Home > Home & Garden > Baby Brezza

Baby Brezza Reviews - 2,631 Review - 9.3/10

Nov 29, 2024
Baby Brezza is a curated platform for mother and baby products that provides parents in India with some of the best products from leading global and Indian brands. The brand aims to simplify parents lives, by offering the right solutions through superior, well-curated products and content.

Baby Brezza Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.3 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.2 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%87%

Neutral

12%7%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

9.1 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.7 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Baby Brezza

Showing 761 - 780 of 2,631

Merryhmc

Site Experience Feedback

May 29, 2024

Great. Can’t wait to gift this to my daughter for her 6 month old.


Post-Delivery Feedback

Jun 08, 2024

My grandson had turned 6 months old and we are introducing solids to his diet. I have been pleased with our products previously purchased from Baby Brezza. I definitely checked their website first and found exactly what we were looking for. Bought veggies this weekend and we’re about to make and freeze some foods.

NewGigi

Site Experience Feedback

May 25, 2024

The process of searching for the products was very easy. i love the 18 month warranty on purchase from the site. Fast, simple, and efficient. i love the free delivery as well. Great experience! I will definitely purchase additional products!


Post-Delivery Feedback

Jun 08, 2024

Quality products! I love the many different models offered by the company. There is something to fill every need and every budget. I would highly recommend Baby Brezza to any new expectant parent!

AA

Site Experience Feedback

May 31, 2024

Great buying experience


Post-Delivery Feedback

Jun 08, 2024

Great experience overall and would recommend any person expecting to purchase

No Customer Support

Post-Delivery Feedback

Jun 08, 2024

I inquired about the setting for our specific formula and have not heard back in days. I was excited to try this product but clearly, it’s more about the purchase than the customer support.

Alexis

Site Experience Feedback

Jun 08, 2024

Very easy to use!

Online Shopper

Site Experience Feedback

Jun 08, 2024

Everything goo

ctbitt

Site Experience Feedback

Jun 08, 2024

I initially ordered the washer pro via prime pay and was notified that it would not ship until mid July. I just canceled that order and ordered via baby brezza website as it says it should ship mid June through the website. Hopeful this is true because we were wanting the produce sooner rather than later. A little annoyed that I had to essentially order it twice. Also, my 20% medical provider discount did not apply to my item which is also a little annoying.

RM

Site Experience Feedback

Jun 08, 2024

The website was easy to navigate and I was thankful for the sale going on making it even more affordable to purchase items directly from this website than from third party sellers.

JC

Site Experience Feedback

Jun 07, 2024

the experience was great. i was easily able to find the products i was looking for and purchase them.

Sorin

Site Experience Feedback

Jun 07, 2024

Everything was greath exept the lack of a shipping estimate. The shipping time is important for me and I would pay for faster shipping if available. Not offering a shipping estimate did make me second guess my purchase and checked the product availability on amazon prime. The only reazon I did buy here was the better price, but if amazon price was closer, eaven a bit more expensive I would have bougth from them due to faster shipping.

Phuong supermodel

Site Experience Feedback

Jun 07, 2024

It was okay. The site did not let me combine all the coupons I have for these expensive purchases!! And I am a nurse where they state we will have 20% discount which can’t not combine with others. Then why offer?!?

NewMomma

Post-Delivery Feedback

Jun 07, 2024

The ease of ordering it and putting it together. Allows a newborn mom to get stuff done in a convenient way.

Lu

Site Experience Feedback

Jun 07, 2024

Website was easy to navigate.

hgoet

Site Experience Feedback

Jun 07, 2024

Really good! Was waiting for specific baby items to go on sale and today they did.

KKF

Site Experience Feedback

Jun 07, 2024

Cheaper than Amazon

Eddie

Site Experience Feedback

Jun 07, 2024

Love this site such great goodies for my baby.

Sue

Site Experience Feedback

May 26, 2024

Multiple popups hinting of discounts that don't work.


Post-Delivery Feedback

Jun 06, 2024

The BB pro mini is compact & arrived on time. We are using it only for night feedings since my daughter-in-law is nursing during the day. It is disappointing that it needs cleaning after 4 uses. The video instructions do not include instructions about dismantling the unit. I chatted with the AI who was totally unhelpful and then realized human customer service was closed since we’re on Pacific time. It is scary pulling plastic (presumably breakable) parts apart w/o instructions. Also disappointed in needing to purchase a stand for >4 oz bottles

Online Shopper

Post-Delivery Feedback

Jun 06, 2024

Was not made aware my item would not be shipping for 3-4 weeks. Contacted customer service when it wasn't delivered and told I would not have it for at least another month. If I would have known I would have been able to consider buying a different item or waiting to buy item once in stock as now my credit card is charged for something I don't have when I have to buy tons of baby things. This was not good business- let people know what items are not in stock!!!!

Jess

Site Experience Feedback

Jun 06, 2024

Website is user friendly, fast, and enjoyable to browse.

Val C

Site Experience Feedback

May 25, 2024

It was good, just hard to go back and forth for both items for making a decision on which items to purchase


Post-Delivery Feedback

Jun 06, 2024

Ordered and was received in a couple days.