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Breck's Reviews - 31,882 Review - 8.9/10

Nov 23, 2024
Breck's is proud to be celebrating more than 200 years of Dutch excellence in American gardens. Their experience and extensive research in American gardens makes them the experts on gardening trends, soils, and planting zones from sea to shining sea.

Breck's Rating

Rating
Overall Satisfaction8.9 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend9.0 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.2 /10
Product Met Expectations8.9 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support8.8 /10
Overall Satisfaction:
 

8.9out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

80%78%

Neutral

15%15%

Negative

5%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

7.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

9.8 out of 10

Recent Reviews for Breck's

Showing 21 - 40 of 31,882

Flowers

Site Experience Feedback

Aug 05, 2024

It was good -- you had exactly what I wanted.

Nana Tammy

Site Experience Feedback

Aug 10, 2024

I logged in because of the sale. I am just beginning to expand my garden in Denver. Weather here is much different from previous location.


Post-Delivery Feedback

Nov 11, 2024

Three bags of day lilies arrived just before a large snow storm hit Denver. One of the bags had nothing but dirt in it. I poured the entire bag on the counter and there was no plant. I have ordered from Brecks in the past, but I'm not sure that I will order against. The first order had peonies in it and none of them lived.

marlene

Site Experience Feedback

Aug 05, 2024

The prices were okay.

Norseman

Site Experience Feedback

Sep 08, 2024

All went well. No glitches. Very pleasedwoth Brecks.


Post-Delivery Feedback

Nov 10, 2024

Online ordering and quick check out are appreciated.

SFmermaid

Site Experience Feedback

Aug 08, 2024

Brecks has quality products that ship at the right time for planting, along with specific instructions for the plants.

Sue

Site Experience Feedback

Aug 04, 2024

I've bought from Breck in the past but usually through their catalog; however, I found the online catalog to be much easier. I was able to go to specific categories such as shade perennials or plants that are deer resistant much easier to navigate than when I used a paper catalog.


Post-Delivery Feedback

Nov 10, 2024

Excellent job all around. You had products I was looking for but more importantly you products are high quality and tracking/delivery were phenomenal.

Driver 83

Post-Delivery Feedback

Nov 10, 2024

Bulbs arrived way before planting season. Phone staff didn't seem to understand why this was a problem. Bulbs are planted and all I can do is hope they bloom this next Spring

Leslie L

Post-Delivery Feedback

Nov 09, 2024

Everything I ordered was delivered as it was supposed to right in time. The bulbs were in perfect condition. With planting literature. When planting all of the bulbs sprouted, perfectly. Iam very pleased. I have nothing negative to say about my experience with Breck's

Louie’s Mom

Site Experience Feedback

Aug 03, 2024

Appreciate the on line chat, as I had trouble inputting the replacement certificate. The person on chat gave me very clear directions to complete my irder


Post-Delivery Feedback

Nov 09, 2024

Very happy with everything. I’ve purchased from Brevks for a past home and now new place. Their flowers are beautiful and so easy to grow. I wouldn’t go elsewhere

Tracy's Hubby

Post-Delivery Feedback

Nov 09, 2024

Excited to see the product bloom in the spring!

Shemp

Site Experience Feedback

Aug 03, 2024

?


Post-Delivery Feedback

Nov 09, 2024

Fast & reliable.

thomascatticus

Site Experience Feedback

Aug 02, 2024

Breck's has products that I cannot purchase locally.


Post-Delivery Feedback

Nov 09, 2024

We recently planted the bulbs that we received, so I can only comment on the pricing and delivery at this time. More to follow this coming Spring.

lee

Post-Delivery Feedback

Nov 08, 2024

Breck's has the best prices and their selection is vast.

Banana

Site Experience Feedback

Aug 02, 2024

Worked well


Post-Delivery Feedback

Nov 08, 2024

Ordering and delivery went well. Only complaint is that your waxed bulbs only come in boring colors that I can buy at Trader Joe’s for 1/3 your price

Brecks is Best

Site Experience Feedback

Sep 05, 2024

I'm quite used to this website and have always found what I'm looking for here. I'm excited to have bulbs again after a break of a couple years whilst getting a new place together and moving.


Post-Delivery Feedback

Nov 07, 2024

I have been ordering and planting Brecks for years and love being able to grow fantastic flowers as a result.

Dee

Site Experience Feedback

Sep 05, 2024

Great company. Love the products I have received


Post-Delivery Feedback

Nov 07, 2024

This is my second year ordering. I am verypleasedwithnthe products I ordered and the service

Shay

Post-Delivery Feedback

Nov 07, 2024

It's easy to read up on the plants and choose what will do well in your garden. The variety is amazing. Easy to order.

Online Shopper

Post-Delivery Feedback

Nov 07, 2024

Easy to order online, product arrived with instructions. Will not recieve 2nd half untill spring. Great so far

Carol

Site Experience Feedback

Aug 30, 2024

I've had good results with Breck bulbs in the past


Post-Delivery Feedback

Nov 06, 2024

Breck bulbs produce wonderful flowers.

farmgirl

Site Experience Feedback

Jul 31, 2024

had no issues at all. products were easy to find. first time ordering from Breck's and plain on ordering again.


Post-Delivery Feedback

Nov 06, 2024

Products are just as advertised. I did inquire about my order thru the live chat and the person that responded Was a bit on the rude side.