Black Forest Decor Customer Reviews
Black Forest Decor holds a 9.3/10 overall rating and 1,458 verified post-delivery reviews on Bizrate.
Black Forest Decor Rating
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6 years
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 87% | 86% |
 Neutral | 6% | 7% |
 Negative | 7% | 8% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
6 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 88% | 90% |
Neutral | 10% | 8% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for Black Forest Decor
Showing 1 - 50 of 4,902
Online Shopper
Post-Delivery FeedbackNov 13, 2026
The product was beautiful in the catelog and exactly what I wanted. My only disappointment is that, while it looks like stained glass, up close it is stamped glass on one piece of glass and not glass pieces like traditional stained glass.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
MelM
Site Experience FeedbackNov 13, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 13, 2026
All items were exactly what I wanted and they were very good quality.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackNov 13, 2026
It was good and useful information.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Lane
Site Experience FeedbackNov 13, 2026
Item was exactly what I was looking for and web page was very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Cha Darling.
Site Experience FeedbackNov 13, 2026
ilove all the presentations on your products, everything is very beautifully done. also all your products are top -notch .I also and allways look for rustic decor thank you cjm
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DMac
Post-Delivery FeedbackNov 13, 2026
Item arrived fine. However, the hands on the clock needed work. The min hand was so loose it would simply flop to the bottom and not function. I had to glue the hand to the shaft to get it to work. Poor quality, if this is indicative of the quality this company sells, not interested in buying any other items.
- Overall Rating: 3
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 6
- Customer Support: 2
Jack
Site Experience FeedbackNov 13, 2026
great web site
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Ax man
Post-Delivery FeedbackNov 12, 2026
My purchase is a christmas 🎄 gift.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Zepp1966
Post-Delivery FeedbackNov 12, 2026
Very pleased with my order, but the packaging was terrible on such an expensive product, only wrapped in a thin piece of bubble wrap and the box seemed to small and was coming apart. Thankfuly it was not damaged.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackNov 12, 2026
.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Jimbo
Post-Delivery FeedbackNov 12, 2026
we were very pleased with our puchase of the soaring Eagle wall decoration. it looked just as described. it appears to be good quality, precision cuts and corners, the stain, paint job and overall finish is very good. we are very pleased with this product snd our overall experiencec.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Satisfied Customer
Post-Delivery FeedbackNov 12, 2026
Product arrived on time and in good condition. The quality is good and they look great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Benelli Slim
Site Experience FeedbackNov 11, 2026
the only negative feature was after clicking on an item and looking at it, once i went back to continue shopping, the website takes you all the way back to the start of the page VERY ANNOYING!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
None
Site Experience FeedbackNov 11, 2026
Easy to order, like the rustic subjects.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Olds1956
Post-Delivery FeedbackNov 11, 2026
love the variety of Adirondack products from rugs to wall saitches
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackNov 11, 2026
I absolutely love Black Forest Decor. I have been ordering for several years. I am waiting for a back order, which you told me the date to expect delivery.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Patty
Post-Delivery FeedbackNov 11, 2026
I rec'd my order but have a question. I put the towel bar inside my cabinet door but it won't shut. Is there something I can do to adjust that? Thank you. I love your products. Please advise. Patty Bruce
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
ChristiK
Post-Delivery FeedbackNov 10, 2026
The comforter appears green in photos but is completely brown.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Christine
Site Experience FeedbackNov 10, 2026
Website very easy to navigate, great pricing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Two Dog Boat Pillow
Post-Delivery FeedbackNov 10, 2026
Very cute pillow with dog / outdoor theme. Nice quality. Adds a fun vibe to the room.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Kimal1226
Site Experience FeedbackNov 10, 2026
No problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Lee
Site Experience FeedbackNov 10, 2026
Have been shopping with Black Forest for many years.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bear cabin
Site Experience FeedbackNov 10, 2026
website easy to work with and move around in shipping was reasonable but ofers over $100 would have rather seen free shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bucky
Site Experience FeedbackNov 9, 2026
Easy to navigate. Items were listed under various headings which was helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CF333
Site Experience FeedbackNov 9, 2026
I've ordered from you for 5 years and still love them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sunshine
Site Experience FeedbackNov 9, 2026
good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Rach
Post-Delivery FeedbackNov 9, 2026
I love the products, they are good quality and its easy to order online. My order arrived in good time and the tracking information was helpful. My order actually arrived earlier than expected. I would defintely order from this website again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Charlie
Post-Delivery FeedbackNov 9, 2026
The barrel color was perfect and matches the coal stove!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackNov 9, 2026
Great as long as is all come in one piece
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Frog
Post-Delivery FeedbackNov 9, 2026
GIFTS FOR FRIENDS
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackNov 8, 2026
The clock I purchased does not keep time. Unfortunately I burned the box, thinking it was ok. It worked for a while, but within 24 hrs the hour hand stopped moving. Also I note that the front of clock is darker than it appeared online and the black hands make it very hard to read.
