De-Nice
Post-Delivery FeedbackJul 7, 2026
We ordered a couch and was a little leery about purchasing it after reading so many bad reviews about the delivery or damage done to the product. So we had called before we decided to purchase and spoke with someone and they didn't seem too interested in our dilemma. He just said, go ahead and refuse it when it comes off the truck if you don't like it. While, we understood that theory it just seemed weird to us. (Making a semi driver stand there in our street while we unbox it and in inspect it and then decided if we want it or not). Well, we gambled it as really wanted that particular couch so we purchased it. It came in on the day that we were leaving for vacation but the ABF driver was absolutely amazing. He was very friendly and even offered to pull it up our driveway since it was on a pallet jack. Then helped us unbox it and was very patient while we inspected it. He was a very nice patient person. In the end we kept it and got it in our camper and absolutely love it. However, on the flip side, if the couch would have been damaged or we disliked it in anyway we would have felt weird about having the truck driver reload it unto his truck. It would be nice if there was a different way to do this transaction without involving a third party to do most of the work. The couch did come securely boxed and wrapped. It was completely assembled.