Home > Home & Garden > Baby Brezza

Baby Brezza Reviews - 2,631 Review - 9.3/10

Nov 29, 2024
Baby Brezza is a curated platform for mother and baby products that provides parents in India with some of the best products from leading global and Indian brands. The brand aims to simplify parents lives, by offering the right solutions through superior, well-curated products and content.

Baby Brezza Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.3 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.2 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%87%

Neutral

12%7%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

9.1 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.7 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Baby Brezza

Showing 741 - 760 of 2,631

LO

Site Experience Feedback

Jun 11, 2024

When at check out it gave me the option to get 20% through ID.me for my profession. I went through the process, got verified, but it did not allow me to use the discount. Even though the option was there to claim it.

Sev'yn

Site Experience Feedback

Jun 05, 2024

It was very easy to use can't wait to try the product....


Post-Delivery Feedback

Jun 11, 2024

I have not used it yet but I will definately let you know.

Nori

Site Experience Feedback

May 31, 2024

Nice and simple


Post-Delivery Feedback

Jun 11, 2024

Baby brezza has build some good products i wish i would of known about them sooner before my baby came but even so its been a big help and time saver with there products

Sam

Site Experience Feedback

Jun 11, 2024

Finding Accessories and cleaning tabs weren't easy. Should be easier to find these type of items.

Kasia

Post-Delivery Feedback

Jun 10, 2024

I love the baby brezza and how fast and convienient it is however this is our 3rd machine they all get error codes and cant be fixed. In 6yrs we went through 3 it is disappointing that the quality isnt there because they are not cheap. Wish they can make it better.

Ashley

Post-Delivery Feedback

Jun 10, 2024

Baby Brezza has great deals via their website including discounts and an exclusive extended warranty. Buying directly from Baby Brezza is worth it to get these, along with quality you can count on. The only issue I've had is calling in to customer service since they out source those calls. Running in to heavy accents and people who can't answer your questions. For example, I was advised to not use the prime checkout option offered on the website because they couldn't tell me whether I'd still get the 18 month extended warranty. Even though using the prime checkout allowed me to still use the exclusive website discount that was NOT available on Amazon. I went ahead and emailed this same question and recieved a much more confident response. Which was yes, I COULD have used the prime checkout and still received the extended warranty. However, I'd already purchased the item by then. I'll still purchase Baby Brezza items in the future but I'll avoid their outsourced customer service when possible!

Termite

Site Experience Feedback

May 30, 2024

The site showed a sales tax in some places of $15.69 and did not in other. I am an Oregon resident, product shipping to Oregon and there should not be a sales tax. I had to call Customer Service about and shipping time as it does not give at check out, before purchase, on UPS ground.


Post-Delivery Feedback

Jun 10, 2024

Difficulty of using online ordering system as you don’t get answers until you call directly

P

Site Experience Feedback

Jun 10, 2024

Everything's good except the first order discount rate. The ad said "SAVE 15% on your first order of $50+" but only 10% discount was applied.

Malena

Site Experience Feedback

Jun 10, 2024

I simply LOVE Baby Brezza, website, products, prices.

Bubbles

Site Experience Feedback

May 30, 2024

Excited for my daughter and son in law to use this gift for their daughter.


Post-Delivery Feedback

Jun 10, 2024

The baby breeza is one of the items that was a must have for me. I love the convenience of the app and the ability to start a bottle quickly with no mess and the right temperature.

Matt

Site Experience Feedback

Jun 10, 2024

It was quick and easy.

Liyah

Site Experience Feedback

Jun 09, 2024

Super excited I know my baby will love!

Sam

Site Experience Feedback

Jun 09, 2024

The website was easy to navigate. Prices are reasonable. Everything was easy to understand

Nina

Post-Delivery Feedback

Jun 09, 2024

Didn’t get a tracking number or know that my order was on back order.

nan

Site Experience Feedback

Jun 09, 2024

it was fine

Online Shopper

Post-Delivery Feedback

Jun 09, 2024

I was very excited to get a WiFi enabled formula maker but upon reading reviews and seeing other parents’ feedback on TikTok - I felt that I wasn’t ready to undertake the possibility of mold within the machine and/or inaccurate measuring of formula to water ratio. Seeing that my baby is only formula fed, I could not leave it to chance on a machine to mix the accurate amount when so many families have demonstrated through videos the machines are faulty at precise measurements. Having a countertop ice maker, I know first hand how problematic the mold growth is and how tedious it is to clean. I did not want to undertake either concerns as a mom with a newborn. I placed the order over Memorial Day weekend and tried to cancel within the first two hours but understood that I had missed the first hour window to cancel. Baby Brezza informs on their website that they are closed on weekends and holidays but somehow my order was processed and shipped out first thing and despite Baby Brezza trying to return to sender, the machine was delivered to me. I took the shipping label, stuck it over the existing sticker and handed it to FedEx. The item arrived to Baby Brezza on 6/3/24 at 10:54am and as of 6/9/24 there is still no initiation of processing the return. I mm

Julie

Post-Delivery Feedback

Jun 09, 2024

I have not yet received my products that I paid $300 for. And I have not received any information regarding the status of my product. It has been over two weeks since purchase and all the website says is “order confirmed” does not even say it has been processed which “occurs from 1-3days after purchase”

HVT1011

Site Experience Feedback

May 25, 2024

NONE! It was easy


Post-Delivery Feedback

Jun 09, 2024

It was a good experience, it also showed previous reviews of what other users liked about the product and I was able to choose what I wanted. The video footage and the list of what the item does was also helpful in my decision on the produce item purchased.

Online Shopper

Site Experience Feedback

Jun 09, 2024

Great!

Bree

Site Experience Feedback

Jun 08, 2024

Website is very easy to use and to find products . The descriptions are very well written and detailed