BikeShopWarehouse Customer Reviews

THE bike buyer

Jul 13, 2026

Website works as it should. Looks a little outdated though, nothing wrong with it at all. Good selection, didn’t spend too much time analyzing the website or the experience, just here to buy a bike.

Claire

Jul 11, 2026

I needed a bike to commute to work that I could easily carry up and down multiple flights of stairs. I had previously purchased this same model about 6 yrs ago and wanted it again. I wish they had the matte finish available but color was pretty low on my priorities. The site I purchased the first bike from had raised the price to $299 and Bikeshopwarehouse.com had the same model for $20 less so I went with that. The bike was delivered with care to my workplace and I assembled it in about 30 min. My coworkers liked my bike, I told them where I got it and how easy it was and the discount prices that are cheaper than even Amazon and other big retailers for way better quality bikes, and went online to see if they could get something they liked there too.

Ride

Jul 6, 2026

Customer service at the time of purchase was fine, Fed Ex is terrible, they give you a delivery date and never show. I spent the day waiting for the delivery and FedEx claimed that I was not home to sign for the order. When they did show up few days later, the driver said the system is so messed up and there is no one to contact.

CA

Jul 3, 2026

Great, super easy. Been looking for this bike on bikesdirect.com but they raised the price an extra $20 when I decided to buy it so I went searching elsewhere and you had it. Thanks!

Online Shopper

Jun 26, 2026

Very clear, easy to use.

Slick

Jun 25, 2026

Very good experience. It is the second bicycle I have purchased from this company and I will use them again in the future.

Rado

Jun 22, 2026

Dave was fantastic! He is very knowledgeable, highly respectful, and dedicated to customer satisfaction. His professional attitude made me order from your website.

Jack J

Jun 17, 2026

My experience with Bike Shop Warehouse a person has the opportunity to talk with someone which is knowledgeable concerning Bike purchased not just by Chatting Service on Display page or by e-mail

Pizza Tony

Jun 10, 2026

Spoke with David from the chat and they were able to help me find the perfect bike!

Jack J

Jun 5, 2026

The WebSite is Great but even Greater when a person can actually talk to someone with inquires

Sam

May 23, 2026

good

Mary Ellen

May 14, 2026

I chatted with Doug online. He was patient with my questions and asked his own. He then suggested a bike. I received the bike faster than I had anticipated. I think it was like three to four days. And it is perfect!!! My neighbor put it together for me and my only complaint is I may have to wait until the weekend to ride it again!!!!

Wheels n tires

May 12, 2026

The website was easy to use and had a wide variety of bikes to choose from.

B-Man

May 12, 2026

Easy Ordering process. I called with questions and they answered immediately.

Mary Ellen

May 4, 2026

David in the chat was incredibly helpful and it was refreshing to get assistance from a human being. In fact, I'm not sure I would have found what I wanted had he not helped me make a decision on a bike that would best fit my needs and budget.

Brake Screw for Hyd, Brakes

Apr 30, 2026

The only retailer that had the part I needed.

Jared

Apr 24, 2026

It’s a good simple site & good products

naft

Apr 23, 2026

just amazing experience

Tony

Apr 21, 2026

This is my second purchase from Bike Shop Warehouse. The last purchase was approximately 8 years ago and the bike I purchased I have ride 5 out of 7 days every week and I have accumulated over 22,000 miles. So I thought it was time upgrade. The two conversations I had with the company personnel were good and I have had a good relationship with the company. I find the products and people to be of high quality and a great value.

aoban

Apr 16, 2026

Very competitive pricing. Some specs aren’t fully listed, so you’ll need to do a bit of your own research. Ordering and checkout were smooth and pleasant. Only downside is my bike got stolen today (also purchased here), which is frustrating—but that’s not on the store. Overall, a good buying experience.

Daddy Vol

Apr 13, 2026

Great experience speaking with David. He answered all my questions and gave valued advice.

Great prices!

Apr 11, 2026

Great site, fantastic prices!

Terry

Mar 17, 2026

Talking to someone was very helpful

JFD

Feb 12, 2026

I compared bikes with a couple of different websites, but what sold me on BikeShopWarehouse was an online chat with a real person who helped me decide on size and components. Chatting with someone real made the difference.

Josh

Feb 7, 2026

The overall experience was good. I got good value for my money, there is lots of selection and it is a good jumping off point for more elite gear. You won't find the ultra high end names, but you also won't pay the ultra high end price.

Run About Boy

Feb 4, 2026

OK

Whips

Jan 29, 2026

Check out was quick and easy

joe1946

Jan 29, 2026

great

Frank L

Jan 27, 2026

BSW is the place to go if you’re in the market to upgrade your road bike but not break the bank. They have a broad range of options from frames to group sets and you cannot beat the prices. I’ve purchased 4 road bikes from them and each one has exceeded expectations!

Jeremy

Jan 20, 2026

The bike was not a 29 inch but it will work.

James Gil

Jan 9, 2026

Bicycle weight restrictions should be easy to find. I ended up having to Google the bike I purchased just to make sure it would hold up since I'm a big guy.

Amanda

Jan 5, 2026

David got back to me via email first thing Monday. He was extremely helpful and didn’t cut me short or act irritated. We continued back and forth on the email thread. David was informative and offered other options. He was extremely pleasant! I am so thankful! I did not get the exact bike color I was hoping for, but the color i picked from availability will do just fine.

Nic

Dec 24, 2025

Awesome

Jay

Dec 23, 2025

I got tired of looking for a decent bicycle on Facebook Marketplace. This was much less painful and relatively easy

Mark

Dec 10, 2025

It was geat

Leeroy

Dec 9, 2025

I will know when I receive my goods.

KFK

Dec 8, 2025

I never saw an actual picture or visual image of what I purchased once I selected the size and color. That was my main complaint.

Tailngun

Nov 19, 2025

Not a big fan of PayPal but if it used the credit I have with them awesome

CH

Nov 18, 2025

I love the variety and the prices found on the website and I did check the BBB. I was frustrated after I put an item in the cart and then went to look at a few other things and could not find where to click to get back to my cart so I just started my search over again to re put it in the cart to get to it to make my purchase.

Sam

Nov 3, 2025

Great!

Erika

Oct 26, 2025

Very fast and simple, glad you had the option for paypal

Jdub

Oct 22, 2025

Great

Joe

Oct 16, 2025

Site was OK, but payment was a real hassle if you don't use PayPal. almost lost a customer over that.

Dee

Oct 12, 2025

Seems ok so far. Will add another review upon completion of shipment and item.

Jt

Sep 27, 2025

Right bike for the price

Sparky MD

Sep 4, 2025

good and Bad

Jtb

Sep 3, 2025

Awesome fast had what I wanted free shipping great service great bikes for price

Jnortham

Aug 31, 2025

IT was so easy to order and find what I wanted.

Online Shopper

Aug 18, 2025

Good products and prices, but the user experience could be improved. I work with software engineering, and your website User Experience could easily be improved a lot. I would upgrade the website search engine, listing, and product management to make the experience much more fluid and human-centric to the end user. If you want some tips or advice, just reach out to me. I also provide this service if you need some improvements.

Groucho

Aug 12, 2025

A lot of good info about the bikes once i figured out how to find it. I couldn't find any way to show two bikes to compare side by side. I was debating between Gravity ltd 27 and Trail 27. Customer service emailed me promptly with the differences between the two