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BushFurniture2go.com Reviews - 13 Post-Delivery Reviews - /10

BushFurniture2go.com has been selling furniture online since 1998 and servicing consumers around the country in the furniture and accessory market. The goal is to provide customers with top-notch customer service and lower prices on high-quality furniture and accessories.

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Post-Delivery Feedback - 13 Reviews

Overall Satisfaction:

Unavailable

Would Shop Here Again:

Unavailable

Likelihood To Recommend:

Unavailable

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

Not yet rated

Order Tracking

Satisfaction with the ability to track the order

Not yet rated

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

Not yet rated

Customer Support

Satisfaction with assisted or self-service help

Not yet rated

Product Availability

How easily were you able to find the product you were looking for

Not yet rated

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 35 Reviews

Overall Satisfaction:

Unavailable

Would Shop Here Again:

Unavailable

Likelihood To Recommend:

Unavailable

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

Not yet rated

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

Not yet rated

Variety of Shipping Options

Desired shipping options were available

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Recent Reviews for BushFurniture2go.com

Showing 1 - 48 of 48

  • Dr. K.

    Site Experience Feedback

    May 28, 2026

    I struggle with all technology. However, this website was VERY easy to navigate. I already have the Bush hutch and desk set-up. I am adding the file cabinet. It was easy to see exactly what I wanted and match the color of my existing desk unit. I was able to explore all the options before finalizing and easily come back to the one purchase I chose. It was stress-free.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Laurie

    Site Experience Feedback

    May 7, 2026

    Interaction was great. Search results were easy. My only complaint is that it would be nice to have multiple views of the desk

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Boom

    Site Experience Feedback

    May 5, 2026

    Great

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Ashley Investment Solutions

    Site Experience Feedback

    May 2, 2026

    Plenty of choices. Easy shopping experience.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Cindy

    Site Experience Feedback

    May 1, 2026

    Good website. Sounds good so far! Price seems good. Love free shipping!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • RedBerry

    Site Experience Feedback

    Apr 28, 2026

    Good looking products! Stylish and functional. I wish it were easier to wade through the different collections to find pieces of the same style. And I'd love to see more add-on options for desks such as keyboard trays and monitor shelves. Thanks!

    • Overall Rating: 8
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Apr 17, 2026

    product met my expectations; product was in good condition nothing wrong with it arrived on time.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • steve

    Post-Delivery Feedback

    Apr 10, 2026

    one part was missing and the replacement was shiped within a couple of days

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Rick

    Site Experience Feedback

    Apr 7, 2026

    This is the second time I have bought this desk. I love the look, and the only detriment I have is that the finish scars and pits easily. I plan to put a polyurethane coating on this one.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Mar 30, 2026

    We have been ordering the same desks from Bush for many years. We like having continuity and the ability to change out desk parts that allows reconfiguration when furniture is moved from one office to another. Love the Natural Cherry.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Mar 27, 2026

    This is my second order for this specific SKU. The first one matched my size and color requirements perfectly. Assembly was routine and quality is good so I’ve ordered a second one to flank the other side of an existing table. FYI, I am happy to buy this at the “sale” price but your list price is much too high.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Mar 24, 2026

    USER FRIENDLY WEBSITE AND CHECK OUT

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Mar 18, 2026

    Always a good experience.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • lkivo

    Site Experience Feedback

    Mar 18, 2026

    This is exactly what I was looking for.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Imaginate

    Site Experience Feedback

    Mar 10, 2026

    I don't like that you don't have a log in for my account to see my previous purchases. I also don't like that I never get an update for shipping. I don't know what day it's coming. The shipment just shows up.

    • Overall Rating: 5
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • tinman

    Post-Delivery Feedback

    Mar 3, 2026

    Good product, reasonably priced

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Steve

    Site Experience Feedback

    Mar 1, 2026

    Great prices. Lowest I found. The only thing I would suggest is for more pictures of measurements/dimensions in the product pictures.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • mk

    Site Experience Feedback

    Feb 27, 2026

    I appreciate the quality of the products, they are great, and i like that i can come to the suppliers website and order this at a better price than a third party website. the ease of building the items i have orders is terrific and they look great.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tinman

    Site Experience Feedback

    Feb 21, 2026

    Good selection, easy to use, competitive pricing

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • SUNNY

    Site Experience Feedback

    Feb 15, 2026

    SIMPLE TO USE

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Officeboy

    Site Experience Feedback

    Feb 13, 2026

    The website is very easy to use. The products are also very solid.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Nila

    Site Experience Feedback

    Feb 6, 2026

    I was pleased with the variety of choices this company offered in exactly the color I needed. The sale price and free shipping were a welcome bonus. I did have one question and received a prompt answer.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Qbuilder

    Post-Delivery Feedback

    Feb 5, 2026

    Staff was accommodating in all aspects. Installation was easy and the finished product is exactly what the literature showed.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Rolando ML

    Site Experience Feedback

    Jan 28, 2026

    It would be very helpfull to know about shipping date during the purchasing process and not after the payment was done. That made me almost decline my purchase and delayed my purchase process by days.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jan 26, 2026

    The product has not been opened as of yet. However, I have other Bush products that I truly adore.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Dec 8, 2025

