Online Shopper
Post-Delivery FeedbackJul 25, 2026
Received a damaged item in order, called to get resolved- waited over 10 minutes to get to someone. The person fixed the issue immediately after I emailed pictures. Was to get a replacement and expedited shipping - it never came. camping world assistant gave me her email and told me to contact them anytime so after about a week I did through personal email - never received a response so now I had to call again and wait 10 minutes to talk to someone who told me the item was out of stock with an unsure ship date, I asked for refund and I guess im getting it. As a company, you can have the best prices around, but if knowing you have to wait on hold for 10 minutes every time you have a question, that sale ends up as a hard pass. Two things, try offering a dollar more an hour for more quality employees, And I don't blame the entry level employees, I blame the terrible management training them. Did someone become a manager because of seniority or some other reason, or did they become manager because of excelled ability above fellow workers?