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Black Forest Decor Customer Reviews

Black Forest Decor holds a 9.3/10 overall rating and 1,462 verified post-delivery reviews on Bizrate.

Black Forest Decor logo
Certified
Most Current Certification:
Nov 15, 2026
Black Forest Decor offers woodland and rustic decor.

Black Forest Decor Rating

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Circle of Excellence - Black Forest Decor

2025 Winner Platinum Circle of Excellence

6 years

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Post-Delivery Feedback - 1,462 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.2out of 10

Likelihood To Recommend:

9.3out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

87%86%
Neutral rating icon

Neutral

6%7%
Negative rating icon

Negative

7%7%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

6 out of 10

Site Experience Feedback - 3,435 Reviews

Overall Satisfaction:

9.5out of 10

Would Shop Here Again:

9.6out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

88%90%
Neutral rating icon

Neutral

10%8%
Negative rating icon

Negative

2%2%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.5 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

Recent Reviews for Black Forest Decor

Showing 1 - 50 of 4,897

  • Cyd

    Site Experience Feedback

    Nov 14, 2026

    Always love your products

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Danielle

    Post-Delivery Feedback

    Nov 14, 2026

    I ordered the medal eagle and I got it delivered in a few days, when I opened up the box I was very impressed it looks great, I hung it on the wall by my fireplace and it looks great, I have been getting compliments on my eagle. I will definitely order again, and I highly recommend your products.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 14, 2026

    didnt find table on website at first

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mountain man

    Site Experience Feedback

    Nov 14, 2026

    Everything I’ve received in my purchases came in excellent condition. Quick delivery very satisfied.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Sally

    Site Experience Feedback

    Nov 14, 2026

    Only frustration was when I was viewing multiple items, the site did not take me back to where I last was, so I wasted time re-scrolling thru items

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Babs

    Post-Delivery Feedback

    Nov 14, 2026

    have irdered previously but moevthan 6 months ago. Love the merchandise! i love bears so this company is a perfect fit for me! The quality is very nice, the detail is very good. i love all of it. i also give as gifts.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Bill

    Post-Delivery Feedback

    Nov 14, 2026

    i recomend BlaxkForest highly, just be careful with limited product descriptions and specifications Example; wattage of bulbs for lighting accutate, but no metion in most cases the bulb type or option (such as flickering).

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • Toby

    Site Experience Feedback

    Nov 14, 2026

    I have never bought something from you that I have not adored!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • In the Woods

    Site Experience Feedback

    Nov 14, 2026

    I've made many purchases from this company over the years. Always good quality and ships timely.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Nov 14, 2026

    i felt that the quality was made a little cheaper than expected also very disappointed in the return policy of spending 30.00 to return items or ship it bavk yourself This is enough yo make mr seriously consider no more purchases

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 14, 2026

    great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Nov 14, 2026

    Identify the quilt bedding as light or heavy. I would have paid more for a heavier quilt and got what I wanted exactly.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • FAR

    Post-Delivery Feedback

    Nov 14, 2026

    Great and adorable product and will order more in the future. Great description of items!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Nov 13, 2026

    The product was beautiful in the catelog and exactly what I wanted. My only disappointment is that, while it looks like stained glass, up close it is stamped glass on one piece of glass and not glass pieces like traditional stained glass.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • MelM

    Site Experience Feedback

    Nov 13, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Nov 13, 2026

    All items were exactly what I wanted and they were very good quality.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 13, 2026

    It was good and useful information.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Lane

    Site Experience Feedback

    Nov 13, 2026

    Item was exactly what I was looking for and web page was very easy to navigate

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Cha Darling.

    Site Experience Feedback

    Nov 13, 2026

    ilove all the presentations on your products, everything is very beautifully done. also all your products are top -notch .I also and allways look for rustic decor thank you cjm

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • DMac

    Post-Delivery Feedback

    Nov 13, 2026

    Item arrived fine. However, the hands on the clock needed work. The min hand was so loose it would simply flop to the bottom and not function. I had to glue the hand to the shaft to get it to work. Poor quality, if this is indicative of the quality this company sells, not interested in buying any other items.

    • Overall Rating: 3
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 6
    • Customer Support: 2
    Full ratings for this review »
  • Jack

    Site Experience Feedback

    Nov 13, 2026

    great web site

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ax man

    Post-Delivery Feedback

    Nov 12, 2026

    My purchase is a christmas 🎄 gift.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Zepp1966

    Post-Delivery Feedback

    Nov 12, 2026

    Very pleased with my order, but the packaging was terrible on such an expensive product, only wrapped in a thin piece of bubble wrap and the box seemed to small and was coming apart. Thankfuly it was not damaged.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Nov 12, 2026

    .