- Overall Rating: 2
- Would Shop Here Again: 2
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackNov 8, 2026
I never have to worry if I’m getting what I ordered from the online store. Everything is always as it appears. Thank you
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: 9
Sandy
Site Experience FeedbackNov 8, 2026
The items that I purchased look very nice. I am hoping to be satisfied when I receive them. I did put in the code to receive free shipping but I was not credited for the free shipping so I am unhappy about that.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Lyn
Post-Delivery FeedbackNov 8, 2026
i like the Black Bear Decor style. The vanity lightbfixture i purchased is what i was seeking to purchase for my bathroom uograde. Big box stores dont offer a good selection of stylish lighting like the one i purchased. My new vanity light arrived sooner than predicted and was placed on my front porch where I wanted it left fir me. My only suggestion fir improvement would be better tracking system for products out for delivery.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Lovely addition to my windows!
Post-Delivery FeedbackNov 8, 2026
I was looking for some valances which would highlight my windows on an enclosed sun type room. I decided to try these valances even though I thought they may be too long. They worked out perfectly and the quality just blew me away. I am very pleased.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Griz
Post-Delivery FeedbackNov 8, 2026
We bought three items from Black Forest Decor this time. One is a gift for Christmas for my brother and he will love it! The other two were towel holders for the bathroom at our cabin in Georgia. We were there last week and I hung them up and put them to use. I would definitely recommend Black Forest to any of my friends looking for this type of decor.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Babs
Site Experience FeedbackNov 8, 2026
Good experience and easy to navigate
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Diane
Site Experience FeedbackNov 7, 2026
I had no problems,Affirm just made sure it was me an I appreciate that.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jonny B da Truth Bringer
Site Experience FeedbackNov 7, 2026
quick and easy, very thankful stock numbers were easily searchable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Katie Mae
Site Experience FeedbackNov 7, 2026
Great options and experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cindy
Post-Delivery FeedbackNov 7, 2026
High Quality merchandise
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Leah
Site Experience FeedbackNov 7, 2026
The process of finding the item I wanted was very easy. The image was clear and the item description was thorough.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 7, 2026
i didnt receive when to expect my order
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Nan
Site Experience FeedbackNov 6, 2026
Quick & easy ordering from website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Satisfied
Site Experience FeedbackNov 6, 2026
it wad quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
My Beautiful Bears
Post-Delivery FeedbackNov 6, 2026
I love all my beautiful bears! My order arrives quickly and is packed so that everything is safe. I always recommend Black Forest Decor.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Tree finder
Site Experience FeedbackNov 6, 2026
No problems. Cool products
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Sally
Site Experience FeedbackNov 6, 2026
All was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ginny
Site Experience FeedbackNov 5, 2026
I love the Black Forest decor items. They will fit in my new log cabin beautifully!
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9