Black Forest Decor Customer Reviews
Black Forest Decor holds a 9.3/10 overall rating and 1,458 verified post-delivery reviews on Bizrate.
Black Forest Decor Rating
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6 years
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 86% | 86% |
 Neutral | 7% | 6% |
 Negative | 7% | 8% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
6 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 88% | 88% |
Neutral | 10% | 9% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for Black Forest Decor
Showing 1 - 50 of 4,975
Online Shopper
Post-Delivery FeedbackNov 8, 2026
The clock I purchased does not keep time. Unfortunately I burned the box, thinking it was ok. It worked for a while, but within 24 hrs the hour hand stopped moving. Also I note that the front of clock is darker than it appeared online and the black hands make it very hard to read.
- Overall Rating: 2
- Would Shop Here Again: 2
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackNov 8, 2026
I never have to worry if I’m getting what I ordered from the online store. Everything is always as it appears. Thank you
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: 9
Sandy
Site Experience FeedbackNov 8, 2026
The items that I purchased look very nice. I am hoping to be satisfied when I receive them. I did put in the code to receive free shipping but I was not credited for the free shipping so I am unhappy about that.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Lyn
Post-Delivery FeedbackNov 8, 2026
i like the Black Bear Decor style. The vanity lightbfixture i purchased is what i was seeking to purchase for my bathroom uograde. Big box stores dont offer a good selection of stylish lighting like the one i purchased. My new vanity light arrived sooner than predicted and was placed on my front porch where I wanted it left fir me. My only suggestion fir improvement would be better tracking system for products out for delivery.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Lovely addition to my windows!
Post-Delivery FeedbackNov 8, 2026
I was looking for some valances which would highlight my windows on an enclosed sun type room. I decided to try these valances even though I thought they may be too long. They worked out perfectly and the quality just blew me away. I am very pleased.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Griz
Post-Delivery FeedbackNov 8, 2026
We bought three items from Black Forest Decor this time. One is a gift for Christmas for my brother and he will love it! The other two were towel holders for the bathroom at our cabin in Georgia. We were there last week and I hung them up and put them to use. I would definitely recommend Black Forest to any of my friends looking for this type of decor.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Babs
Site Experience FeedbackNov 8, 2026
Good experience and easy to navigate
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Diane
Site Experience FeedbackNov 7, 2026
I had no problems,Affirm just made sure it was me an I appreciate that.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jonny B da Truth Bringer
Site Experience FeedbackNov 7, 2026
quick and easy, very thankful stock numbers were easily searchable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Katie Mae
Site Experience FeedbackNov 7, 2026
Great options and experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cindy
Post-Delivery FeedbackNov 7, 2026
High Quality merchandise
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Leah
Site Experience FeedbackNov 7, 2026
The process of finding the item I wanted was very easy. The image was clear and the item description was thorough.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 7, 2026
i didnt receive when to expect my order
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Nan
Site Experience FeedbackNov 6, 2026
Quick & easy ordering from website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Satisfied
Site Experience FeedbackNov 6, 2026
it wad quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
My Beautiful Bears
Post-Delivery FeedbackNov 6, 2026
I love all my beautiful bears! My order arrives quickly and is packed so that everything is safe. I always recommend Black Forest Decor.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Tree finder
Site Experience FeedbackNov 6, 2026
No problems. Cool products
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Sally
Site Experience FeedbackNov 6, 2026
All was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ginny
Site Experience FeedbackNov 5, 2026
I love the Black Forest decor items. They will fit in my new log cabin beautifully!
