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Post-Delivery FeedbackJul 21, 2025
I TRIED FOR WEEKS ORDER THIS PRODUCT..... THE WEBSITE SHOWED THAT IT WAS IN STOCK....SO I ORDERED IT !!! MY ORDER WOULD NOT SHOW ANY DELIVERY DATE NOR I COULD NOT TRACK THE ORDER !! THEY DID TAKE MY PAYMENT, BUT NO CONFIRMATION OF DELIVERY WAS GIVEN TO ME AFTERWARDS.... SO TO VERIFY THAT THE WAREHOUSE DID HAVE IT , I CALLED TWO LARGE CAMPING WORD LOCATIONS AND HAD THEM LOOK IN THE COMPUTER AND SEE IF THE CAMPING WORLD WAREHOUSE DID INFACT HAVE IT IN STOCK AND THEY BOTH SAID " NO" !! NEITHER STORE HAD IT ON THE SHELF NOR COULD THEY ORDER IT FROM THE WAREHOUSE, BECAUSE THE COMPUTER SHOWED THAT THE WAREHOUSE DID NOT HAVE IT EITHER....SO....I CALLED BACK AND LEFT A MESSAGE ON CUSTOMER SERVICE TO "CANCEL " MY ORDER AND THEN CALLED BACK THE NEXT MORNING AND ACTUALLY TALKED TO A LADY IN CUSTOMER SERVICE. TO MAKE SURE THAT THEY CANCELLED MY ORDER AND SHE SAID "NO"! THAT IT WAS BEING PULLED AND SHIPPED AS WE SPOKE AND SHE COULD NOT HELP ME! WE & OUR CHILDREN HAVE SPENT HUNDREDS OF THOUSANDS OF DOLLARS WITH CAMPING WORLD OVER THE LAST 20 YEARS, AND WE WERE APPAULED THAT CUSTOMER SERVICE REFUSED TO STOP THAT ORDER!!! BECAUSE IT WAS ONLY A @40.00 PLUS ORDER DOESN'T REALLY MATTER.....THE AFTERNOON BEFORE, WE COULD NOT GET CONFIRMATION THAT IT WAS OR WAS NOT COMING TO US. SO....WE STOPPED BY A WALMART AND PICKED ON UP.... WE NEEDED IT FOR THE WEEKEND....OH....AND BY THE WAY... IT WAS 29.95. IN THE PAST WE HAD ALWAYS PURCHASED EVERYTHING WE HAVE BOUGHT FOR OUR TIFFIN BUS OR OUR FIFTHWHEELS FROM YOU.... IT WASN'T THE PRICE....OR AFFORDING IT....IT WAS YOUR POOR CUSTOMER SERVICE BY PHONE AND THE ATTITUDE !!!!