    Smooth transaction. No problems.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Harry

    Site Experience Feedback

    Dec 5, 2025

    I have bought from Bush for more than a decade

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bryan L

    Post-Delivery Feedback

    Oct 24, 2025

    This is our second time ordering office furniture from Bush. We were able to order more of the same model number/style to match our original purchase. The quality and appearance of the items is very good, and the department manager is very happy with it. There were no missing parts or assembly problems, all went smoothly.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Tingnal

    Post-Delivery Feedback

    Oct 24, 2025

    5 pieces of furniture were ordered. 3 items were for a desk, and 2 items were for a bookcase with doors. Delivery of all items to my residence was before the early date given to me by Bush. My concern was that I was not notified of any progress after I placed my order other than the delivery dates. I did not receive any shipping notices or expected delivery dates. Consequently, I was not expecting a Sunday afternoon delivery when were not at home. 4 of the 5 items arrived and were stacked against my garage door. I had to move very heavy packages into my garage to avoid weather. Item 5 arrived the next day, again without notice. It was also quite heavy, but had been left on my front porch as I was not home, due to lack of notification by the shipper. I had to move that heavy package to my garage by myself (thank goodness I had my own 2 wheel dolly). Installation went pretty well with all items except the bookcase. I would advise in large print to carefully read the bookcase door instructions before assembling the bookcase to make sure the holes for the door hinges are facing the front. The desk assembly went fine and the two drawer file cabinet required drawer removal as all the parts had fallen below the lower drawer. The other 3 drawer mobile file cabinet was heavily damaged in shipment (the outside case was broken and two of the drawer fronts were sheared off the drawers leaving sharp brads exposed. I called Customer Service and took a photo of the damaged unit and sent it in. I was notified that a replacement was on the way and she gave me a tracking link. That link worked great and I was able to be home when the replacement arrived allowing the driver to put the package in my garage. From there, all went well with the new unit and it was installed without issue. Overall, I am pleased with the furniture and would probably purchase from Bush again. Damage from shipping is a problem, but my biggest concern was a lack of communication on shipping dates and tracking links. Customer Service attention with the damage claim was wonderful.

    • Overall Rating: 7
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 8
    • Customer Support: 10
    Full ratings for this review »
  • Master of TKD

    Site Experience Feedback

    Oct 16, 2025

    As a small business owner, I am always looking to up my professional look and keep my bottom line as low as possible. Bush Furniture is what I am looking for. They don't pay me for this statement, but I have upgraded my entire business furniture to Bush Furniture products because the look is great, the quality is awesome, and although they are not the cheapest price out there, every penny spent is well worth the investment. I have no regrets in my purchases. I highly recommend any professional businessperson to consider these products for themselves, or their staff. Two thumbs up.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Big Dog

    Site Experience Feedback

    Oct 7, 2025

    Quick and fast experience.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Matador

    Site Experience Feedback

    Oct 7, 2025

    Excellent website and ordering process, especially check out. Found some discrepancies in product dimensions (from written product dimensions to shown dimensions on figures) although they were minor.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Oct 5, 2025

    Good purchase experience. Only flaw is the key to the file cabinet did not match the lock. Issue resolved through customer support and new lock ordered.

    • Overall Rating: 7
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • Wylkan

    Post-Delivery Feedback

    Oct 2, 2025

    It took us 5 hours to put it together, which was twice as long as expected.

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 28, 2025

    great value

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • BobG

    Post-Delivery Feedback

    Sep 26, 2025

    This purchase was the second time buying from BushFurniture2go. Both experiences have been easy and the furniture received was delivered promptly and met our needs.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • KH Advisor

    Site Experience Feedback

    Sep 19, 2025

    All the pertinent information was available to find exactly what I wanted and well organized on the website. The checkout process went smoothly and it was an overall pleasant experience.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • jsre

    Site Experience Feedback

    Sep 18, 2025

    Great site, found what I wanted and placed order in about 5-6 minutes. Only negative is they don’t offer Paypal

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • HonDon

    Site Experience Feedback

    Sep 8, 2025

    It was good. I had a little problem finding exactly what I wanted but that was my fault. An old retired man with medical conditions.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Sep 8, 2025

    There is no tracking information upon purchase sent to the buyer. If there’s any recommendation, it is to provide the tracking number.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • OSCAR

    Site Experience Feedback

    Sep 4, 2025

    PURCHASED BUSH FOR A CLIENT

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • BobG

    Site Experience Feedback

    Sep 4, 2025

    Today's interaction was very easy. This is my second purchase from BushFurniture2go for that reason.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Walkabout65

    Post-Delivery Feedback

    Aug 28, 2025

    The desk unit including the file cabinet are very good quality.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: 8
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 22, 2025

    Great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Walkabout65

    Site Experience Feedback

    Aug 6, 2025

    Easy to order and maneuver through website

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Scott

    Site Experience Feedback

    Jul 26, 2025

    Easy to navigate

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • jay

    Site Experience Feedback

    Jul 8, 2025

    great selection and easy ordering

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Happy

    Site Experience Feedback

    Jun 17, 2025

    I found many options including a shade of gray which was important because of the color of my trim. I felt all along that I was getting a reasonable price on a quality product.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »