Breck's Reviews - 31,882 Review - 8.9/10
Breck's Rating
Overall Satisfaction | 8.9 /10 |
---|---|
Would Shop Here Again | 8.9 /10 |
Likelihood to Recommend | 9.0 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 8.9 /10 |
On-Time Delivery | 9.0 /10 |
Satisfaction with Customer Support | 8.8 /10 |
8.9out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
9.0out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 80% | 78% |
Neutral | 15% | 15% |
Negative | 5% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
9.8 out of 10
Recent Reviews for Breck's
Showing 1 - 20 of 31,882
Maggie
Site Experience Feedback
Aug 19, 2024
I struggled to get the free shipping to take affect. Used auto attendant but that didn't help.. finally was able to figure it out.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lizzie
Site Experience Feedback
Aug 19, 2024
Very easy to navigate. I had forgot my order was not completed and was sent a reminder. I really appreciated that.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lizzie
Post-Delivery Feedback
Nov 20, 2024
I have been ordering from Breck’s for over 10 years! The quality and selection is the best! I can always trust my bulbs will arrive on time and if I have any issues they will respond in a friendly and quick manner. There is nowhere else I would recommend to a friend! It is always Breck’s!
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Cathy
Post-Delivery Feedback
Nov 18, 2024
All my orders were on time to plant.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Crystal B
Site Experience Feedback
Aug 17, 2024
I love the website and the variety of options!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Crystal B
Post-Delivery Feedback
Nov 18, 2024
Wonderful product & packaging. Received on time. Cannot wait to see everything bloom in the spring!!
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10
- Full ratings for this review »
C
Site Experience Feedback
Aug 12, 2024
It was great easy and pleasant
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
C
Post-Delivery Feedback
Nov 18, 2024
They have great items very informative information in catalog
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 17, 2024
Some of the plants I ordered did not arrive in time to plant this season. I am not sure how to over winter them.
- Overall Rating: 4
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
- On Time Delivery: 3
- Customer Support: N/A
- Full ratings for this review »
SarahBeee
Site Experience Feedback
Aug 16, 2024
I loved my experience shopping with Brecks today
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ann
Site Experience Feedback
Aug 15, 2024
Wanted to order fall bulbs and got it done
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ann
Post-Delivery Feedback
Nov 16, 2024
Easy to order, delivered on time, great website!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
na
Site Experience Feedback
Aug 08, 2024
na
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
na
Post-Delivery Feedback
Nov 15, 2024
I loved it!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
may
Site Experience Feedback
Aug 09, 2024
I thought there was free shipping on orders over $50.00
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
may
Post-Delivery Feedback
Nov 15, 2024
YOU HAVE what I WANTED. it WAS a little pricey. thank you
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
Daisy
Site Experience Feedback
Aug 14, 2024
It could flow better
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Daisy
Post-Delivery Feedback
Nov 15, 2024
Yes I love Brecks but my roses arrived with 1/2 to 1/3 yellow spotted leaves. Contacted Brecks via Email and they responded with a list of items that I could try to correct situation Yes I was given choice to return but I thought that I would give them a chance to make it
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 14, 2024
I could not log in because I could not remember my password. I eventually just purchased without logging in.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 15, 2024
Big beautiful amaryllis bulb!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
RJ
Site Experience Feedback
Aug 12, 2024
It was great. I got on your website (I live in CA) with my daughter (she lives in NE) and we discussed the kinds of bulbs she wanted for her garden for her birthday so it was nice she gave me her opinions about what she wanted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RJ
Post-Delivery Feedback
Nov 14, 2024
I ordered 5 sets of daffodil bulbs for my daughter as a birthday gift. While she wanted me to select them, there was one specific one she wanted. When the order arrived they had substituted a different one for that bulb. They should have known in the spring of 2024 that there were not going to be enough of them and let me know that. It was going to be the highlight of her display!
- Overall Rating: 4
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
- On Time Delivery: 3
- Customer Support: 3
- Full ratings for this review »
Bon
Site Experience Feedback
Aug 12, 2024
It is very easy to order from the website.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Bon
Post-Delivery Feedback
Nov 13, 2024
I have been purchasing Breck's products for years and have been happy with most of my purchases.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Marcia
Site Experience Feedback
Aug 12, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Marcia
Post-Delivery Feedback
Nov 13, 2024
met my expectations. order every year
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Chikgarden
Site Experience Feedback
Aug 07, 2024
Great selection but expensive easy check out
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Paula
Post-Delivery Feedback
Nov 13, 2024
Only part of my purchase has arrived; the rest is supposed to be shipped in the spring of 2025.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 7
- Customer Support: 7
- Full ratings for this review »
Samanthagardener
Site Experience Feedback
Aug 06, 2024
Easy to find items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Samanthagardener
Post-Delivery Feedback
Nov 12, 2024
Lovely choices and high quality
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Cathy
Site Experience Feedback
Aug 04, 2024
The plants I ordered came in big and well established.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Eahmf
Site Experience Feedback
Aug 10, 2024
I wish you took apple pay
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
- Full ratings for this review »
Eahmf
Post-Delivery Feedback
Nov 11, 2024
Flowers are always beautiful
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »