Boatersland Marine Reviews - 256 Reviews - 9.7/10
Boatersland Marine Rating
Overall Satisfaction | 9.7 /10 |
---|---|
Would Shop Here Again | 9.6 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.4 /10 |
On-Time Delivery | 9.8 /10 |
Satisfaction with Customer Support | 9.5 /10 |
9.7out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 85% |
Neutral | 15% | 15% |
Negative | 3% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.0 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.0 out of 10
Recent Reviews for Boatersland Marine
Showing 1 - 20 of 256
Missinginaction
Post-Delivery Feedback
Jan 05, 2025
Competitive pricing, very fast shipping, excellent customer service. I had an issue with an order missing a part and called for a resolution. Boatersland customer service called me back early the next business day. We resolved the issue and I had the missing item within 48 hours. I spend quite a bit on my boat. I notice that over the years Boatersland gets more and more of my business, especially the big orders like electronics. It's comforting to know that there are firms like Boatersland out there.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Don
Site Experience Feedback
Jan 02, 2025
None at this time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Steve
Site Experience Feedback
Dec 20, 2024
This site showed up when I searched for the product I needed and had the lowest price. The site was clear and ordering was very straightforward.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Steve
Post-Delivery Feedback
Dec 28, 2024
My 24-year old boat had a Guest 6-amp charger for the generator battery. It failed, and I wanted an exact replacement (to the extent practicable), since Guest (Marinco) chargers are high quality. Boatersland had the modern version of this charger at the best price, based on my internet search. The product showed up as promised and is working great.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jim
Site Experience Feedback
Dec 28, 2024
Boatersland was the only site that offered a discount on the product I was shopping for and the site was a breeze to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
cboats
Site Experience Feedback
Dec 27, 2024
fair
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Captain Balony
Site Experience Feedback
Dec 26, 2024
Just ordered the unit and hope it arrives safe and sound
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
John
Site Experience Feedback
Dec 26, 2024
Good, I had put an item in the box to purchase when it was on sale and when I went back in to order it it was not there. I contacted Sue by phone and she was very helpful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
nah
Site Experience Feedback
Dec 26, 2024
website was easy to use, sales department called me back to answer my questions and concerns Was a great interaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BigBob
Site Experience Feedback
Dec 23, 2024
Good service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Crappie man
Site Experience Feedback
Dec 18, 2024
I was supposed to get a 10 % discount but i did not get. Little upset!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 18, 2024
try and find a toilet seat hinge for raritan lids will give you an answer
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Brett
Site Experience Feedback
Dec 08, 2024
Very simple to navigate
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Janice
Site Experience Feedback
Dec 05, 2024
Nice and easy process.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Frungie
Site Experience Feedback
Nov 17, 2024
ease and speed of transaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Frungie
Post-Delivery Feedback
Nov 27, 2024
Purchased bottom paint at a very competitive price. The online order went smoothly, and the product was delivered in a timely manner.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Captain Dave
Site Experience Feedback
Nov 26, 2024
Part was clearly marked and easy to find. I have my fingers crossed on next day delivery.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JimmyH
Site Experience Feedback
Nov 25, 2024
All good!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 21, 2024
very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
dan
Site Experience Feedback
Nov 11, 2024
Liked the product combination offered
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
sbb2112
Site Experience Feedback
Nov 01, 2024
add option to sort search results by price
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
- Full ratings for this review »
Mike
Site Experience Feedback
Oct 26, 2024
Was an easy experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Mike
Post-Delivery Feedback
Nov 07, 2024
had product in stock at good price
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »