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Baby Brezza Reviews - 2,631 Review - 9.3/10

Nov 29, 2024
Baby Brezza is a curated platform for mother and baby products that provides parents in India with some of the best products from leading global and Indian brands. The brand aims to simplify parents lives, by offering the right solutions through superior, well-curated products and content.

Baby Brezza Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.3 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.2 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%87%

Neutral

12%7%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

9.1 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.7 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Baby Brezza

Showing 521 - 540 of 2,631

Navy

Site Experience Feedback

Jul 20, 2024

Process was quick and simple. But unable to select preferred shipper as FedEx.

G-ma Robin

Post-Delivery Feedback

Jul 20, 2024

I was skeptical of the babybrezza formula pro - but my sister-in-law highly recommended it. (I'm the grandma to the baby.) We LOVE it! So easy and I ordered a second spout since all parts have to be dry and this is a good deal. Worth the $12 because the spout needs cleaned after 4 bottles. Easy to assemble and you can make bottles with one hand (while holding the baby). This is a great product!

Janell

Site Experience Feedback

Jul 20, 2024

My experience was good. I had no problems. I even got a discount for being a nurse!

June

Site Experience Feedback

Jul 20, 2024

Liked the promotions on the website and the variety of products

Jonathanrl98

Post-Delivery Feedback

Jul 20, 2024

I ordered the baby breeze part July 5 and it’s still not processed

Pao

Site Experience Feedback

Jul 19, 2024

No comment

Jennifer

Post-Delivery Feedback

Jul 19, 2024

The woman I talk to was absolutely fabulous! She went over and beyond to help me! Ended up getting the sterilizer and I’m absolutely in love with it. I’m a first time mom and I’ve been telling all my friends put baby Brezza on the registry because the customer service is out of this world and their products are great!!

Tania

Site Experience Feedback

Jul 19, 2024

It was easy to access

Dona

Site Experience Feedback

Jul 19, 2024

Good and easy

Online Shopper

Post-Delivery Feedback

Jul 19, 2024

Don't think twice about getting the formula pro advanced. It makes life so much easier

Online Shopper

Post-Delivery Feedback

Jul 19, 2024

I am just not happy with the product. It does not mix the formula at all when dispensed so then I have to shake the bottle which creates bubbles. The only reason I bought this product is because it claimed that it creates zero bubbles. I think that was misleading and I don’t have a use for this product anymore

Baby Brezza

Site Experience Feedback

Jul 19, 2024

Process is very easy

Drake

Site Experience Feedback

Jul 19, 2024

I love this product and all it can offer but all the deals given out never worked on the washer pro which made it difficult to purchase.

Online Shopper

Post-Delivery Feedback

Jul 18, 2024

Hard to put together and it’s leaking

Hannah

Site Experience Feedback

Jul 18, 2024

The website wasn't working properly through my phone so I called in and Lou was able to help walk me through every step. She was amazing! Since she was able to help me, I made my purchase today. :)

Online Shopper

Post-Delivery Feedback

Jul 18, 2024

The ground delivery promised was super fast. I received the package in 2 days. Amazing!

Bella

Site Experience Feedback

Jul 18, 2024

Was the 2nd time I ordered for my grand baby very easy

MARSHY

Site Experience Feedback

Jul 18, 2024

It was great!

Poppy Chizman

Site Experience Feedback

Jul 09, 2024

I enjoyed the website very easy to work through


Post-Delivery Feedback

Jul 18, 2024

I just commented on this

Sarah H.

Site Experience Feedback

Jul 09, 2024

I purchased a replacement part (reservoir for the baby brezza pro) and had to call to see if it comes with the washer/spring/plug. The pictures do not show those parts and someone in the comments said they weren't included. When my husband called, the parts are included...should be more clear on the website.


Post-Delivery Feedback

Jul 18, 2024

This product is awesome and the support/replacement items were awesome as well. The only issue is that the online picture of the item did not show all the parts, so my husband had to call to ensure all the parts were included. We needed the water basin for the formula pro and the online replacement picture did not show the white plug/spring that is required to make it work. So we were unsure if it came with those small parts or not. This should be added to the description and/or picture so people know what they're getting.