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Bedwetting Store Reviews - 319 Reviews - 8.8/10

Jan 8, 2025
The Bedwetting Store is America's one-stop shop for bedwetting items and waterproof bedding. They have helped tens of thousands of children - and adults - since starting in 2000. They help to serve millions of families who seek information and practical solutions to help children stop wetting.

Bedwetting Store Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.6 /10
Likelihood to Recommend8.6 /10
Product Selection8.9 /10
Ease of Finding8.9 /10
Checkout Satisfaction9.2 /10
Product Met Expectations8.4 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.6out of 10


Likelihood To Recommend:

 

8.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

68%73%

Neutral

23%22%

Negative

9%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.9 out of 10

Design of Site

Satisfaction with the look and design of the site

8.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.9 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.8 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.6 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Bedwetting Store

Showing 1 - 20 of 319

Marnie

Site Experience Feedback

Jan 05, 2025

Clear product description; easy navigation & ckeckout

GN

Site Experience Feedback

Jan 05, 2025

Reviews were very helpful. I am optimistic that we will be able to solve our son's bedwetting problem.

Online Shopper

Site Experience Feedback

Jan 03, 2025

Looking forward to trying it out1

J'Crispy

Site Experience Feedback

Jan 02, 2025

Good info, glad videos showed how to use the product.

D

Site Experience Feedback

Dec 10, 2024

sfD


Post-Delivery Feedback

Jan 02, 2025

From my recent purchase, I highly recommend to use the Bedwetting store! I ordered 3 packages of Tranquility ATN All-Through-the-Night Disposable Briefs and the quality is amazing, the product is thick like described and lasts all night for my loved one!

Rob

Site Experience Feedback

Dec 17, 2024

It would have been helpful if size of product information had included reference to size of bed (i.e., twin, queen, etc) as well as dimensions of product. It also would have helpful if the limited time use of the waterproofing was more clear (i.e., the product will remain waterproof for roughly 2 years or X number of washings).


Post-Delivery Feedback

Jan 01, 2025

Good product that could be made better by increasing its useful life through further washings.

Renee

Post-Delivery Feedback

Dec 31, 2024

I used an older version years ago, which I liked better, and it kept the bed dry. Now, you have to buy additional items—too much and costly. My child does not like the small piece that attaches to the underwear; she says it hurts when she sleeps sideways. But overall, it works well.

Beyond appreciative mother

Site Experience Feedback

Dec 28, 2024

the rodgers bedwetting device is the only thing that has worked for my 14 year old. i have tried numerous devices. the only reason i am buying another one is i left part of it in mexico

Janie

Site Experience Feedback

Dec 15, 2024

Website has everything you need to train for enuresis.

Sjw

Site Experience Feedback

Dec 27, 2024

I thought there was too much information spread out over each page and it made it difficult to know what I was buying.

Supporting for Sotos/ASD

Site Experience Feedback

Dec 27, 2024

I was referred by my son’s urologist and really hoping that he will finally be dry at night and naps after this training. It is very important to his ability to travel with the family in longer vacations and in other countries. It will also help his confidence and ability to have intimate relationships in the future and key to independent adult lifestyles.

Vic s

Site Experience Feedback

Dec 26, 2024

Very good

Nancy

Site Experience Feedback

Dec 22, 2024

It was quick and easy to find what I was looking for. I was shopping for an extra boxer, and the site seemed to show me products based on my last purchase, so the boxer was the first thing I saw when I logged on to the site. The free shipping was an added bonus!

Online Shopper

Site Experience Feedback

Dec 20, 2024

Hard to find products using the Google search engine

Joanne Heer

Post-Delivery Feedback

Dec 19, 2024

we have ordered many heavy duty mattress protector and love your products and definitely would recommend

Online Shopper

Site Experience Feedback

Dec 19, 2024

Great

Anne

Site Experience Feedback

Dec 19, 2024

I am very pleased with all of my experiences with the bed wetting store. Very happy to have found it!

Jayhawk Lady

Site Experience Feedback

Dec 18, 2024

OK

Angela

Site Experience Feedback

Dec 18, 2024

great website, fast delivery

Online Shopper

Site Experience Feedback

Dec 17, 2024

The shipping cost is outrageous and comes as a surprise at the end of the purchase.