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Projectorquest Reviews - 31 Reviews - /10

Established in 2006 (as Global Tradequest), Buyquest, Inc. is a family-owned and operated full-service ecommerce firm dealing in projectors, screens lamps, etc, that provides high-quality products, primarily replacement parts, at competitive prices. The products and accessories include A/V carts, lighting solutions, and projector screens.

Projectorquest Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for Projectorquest

Showing 1 - 20 of 31

Clyde

Post-Delivery Feedback

Dec 23, 2024

Ordered 1 xl-5300U replacement bulb, received 1 bulb discover card billed twice. Emailed projectorquest twice, left voicemails twice no response. Email is kalanga710@yahoo.com and phone number is 641-423-0678. Would appreciate a response. Thanks Alan Foster

Ozi

Site Experience Feedback

Nov 26, 2024

Website is slow. After submitting search or clicking on an item, it takes up to 15 secs for a page to load. Other than that, I was glad I found exactly what I was looking for, and that there were no shipping charges.

JAbrew

Site Experience Feedback

Nov 20, 2024

The website and ordering the Lamp for my TV was easy and complete. So was the Projectorquest Support team. They answered my questions to select the correct Lamp and to validate the Lamp was in stock.

robbysan

Site Experience Feedback

Oct 25, 2024

My purchase was very easy to complete and ProjectorQuest had the part in stock, while many other sites did not.


Post-Delivery Feedback

Oct 31, 2024

I received a new projector exactly as advertised. I am happy with the purchase.

pop

Site Experience Feedback

Oct 12, 2024

good

RJF

Site Experience Feedback

Sep 27, 2024

Easy to find what I was looking for because I had the oem lamp part #.


Post-Delivery Feedback

Oct 11, 2024

I’ve called and had to leave voicemail messages twice over the past 5 days regarding the replacement tv projector lamp not working and nobody has called me back and I’ve also sent 2 emails over the past 5 days regarding the same problem and nobody has returned my email messages. I paid $130 for the replacement part which doesn’t work and after 4 attempts to contact the company since I received my order a week ago I’m still waiting for the company to get back to me so we can resolve this issue. Meanwhile my tv hasn’t worked for 2 weeks because it took a week to receive the part and it’s been another week trying unsuccessfully to contact this company.

Roger

Site Experience Feedback

Sep 07, 2024

During my original search, I had a difficult time finding the projector lamp I wanted to purchase. I inquired with Customer Service and received an immediate and helpful response, including a weblink taking me to the very lamp I need.


Post-Delivery Feedback

Sep 17, 2024

I appreciate that ProjectorQuest has great product availability, knowledge of the product and customer service to guide me to what I need.

Online Shopper

Site Experience Feedback

Sep 08, 2024

Good

JLove

Site Experience Feedback

Aug 02, 2024

No issue - For the selected product, the presentation of the various levels of prices based upon OEM / Compatibles was helpful.

Online Shopper

Site Experience Feedback

Jun 18, 2024

Website worked fine

BK

Site Experience Feedback

May 24, 2024

No issues, found what i was looking for

FIRST TIME BUYER

Site Experience Feedback

May 11, 2024

good

Sparky

Site Experience Feedback

May 06, 2024

Every thing went OK

Sam

Site Experience Feedback

May 03, 2024

easy to find what I wanted. easy to place order


Post-Delivery Feedback

May 14, 2024

Site was easy to navigate and find exactly what I was looking for. Very reasonable prices. Delivery was quick and very fast. Product worked just as advertised. This is now my "go to" shop for any future purchase of this kind.

Online Shopper

Site Experience Feedback

Apr 21, 2024

Great choices of available parts.


Post-Delivery Feedback

May 07, 2024

My order did come in, but a day late. I appreciated the response when asked about the late delivery.

anderson162

Site Experience Feedback

Mar 19, 2024

Great no issues easy to find the right size blub


Post-Delivery Feedback

Mar 27, 2024

Great

marc

Site Experience Feedback

Mar 22, 2024

great

Lamp Availability

Site Experience Feedback

Mar 19, 2024

I found a part for an older projector. I was very glad I did, because it was out of stock in the manufacturer's website.

el Strockito

Site Experience Feedback

Mar 11, 2024

It was a simple experience and I was able to find what I needed at a good price. No problems.

Sid

Site Experience Feedback

Feb 27, 2024

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