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Baby Brezza Reviews - 2,631 Review - 9.3/10

Nov 29, 2024
Baby Brezza is a curated platform for mother and baby products that provides parents in India with some of the best products from leading global and Indian brands. The brand aims to simplify parents lives, by offering the right solutions through superior, well-curated products and content.

Baby Brezza Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.3 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.2 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%88%

Neutral

12%6%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

9.1 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.7 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Baby Brezza

Showing 481 - 500 of 2,631

Lizzeth

Site Experience Feedback

Jul 26, 2024

Website is really helpful it explain how and what exactly comes in every machine and what it does. I love this website and the products, I wish I knew about this products with my first born, Really great for 1st time moms.

Nonbinary Parent

Post-Delivery Feedback

Jul 25, 2024

They have a teachers discount that has a fine print so that it only applies to some items – which you can only see at the very end of your purchase. If you see a good price on Amazon or another distributors do not wait, or go with a competitor's product if you are on a tight budget.

ToothDaddy.

Site Experience Feedback

Jul 25, 2024

Placed my NPI number does not work for listed items, should not be restricted to use healthcare provider discount, actually very deceptive, because I went through all the process to get verified for then the product of Interest not to be discounted and climb up to original price of 300 plus taxes. To be better as a company I recommend being transparent with restrictions on items and discounts.

Minnie

Site Experience Feedback

Jul 25, 2024

I didn’t realize I had to scroll to the right to see more sterilizers, at first I only saw two and thought that’s all you had

Online Shopper

Post-Delivery Feedback

Jul 25, 2024

I’m frustrated with the purchase and now the return. I got cleaning tablets and was asked to rate my satisfaction. I didn’t get the bottle washer for another week or so and thought it wasn’t coming! Now there’s a problem with returning. I have to start “a process”! Why can’t I get a label and be done with it?!! I’m sorry I ever listened to my friend!

Colin

Site Experience Feedback

Jul 25, 2024

I tried to discover all the differences between the formula mixers, and it was extremely difficult to do. One thing I was trying to figure out was how much water and formula mix the mini held as compared to the Pro, and that information was not available anywhere, though in the comparisons, the website listed how big the pro water tank was.

Kael

Site Experience Feedback

Jul 25, 2024

Amazing product

jj

Site Experience Feedback

Jul 25, 2024

Seamless

Ren

Site Experience Feedback

Jul 25, 2024

Good sales and options to buy from!!

Papa D

Site Experience Feedback

Jul 25, 2024

It was decent

Pam

Site Experience Feedback

Jun 03, 2024

Website was easy to maneuver.


Post-Delivery Feedback

Jul 25, 2024

Ordering this product was fairly easy. There were two products similar, but I did order the right one. Looks like a great product.

M

Site Experience Feedback

Jul 25, 2024

The website is easy to navigate. I have prior experience with these products and they are great.

Unhappy

Post-Delivery Feedback

Jul 24, 2024

Was not happy w company at all. Canceled order and purchased at store their discount not worth aggravation of placing an order and not being provided correct information.

FASTNINE

Site Experience Feedback

Jul 24, 2024

NO TAX ON BABY THINGS IN FLORIDA YOU CARGED ME TAX

Pik

Site Experience Feedback

Jul 24, 2024

Very good

NCO

Site Experience Feedback

Jul 13, 2024

I trust the machine is as advertised but I wish there was more detail on starting the product process

kstrick

Post-Delivery Feedback

Jul 24, 2024

Baby Brezza resolved my issue when I needed a part replaced on my food maker machine. Since they don’t carry the exact product that I needed the part for anymore, they gave me a credit online for the amount I paid and I was able to buy a new food maker machine. I am satisfied with the experience I had with Baby Brezza and their customer support

Yovan

Site Experience Feedback

Jul 23, 2024

It was good, I’m like this web side page is not bored like others.

Online Shopper

Site Experience Feedback

Jul 23, 2024

Good

Sara

Site Experience Feedback

Jul 23, 2024

Baby brezza is the best