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BeautyBox Direct Reviews - 11 Reviews - /10

BeautyBox Direct is committed to providing an unparalleled shopping experience to customers. They offer a full range of cosmetics, hair and skin care products. Based in Brooklyn N.Y., they have been dealing with beauty care products successfully since 2005. They pride ourselves in selling first quality, luxury brand products.

BeautyBox Direct Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for BeautyBox Direct

Showing 1 - 11 of 11

GE

Site Experience Feedback

Dec 12, 2024

Hard to find product - readily available with your store.

alkash1958

Site Experience Feedback

Nov 08, 2024

good

Mike

Site Experience Feedback

Jul 19, 2024

I like it

SimplySassy

Site Experience Feedback

Jul 15, 2024

Love that I can find exactly what I am looking for and that it is fast and easy to place my order.

Eddie

Post-Delivery Feedback

Jul 04, 2024

The products are good and satisfactory. Shipping is slow. I received one item damaged and have contacted your company by phone and email with no reply. Not happy about that.

Sa

Site Experience Feedback

May 27, 2024

Okay

Online Shopper

Site Experience Feedback

May 08, 2024

Out of stock items should not be displayed. So many Ketastase items are in that category; conveys the impression that you are going out of business, even if it merely means you are TEMPORARILY sold out. Also a time-waister for shoppers.

Joe

Site Experience Feedback

Apr 06, 2024

Good experience.

MariaV14

Site Experience Feedback

Feb 29, 2024

It was very quick and easy to find the item I wanted and to order it. Thank you!


Post-Delivery Feedback

Mar 11, 2024

I ordered this shampoo on February 29. I did not receive it until March 9. Why did it take so long to receive? However, I was happy with the price of the item.

Mark

Site Experience Feedback

Feb 21, 2024

It was great.

Terrie

Site Experience Feedback

Feb 06, 2024

My first order, so far so good