Breck's Reviews - 31,882 Review - 8.9/10
Breck's Rating
Overall Satisfaction | 8.9 /10 |
---|---|
Would Shop Here Again | 8.9 /10 |
Likelihood to Recommend | 9.0 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 8.9 /10 |
On-Time Delivery | 9.0 /10 |
Satisfaction with Customer Support | 8.8 /10 |
8.9out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
9.0out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 80% | 78% |
Neutral | 15% | 15% |
Negative | 5% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
9.8 out of 10
Recent Reviews for Breck's
Showing 21 - 40 of 31,882
Flowers
Site Experience Feedback
Aug 05, 2024
It was good -- you had exactly what I wanted.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 5
- Full ratings for this review »
Nana Tammy
Site Experience Feedback
Aug 10, 2024
I logged in because of the sale. I am just beginning to expand my garden in Denver. Weather here is much different from previous location.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nana Tammy
Post-Delivery Feedback
Nov 11, 2024
Three bags of day lilies arrived just before a large snow storm hit Denver. One of the bags had nothing but dirt in it. I poured the entire bag on the counter and there was no plant. I have ordered from Brecks in the past, but I'm not sure that I will order against. The first order had peonies in it and none of them lived.
- Overall Rating: 4
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 5
- Customer Support: 3
- Full ratings for this review »
marlene
Site Experience Feedback
Aug 05, 2024
The prices were okay.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Norseman
Site Experience Feedback
Sep 08, 2024
All went well. No glitches. Very pleasedwoth Brecks.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Norseman
Post-Delivery Feedback
Nov 10, 2024
Online ordering and quick check out are appreciated.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
SFmermaid
Site Experience Feedback
Aug 08, 2024
Brecks has quality products that ship at the right time for planting, along with specific instructions for the plants.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sue
Site Experience Feedback
Aug 04, 2024
I've bought from Breck in the past but usually through their catalog; however, I found the online catalog to be much easier. I was able to go to specific categories such as shade perennials or plants that are deer resistant much easier to navigate than when I used a paper catalog.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sue
Post-Delivery Feedback
Nov 10, 2024
Excellent job all around. You had products I was looking for but more importantly you products are high quality and tracking/delivery were phenomenal.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Driver 83
Post-Delivery Feedback
Nov 10, 2024
Bulbs arrived way before planting season. Phone staff didn't seem to understand why this was a problem. Bulbs are planted and all I can do is hope they bloom this next Spring
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 7
- Customer Support: 5
- Full ratings for this review »
Leslie L
Post-Delivery Feedback
Nov 09, 2024
Everything I ordered was delivered as it was supposed to right in time. The bulbs were in perfect condition. With planting literature. When planting all of the bulbs sprouted, perfectly. Iam very pleased. I have nothing negative to say about my experience with Breck's
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Louie’s Mom
Site Experience Feedback
Aug 03, 2024
Appreciate the on line chat, as I had trouble inputting the replacement certificate. The person on chat gave me very clear directions to complete my irder
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Louie’s Mom
Post-Delivery Feedback
Nov 09, 2024
Very happy with everything. I’ve purchased from Brevks for a past home and now new place. Their flowers are beautiful and so easy to grow. I wouldn’t go elsewhere
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Tracy's Hubby
Post-Delivery Feedback
Nov 09, 2024
Excited to see the product bloom in the spring!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Shemp
Site Experience Feedback
Aug 03, 2024
?
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Shemp
Post-Delivery Feedback
Nov 09, 2024
Fast & reliable.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: 8
- Full ratings for this review »
thomascatticus
Site Experience Feedback
Aug 02, 2024
Breck's has products that I cannot purchase locally.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
thomascatticus
Post-Delivery Feedback
Nov 09, 2024
We recently planted the bulbs that we received, so I can only comment on the pricing and delivery at this time. More to follow this coming Spring.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
lee
Post-Delivery Feedback
Nov 08, 2024
Breck's has the best prices and their selection is vast.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Banana
Site Experience Feedback
Aug 02, 2024
Worked well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Banana
Post-Delivery Feedback
Nov 08, 2024
Ordering and delivery went well. Only complaint is that your waxed bulbs only come in boring colors that I can buy at Trader Joe’s for 1/3 your price
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Brecks is Best
Site Experience Feedback
Sep 05, 2024
I'm quite used to this website and have always found what I'm looking for here. I'm excited to have bulbs again after a break of a couple years whilst getting a new place together and moving.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Brecks is Best
Post-Delivery Feedback
Nov 07, 2024
I have been ordering and planting Brecks for years and love being able to grow fantastic flowers as a result.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Dee
Site Experience Feedback
Sep 05, 2024
Great company. Love the products I have received
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dee
Post-Delivery Feedback
Nov 07, 2024
This is my second year ordering. I am verypleasedwithnthe products I ordered and the service
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Shay
Post-Delivery Feedback
Nov 07, 2024
It's easy to read up on the plants and choose what will do well in your garden. The variety is amazing. Easy to order.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 07, 2024
Easy to order online, product arrived with instructions. Will not recieve 2nd half untill spring. Great so far
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Carol
Site Experience Feedback
Aug 30, 2024
I've had good results with Breck bulbs in the past
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Carol
Post-Delivery Feedback
Nov 06, 2024
Breck bulbs produce wonderful flowers.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
farmgirl
Site Experience Feedback
Jul 31, 2024
had no issues at all. products were easy to find. first time ordering from Breck's and plain on ordering again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
farmgirl
Post-Delivery Feedback
Nov 06, 2024
Products are just as advertised. I did inquire about my order thru the live chat and the person that responded Was a bit on the rude side.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 8
- Full ratings for this review »