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Boatersland Marine Reviews - 256 Reviews - 9.7/10

Jan 9, 2025
Discover discount price marine supplies from a BBB Accredited Online Business. Purchase fishfinders, lanterns, bilge pumps, and many more with a full warranty.

Boatersland Marine Rating

Rating
Overall Satisfaction9.7 /10
Would Shop Here Again9.6 /10
Likelihood to Recommend9.7 /10
Product Selection9.1 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.2 /10
Product Met Expectations9.4 /10
On-Time Delivery9.8 /10
Satisfaction with Customer Support9.5 /10
Overall Satisfaction:
 

9.7out of 10


Would Shop Here Again:

 

9.6out of 10


Likelihood To Recommend:

 

9.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

82%85%

Neutral

15%15%

Negative

3%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.9 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.7 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.0 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

9.0 out of 10

Recent Reviews for Boatersland Marine

Showing 1 - 20 of 256

Missinginaction

Post-Delivery Feedback

Jan 05, 2025

Competitive pricing, very fast shipping, excellent customer service. I had an issue with an order missing a part and called for a resolution. Boatersland customer service called me back early the next business day. We resolved the issue and I had the missing item within 48 hours. I spend quite a bit on my boat. I notice that over the years Boatersland gets more and more of my business, especially the big orders like electronics. It's comforting to know that there are firms like Boatersland out there.

Don

Site Experience Feedback

Jan 02, 2025

None at this time

Steve

Site Experience Feedback

Dec 20, 2024

This site showed up when I searched for the product I needed and had the lowest price. The site was clear and ordering was very straightforward.


Post-Delivery Feedback

Dec 28, 2024

My 24-year old boat had a Guest 6-amp charger for the generator battery. It failed, and I wanted an exact replacement (to the extent practicable), since Guest (Marinco) chargers are high quality. Boatersland had the modern version of this charger at the best price, based on my internet search. The product showed up as promised and is working great.

Jim

Site Experience Feedback

Dec 28, 2024

Boatersland was the only site that offered a discount on the product I was shopping for and the site was a breeze to use.

cboats

Site Experience Feedback

Dec 27, 2024

fair

Captain Balony

Site Experience Feedback

Dec 26, 2024

Just ordered the unit and hope it arrives safe and sound

John

Site Experience Feedback

Dec 26, 2024

Good, I had put an item in the box to purchase when it was on sale and when I went back in to order it it was not there. I contacted Sue by phone and she was very helpful

nah

Site Experience Feedback

Dec 26, 2024

website was easy to use, sales department called me back to answer my questions and concerns Was a great interaction

BigBob

Site Experience Feedback

Dec 23, 2024

Good service

Crappie man

Site Experience Feedback

Dec 18, 2024

I was supposed to get a 10 % discount but i did not get. Little upset!

Online Shopper

Site Experience Feedback

Dec 18, 2024

try and find a toilet seat hinge for raritan lids will give you an answer

Brett

Site Experience Feedback

Dec 08, 2024

Very simple to navigate

Janice

Site Experience Feedback

Dec 05, 2024

Nice and easy process.

Frungie

Site Experience Feedback

Nov 17, 2024

ease and speed of transaction


Post-Delivery Feedback

Nov 27, 2024

Purchased bottom paint at a very competitive price. The online order went smoothly, and the product was delivered in a timely manner.

Captain Dave

Site Experience Feedback

Nov 26, 2024

Part was clearly marked and easy to find. I have my fingers crossed on next day delivery.

JimmyH

Site Experience Feedback

Nov 25, 2024

All good!

Online Shopper

Site Experience Feedback

Nov 21, 2024

very good

dan

Site Experience Feedback

Nov 11, 2024

Liked the product combination offered

sbb2112

Site Experience Feedback

Nov 01, 2024

add option to sort search results by price

Mike

Site Experience Feedback

Oct 26, 2024

Was an easy experience


Post-Delivery Feedback

Nov 07, 2024

had product in stock at good price