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BushFurniture2go.com Reviews - 84 Reviews - /10

BushFurniture2go.com has been selling furniture online since 1998 and servicing consumers around the country in the furniture and accessory market. The goal is to provide customers with top-notch customer service and lower prices on high-quality furniture and accessories.

BushFurniture2go.com Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

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Would Shop Here Again:

 

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Likelihood To Recommend:

 

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Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for BushFurniture2go.com

Showing 1 - 20 of 84

Online Shopper

Site Experience Feedback

Dec 26, 2024

Great experience. Fast and easy

Dad bod

Site Experience Feedback

Nov 23, 2024

Quick and easy


Post-Delivery Feedback

Dec 26, 2024

The nightstands were perfect for the room and were exactly as described. Delivery was great and on time with no damage.

Online Shopper

Site Experience Feedback

Dec 24, 2024

Only frustration. When I put in my email under billing it took out the recipient information and autofilled with my information even though I had not checked the box saying billing and shipping were the same.

Online Shopper

Site Experience Feedback

Dec 23, 2024

Fantastic, Easy to use website. It would be nice to see others reviews and see real photos

krista

Site Experience Feedback

Dec 13, 2024

a little confusing when looking at the cart. all of these 'suggested matches' under each item in my cart made is confusing.

Walt

Site Experience Feedback

Dec 13, 2024

Great experience!

Online Shopper

Site Experience Feedback

Dec 11, 2024

I had items in my cart for several days. It was easy to go back to make the purchase. I wanted to save two items for later, but had to remove them from my cart. I was surprised to find my entire credit card number still listed when I went to check out. My credit card was recently compromised with fraudulent purchases, so this made me feel less secure with the privacy of my information.

Online Shopper

Site Experience Feedback

Dec 06, 2024

DONT LIKE TO BE BOTHERED WITH SURVEYS

Loyalcustomer

Site Experience Feedback

Nov 14, 2024

At first I found the web-site a little different to maneuver, but it wasn't difficult to catch on. We currently have several Bush desks and mobile 3 drawer file cabinets. We like them so much that as we hire new employees, we will continue to add to our collection! Great product at a fair price!


Post-Delivery Feedback

Dec 06, 2024

Very easy order process and high quality products delivered on time. What else could you ask for? We will definitely continue to purchase Bush Furniture for all new employees.

MYoung

Post-Delivery Feedback

Dec 05, 2024

Good quality business furniture at a decent price. Everything assembled easily and the furniture is sturdy. I have used their desks for years.

chijuga

Site Experience Feedback

Nov 21, 2024

easy to work with

tiburon

Site Experience Feedback

Nov 14, 2024

easy and efficient

Gifterofbooks

Post-Delivery Feedback

Nov 14, 2024

Product was exactly as pictured. Easy to assemble. Good quality for the price. and color was as pictured also. I would definitely recommend BushFurniture2go.com products. In fact I've already told someone about your product.

MJ

Site Experience Feedback

Nov 12, 2024

Great experience.

Eileen

Site Experience Feedback

Nov 07, 2024

I wass looking to match Bush Furniture purchased 7 years ago and was able to find everything I needed on this site at a lower cost than any other. Thank you, thank you, thank you!

Imaginate2468

Site Experience Feedback

Nov 01, 2024

This is my first time making a purchase and the website was very easy to navigate and check out.

Liz M.

Site Experience Feedback

Sep 19, 2024

Easy to navigate, nice selection, free shipping, lifetime warranty and transparent low pricing


Post-Delivery Feedback

Oct 31, 2024

Very good quality, feels sturdy, arrived on time, easy to assemble (not fast, but easy), instructions were clear and straightforward. It's a little bit loud opening and closing the drawers (you hear it click), but I suspect the sound will lessen in time as it gets used more.

cherielln

Site Experience Feedback

Oct 04, 2024

It was excellent, there was no place to add any delivery instructions, but I'm hoping that because I indicated that we are a business that the delivery will not happen outside of business hours, M-F 8-4:30


Post-Delivery Feedback

Oct 21, 2024

We purchased three matching cabinets in two orders. We received the first one and assembled it and then the order for the final 2 matching cabinets was cancelled as Bush had discontinued the item. We were very upset because we had a plan that required 3 matching cabinets and we could not return the one we had already assembled. I contacted customer service and they refunded 50% of the cost of the cabinet we already received. We then ordered three matching cabinets in a different model from them. We will find a place to use the other cabinet. I'm not upset about it anymore because they met me halfway and were very helpful -they even helped me with the purchase of the other 3 cabinets.

Ron

Site Experience Feedback

Oct 03, 2024

When I wanted to search by a specific color for matching pieces, the search did not pull up any bookshelves or storage pieces because the color isn't in their name. I also did not know the difference between Laminate and "Laminate, MDF".

WSM

Site Experience Feedback

Oct 19, 2024

Found a product I liked, was suggested a matching product which sealed the sale on both. With Free shipping it's a great deal.