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Jimbo

    Post-Delivery Feedback

    Nov 12, 2026

    we were very pleased with our puchase of the soaring Eagle wall decoration. it looked just as described. it appears to be good quality, precision cuts and corners, the stain, paint job and overall finish is very good. we are very pleased with this product snd our overall experiencec.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Satisfied Customer

    Post-Delivery Feedback

    Nov 12, 2026

    Product arrived on time and in good condition. The quality is good and they look great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Benelli Slim

    Site Experience Feedback

    Nov 11, 2026

    the only negative feature was after clicking on an item and looking at it, once i went back to continue shopping, the website takes you all the way back to the start of the page VERY ANNOYING!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • None

    Site Experience Feedback

    Nov 11, 2026

    Easy to order, like the rustic subjects.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Olds1956

    Post-Delivery Feedback

    Nov 11, 2026

    love the variety of Adirondack products from rugs to wall saitches

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Nov 11, 2026

    I absolutely love Black Forest Decor. I have been ordering for several years. I am waiting for a back order, which you told me the date to expect delivery.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Patty

    Post-Delivery Feedback

    Nov 11, 2026

    I rec'd my order but have a question. I put the towel bar inside my cabinet door but it won't shut. Is there something I can do to adjust that? Thank you. I love your products. Please advise. Patty Bruce

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • ChristiK

    Post-Delivery Feedback

    Nov 10, 2026

    The comforter appears green in photos but is completely brown.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Christine

    Site Experience Feedback

    Nov 10, 2026

    Website very easy to navigate, great pricing

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Two Dog Boat Pillow

    Post-Delivery Feedback

    Nov 10, 2026

    Very cute pillow with dog / outdoor theme. Nice quality. Adds a fun vibe to the room.

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Kimal1226

    Site Experience Feedback

    Nov 10, 2026

    No problems

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Lee

    Site Experience Feedback

    Nov 10, 2026

    Have been shopping with Black Forest for many years.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bear cabin

    Site Experience Feedback

    Nov 10, 2026

    website easy to work with and move around in shipping was reasonable but ofers over $100 would have rather seen free shipping

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bucky

    Site Experience Feedback

    Nov 9, 2026

    Easy to navigate. Items were listed under various headings which was helpful.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • CF333

    Site Experience Feedback

    Nov 9, 2026

    I've ordered from you for 5 years and still love them.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sunshine

    Site Experience Feedback

    Nov 9, 2026

    good

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Rach

    Post-Delivery Feedback

    Nov 9, 2026

    I love the products, they are good quality and its easy to order online. My order arrived in good time and the tracking information was helpful. My order actually arrived earlier than expected. I would defintely order from this website again.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Charlie

    Post-Delivery Feedback

    Nov 9, 2026

    The barrel color was perfect and matches the coal stove!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 9, 2026

    Great as long as is all come in one piece

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Frog

    Post-Delivery Feedback

    Nov 9, 2026

    GIFTS FOR FRIENDS

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Nov 8, 2026

    The clock I purchased does not keep time. Unfortunately I burned the box, thinking it was ok. It worked for a while, but within 24 hrs the hour hand stopped moving. Also I note that the front of clock is darker than it appeared online and the black hands make it very hard to read.

    • Overall Rating: 2
    • Would Shop Here Again: 2
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Nov 8, 2026

    I never have to worry if I’m getting what I ordered from the online store. Everything is always as it appears. Thank you

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: 9
    Full ratings for this review »
  • Sandy

    Site Experience Feedback

    Nov 8, 2026

    The items that I purchased look very nice. I am hoping to be satisfied when I receive them. I did put in the code to receive free shipping but I was not credited for the free shipping so I am unhappy about that.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Lyn

    Post-Delivery Feedback

    Nov 8, 2026

    i like the Black Bear Decor style. The vanity lightbfixture i purchased is what i was seeking to purchase for my bathroom uograde. Big box stores dont offer a good selection of stylish lighting like the one i purchased. My new vanity light arrived sooner than predicted and was placed on my front porch where I wanted it left fir me. My only suggestion fir improvement would be better tracking system for products out for delivery.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Lovely addition to my windows!

    Post-Delivery Feedback

    Nov 8, 2026

    I was looking for some valances which would highlight my windows on an enclosed sun type room. I decided to try these valances even though I thought they may be too long. They worked out perfectly and the quality just blew me away. I am very pleased.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Griz

    Post-Delivery Feedback

    Nov 8, 2026

    We bought three items from Black Forest Decor this time. One is a gift for Christmas for my brother and he will love it! The other two were towel holders for the bathroom at our cabin in Georgia. We were there last week and I hung them up and put them to use. I would definitely recommend Black Forest to any of my friends looking for this type of decor.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
Black Forest Decor Customer Reviews | Verified Customer Reviews at Bizrate Surveys