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackNov 5, 2026
NICE PRODUCTS & FAST SHIPPING
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Bob
Site Experience FeedbackNov 5, 2026
This is easy for 25 yrs Ive purchased items from Black forest decor, From whole Living room sets including 2 couches and chairs etc to lamps and clocks, and i have never been disappointed, Bob Gettling
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 5, 2026
Couldn’t use payment I wanted to use
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Kathi
Site Experience FeedbackNov 5, 2026
It was great. We have been looking at this item along time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wilderness Momma
Post-Delivery FeedbackNov 5, 2026
I am the interior designer for Bigfoot outfitters resort. I love purchasing products from Black Forest decor because they are unique and blend perfectly with our rustic theme. I have purchased many products from them in the past six or seven years and will continue to do so.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Carol ann
Post-Delivery FeedbackNov 5, 2026
I just love the quality of your products. The product is shipped first class no complaint’s
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackNov 5, 2026
Haven't told anyone
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
CINDY
Post-Delivery FeedbackNov 5, 2026
THEY DO A GREAT JOB WITH EVERYTHING,
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackNov 4, 2026
Awesome product!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Miss Bailey
Post-Delivery FeedbackNov 4, 2026
I ordered online & next day and email came asking me to continue sending purchase? I texted & asked if order had been received & they got right back to me that it had been, so therefore I knew we had connected & didnt have to reorder! Took a couple weeks to arrive....
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10
Irmie
Site Experience FeedbackNov 4, 2026
This is my first experience however I have a lot of your products as gifts from my niece Charlene Wise. I'm in BEAR COUNTRU:) I'm making a gift with this order for a housewarming gift. You have some cute items in your catalogue
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Catmommy
Post-Delivery FeedbackNov 4, 2026
The product was sized differently than advertised. It was shown as 2x3, but the length was a meter rather than three feet. Fortunately I was able to still use it by placing it in a different room than originally intended; otherwise I would have returned it. It was good quality. Not perfect in terms of the picture quality on it, but sturdy and strong.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
SGT Wilson USMC
Post-Delivery FeedbackNov 4, 2026
Expensive but high quality.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Wildlife lover
Site Experience FeedbackNov 4, 2026
very good user friendly website
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Spence
Post-Delivery FeedbackNov 4, 2026
Love the wool rug that I ordered. Will definitely be back for more!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Dog whisperer
Site Experience FeedbackNov 3, 2026
I love the unique products that you have on your site, it is definitely my style.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dar
Site Experience FeedbackNov 3, 2026
I love shopping Black Bear Decor. I have purchased quite a few items as Christmas gifts., and family has always loved them. Thank you!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Miles G
Site Experience FeedbackNov 3, 2026
I felt the process was easy and simple.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Jillyk
Post-Delivery FeedbackNov 3, 2026
love my new bedspread -! moose and bears!!'
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Vicki
Post-Delivery FeedbackNov 3, 2026
ordering from this company is a great thing. Everything they sell is well made and realistic looking
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Glenn
Site Experience FeedbackNov 3, 2026
Always excellent interesting products that fit in well into my rustic lodge decor.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pj
Site Experience FeedbackNov 2, 2026
My sister has this bed spread and I always liked it.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Diddy
Site Experience FeedbackNov 2, 2026
I love the way it all went.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
foxatsugarloaf
Site Experience FeedbackNov 2, 2026
I like the quilted bedding. I try to change my bedroom every week. So I like some of the themes. Some are to many animals or too much lake theme. I noticed I was looking for neutral today and found some.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 2, 2026
I would tell the friend you have to pay to return the items and it's not worth it. Very expense to return.
- Overall Rating: 5
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 5
- Customer Support: 1
Paulie
Site Experience FeedbackNov 2, 2026
Very easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ellie may
Site Experience FeedbackNov 2, 2026
Well made product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
sam
Post-Delivery FeedbackNov 2, 2026
love it, the best
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Happy camper
Post-Delivery FeedbackNov 2, 2026
I placed my order online and about an hour later I wanted to make a change to the order. I called customer service and was informed to cancel my order and reorder my new choices. I was refunded quickly and my reorder was here in no time. The customer service was friendly and efficient! I absolutely love the Spirit woman metal decor that I ordered. They are a perfect addition to my cabin decor!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Frog
Site Experience FeedbackNov 1, 2026
Love all your products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sandi
Site Experience FeedbackNov 1, 2026
Love everything I have ever got from Black Forest Decor
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10