Baby Brezza Reviews - 2,631 Review - 9.3/10
Baby Brezza Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.3 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.3out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.3out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 87% |
Neutral | 12% | 7% |
Negative | 7% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
9.1 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Baby Brezza
Showing 761 - 780 of 2,631
Merryhmc
Site Experience Feedback
May 29, 2024
Great. Can’t wait to gift this to my daughter for her 6 month old.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Merryhmc
Post-Delivery Feedback
Jun 08, 2024
My grandson had turned 6 months old and we are introducing solids to his diet. I have been pleased with our products previously purchased from Baby Brezza. I definitely checked their website first and found exactly what we were looking for. Bought veggies this weekend and we’re about to make and freeze some foods.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
NewGigi
Site Experience Feedback
May 25, 2024
The process of searching for the products was very easy. i love the 18 month warranty on purchase from the site. Fast, simple, and efficient. i love the free delivery as well. Great experience! I will definitely purchase additional products!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
NewGigi
Post-Delivery Feedback
Jun 08, 2024
Quality products! I love the many different models offered by the company. There is something to fill every need and every budget. I would highly recommend Baby Brezza to any new expectant parent!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
AA
Site Experience Feedback
May 31, 2024
Great buying experience
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
AA
Post-Delivery Feedback
Jun 08, 2024
Great experience overall and would recommend any person expecting to purchase
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: 9
- Full ratings for this review »
No Customer Support
Post-Delivery Feedback
Jun 08, 2024
I inquired about the setting for our specific formula and have not heard back in days. I was excited to try this product but clearly, it’s more about the purchase than the customer support.
- Overall Rating: 4
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 9
- Customer Support: 1
- Full ratings for this review »
Alexis
Site Experience Feedback
Jun 08, 2024
Very easy to use!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 08, 2024
Everything goo
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
ctbitt
Site Experience Feedback
Jun 08, 2024
I initially ordered the washer pro via prime pay and was notified that it would not ship until mid July. I just canceled that order and ordered via baby brezza website as it says it should ship mid June through the website. Hopeful this is true because we were wanting the produce sooner rather than later. A little annoyed that I had to essentially order it twice. Also, my 20% medical provider discount did not apply to my item which is also a little annoying.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
RM
Site Experience Feedback
Jun 08, 2024
The website was easy to navigate and I was thankful for the sale going on making it even more affordable to purchase items directly from this website than from third party sellers.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
JC
Site Experience Feedback
Jun 07, 2024
the experience was great. i was easily able to find the products i was looking for and purchase them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sorin
Site Experience Feedback
Jun 07, 2024
Everything was greath exept the lack of a shipping estimate. The shipping time is important for me and I would pay for faster shipping if available. Not offering a shipping estimate did make me second guess my purchase and checked the product availability on amazon prime. The only reazon I did buy here was the better price, but if amazon price was closer, eaven a bit more expensive I would have bougth from them due to faster shipping.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Phuong supermodel
Site Experience Feedback
Jun 07, 2024
It was okay. The site did not let me combine all the coupons I have for these expensive purchases!! And I am a nurse where they state we will have 20% discount which can’t not combine with others. Then why offer?!?
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
- Full ratings for this review »
NewMomma
Post-Delivery Feedback
Jun 07, 2024
The ease of ordering it and putting it together. Allows a newborn mom to get stuff done in a convenient way.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Lu
Site Experience Feedback
Jun 07, 2024
Website was easy to navigate.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
hgoet
Site Experience Feedback
Jun 07, 2024
Really good! Was waiting for specific baby items to go on sale and today they did.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KKF
Site Experience Feedback
Jun 07, 2024
Cheaper than Amazon
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Eddie
Site Experience Feedback
Jun 07, 2024
Love this site such great goodies for my baby.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sue
Site Experience Feedback
May 26, 2024
Multiple popups hinting of discounts that don't work.
- Overall Rating: 4
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Sue
Post-Delivery Feedback
Jun 06, 2024
The BB pro mini is compact & arrived on time. We are using it only for night feedings since my daughter-in-law is nursing during the day. It is disappointing that it needs cleaning after 4 uses. The video instructions do not include instructions about dismantling the unit. I chatted with the AI who was totally unhelpful and then realized human customer service was closed since we’re on Pacific time. It is scary pulling plastic (presumably breakable) parts apart w/o instructions. Also disappointed in needing to purchase a stand for >4 oz bottles
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 8
- Customer Support: 4
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 06, 2024
Was not made aware my item would not be shipping for 3-4 weeks. Contacted customer service when it wasn't delivered and told I would not have it for at least another month. If I would have known I would have been able to consider buying a different item or waiting to buy item once in stock as now my credit card is charged for something I don't have when I have to buy tons of baby things. This was not good business- let people know what items are not in stock!!!!
- Overall Rating: 2
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
- On Time Delivery: 1
- Customer Support: 2
- Full ratings for this review »
Jess
Site Experience Feedback
Jun 06, 2024
Website is user friendly, fast, and enjoyable to browse.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Val C
Site Experience Feedback
May 25, 2024
It was good, just hard to go back and forth for both items for making a decision on which items to purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Val C
Post-Delivery Feedback
Jun 06, 2024
Ordered and was received in a couple days.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »