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Breck's Reviews - 31,882 Review - 8.9/10

Nov 23, 2024
Breck's is proud to be celebrating more than 200 years of Dutch excellence in American gardens. Their experience and extensive research in American gardens makes them the experts on gardening trends, soils, and planting zones from sea to shining sea.

Breck's Rating

Rating
Overall Satisfaction8.9 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend9.0 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.2 /10
Product Met Expectations8.9 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support8.8 /10
Overall Satisfaction:
 

8.9out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

80%78%

Neutral

15%15%

Negative

5%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

7.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

9.8 out of 10

Recent Reviews for Breck's

Showing 1 - 20 of 31,882

Maggie

Site Experience Feedback

Aug 19, 2024

I struggled to get the free shipping to take affect. Used auto attendant but that didn't help.. finally was able to figure it out.

Lizzie

Site Experience Feedback

Aug 19, 2024

Very easy to navigate. I had forgot my order was not completed and was sent a reminder. I really appreciated that.


Post-Delivery Feedback

Nov 20, 2024

I have been ordering from Breck’s for over 10 years! The quality and selection is the best! I can always trust my bulbs will arrive on time and if I have any issues they will respond in a friendly and quick manner. There is nowhere else I would recommend to a friend! It is always Breck’s!

Cathy

Post-Delivery Feedback

Nov 18, 2024

All my orders were on time to plant.

Crystal B

Site Experience Feedback

Aug 17, 2024

I love the website and the variety of options!


Post-Delivery Feedback

Nov 18, 2024

Wonderful product & packaging. Received on time. Cannot wait to see everything bloom in the spring!!

C

Site Experience Feedback

Aug 12, 2024

It was great easy and pleasant


Post-Delivery Feedback

Nov 18, 2024

They have great items very informative information in catalog

Online Shopper

Post-Delivery Feedback

Nov 17, 2024

Some of the plants I ordered did not arrive in time to plant this season. I am not sure how to over winter them.

SarahBeee

Site Experience Feedback

Aug 16, 2024

I loved my experience shopping with Brecks today

Ann

Site Experience Feedback

Aug 15, 2024

Wanted to order fall bulbs and got it done


Post-Delivery Feedback

Nov 16, 2024

Easy to order, delivered on time, great website!

na

Site Experience Feedback

Aug 08, 2024

na


Post-Delivery Feedback

Nov 15, 2024

I loved it!

may

Site Experience Feedback

Aug 09, 2024

I thought there was free shipping on orders over $50.00


Post-Delivery Feedback

Nov 15, 2024

YOU HAVE what I WANTED. it WAS a little pricey. thank you

Daisy

Site Experience Feedback

Aug 14, 2024

It could flow better


Post-Delivery Feedback

Nov 15, 2024

Yes I love Brecks but my roses arrived with 1/2 to 1/3 yellow spotted leaves. Contacted Brecks via Email and they responded with a list of items that I could try to correct situation Yes I was given choice to return but I thought that I would give them a chance to make it

Online Shopper

Site Experience Feedback

Aug 14, 2024

I could not log in because I could not remember my password. I eventually just purchased without logging in.


Post-Delivery Feedback

Nov 15, 2024

Big beautiful amaryllis bulb!

RJ

Site Experience Feedback

Aug 12, 2024

It was great. I got on your website (I live in CA) with my daughter (she lives in NE) and we discussed the kinds of bulbs she wanted for her garden for her birthday so it was nice she gave me her opinions about what she wanted.


Post-Delivery Feedback

Nov 14, 2024

I ordered 5 sets of daffodil bulbs for my daughter as a birthday gift. While she wanted me to select them, there was one specific one she wanted. When the order arrived they had substituted a different one for that bulb. They should have known in the spring of 2024 that there were not going to be enough of them and let me know that. It was going to be the highlight of her display!

Bon

Site Experience Feedback

Aug 12, 2024

It is very easy to order from the website.


Post-Delivery Feedback

Nov 13, 2024

I have been purchasing Breck's products for years and have been happy with most of my purchases.

Marcia

Site Experience Feedback

Aug 12, 2024

Great


Post-Delivery Feedback

Nov 13, 2024

met my expectations. order every year

Chikgarden

Site Experience Feedback

Aug 07, 2024

Great selection but expensive easy check out

Paula

Post-Delivery Feedback

Nov 13, 2024

Only part of my purchase has arrived; the rest is supposed to be shipped in the spring of 2025.

Samanthagardener

Site Experience Feedback

Aug 06, 2024

Easy to find items


Post-Delivery Feedback

Nov 12, 2024

Lovely choices and high quality

Cathy

Site Experience Feedback

Aug 04, 2024

The plants I ordered came in big and well established.

Eahmf

Site Experience Feedback

Aug 10, 2024

I wish you took apple pay


Post-Delivery Feedback

Nov 11, 2024

Flowers are always beautiful