.0 /10 |
9.9out of 10
Would Shop Here Again:
9.8out of 10
Likelihood To Recommend:
9.9out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 94% | 91% |
Neutral | 3% | 7% |
Negative | 3% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.6 out of 10
Shipping Charges
Satisfaction with shipping charges
8.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
10.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
10.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.9 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Carlyle Avenue
Showing 1 - 20 of 162
GT
Post-Delivery Feedback
Jan 07, 2025
i couldnt find pots like these anywhere else so thrilled to find on Carlyle-- used them to fill with bath salts and stand by the bathtub- look very elegant
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Coastal Lady
Site Experience Feedback
Jan 04, 2025
everything was fine. Good user experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Dacalo
Site Experience Feedback
Jan 03, 2025
I like the experience of buying on your website. I would improve the search for items on a single page without having to click next.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AJ
Site Experience Feedback
Jan 03, 2025
Awesome
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Amalya
Site Experience Feedback
Dec 22, 2024
Love it candles
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Amalya
Post-Delivery Feedback
Jan 01, 2025
Love candles and I love sale you have
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Leah
Site Experience Feedback
Dec 28, 2024
It was a great experience. I’ll shop here again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kelley
Site Experience Feedback
Dec 26, 2024
I really enjoyed shopping on the website. I was shopping for post-Christmas holiday decor deals and I liked that you offered a 30% off code but I wish I could have used the 10% code for signing up with the 30% code and I would have bought more! I think the products on the website are very unique and beautiful!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Roxy
Site Experience Feedback
Dec 20, 2024
Easy to use very clear descriptions
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
PG
Site Experience Feedback
Dec 20, 2024
Really nice website, a bit confusing when trying to look for specific items as far as sale items. They seemed to be lumped together under one tab. Other than that which is very minimal it was a great experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JKP
Site Experience Feedback
Dec 20, 2024
I found this serving platter online and the very nice woman at the store in Century City. Made it possible for me to pick it up at the warehouse. Very happy with my purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
S
Site Experience Feedback
Dec 19, 2024
I wish some of the products had better descriptions. For example, I wanted to order a pinecone candle but I don’t understand if the pinecone itself is what burns, or if we are supposed to fill it with something. Same to be said for the glass ball candles - what are we supposed to fill them with? Why aren’t those available for sale on the site? Those were my only issues.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
- Full ratings for this review »
Andrea
Site Experience Feedback
Dec 17, 2024
The experience was fantastic. I knew exactly what I wanted and was able to find it easily.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tim
Site Experience Feedback
Dec 16, 2024
1st time purchase and overall experience was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nick
Site Experience Feedback
Dec 15, 2024
Good experience and easy experience
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 14, 2024
I only wished you could deliver the product faster.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 09, 2024
Good the shipping was very expensive though.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
- Full ratings for this review »
LS
Site Experience Feedback
Dec 08, 2024
It was great! There are so many beautiful items, but, especially because they had the exact item I was looking for, and I was able to get a discount to justify buying something I truly didn't need, but, really really wanted :)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Keoni
Site Experience Feedback
Dec 07, 2024
Had the best shopping experience with Mina 100/10
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gramof4
Site Experience Feedback
Nov 14, 2024
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Claire
Site Experience Feedback
Dec 06, 2024
It was fine. Nothing to point out except online it made me go back to page 1 of a search each time
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »