Ceecee
Site Experience FeedbackJul 4, 2026
Avon has changed a lot over the years. It's kind of unfortunate but to be expected A Little. It's not as fun or simple anymore. They used to offer cute items such as trinkets and trinket hearts or boxes or flowers and fun things for kids ALL of this is Gone, better deals and specials. I found the descriptions to be misleading which leads to disappointment (ordered a candle which was Not cheap but said it had Water Lily as part of the fragrance, it does Not! And that was One of the Main reasons I caved and bought it) The wick is flat wood and comes with warnings not to burn for too long, Never saw that before. Their prices have gone up quite a bit!!! They offer same products but in Many different options now (Skin So Soft and skin care and others), it's too much, The original Skin So Soft and the Soft and Sensual are nice (even though the scents seem to have been changed a little which is ashame). They got rid of some great products (womens perceive perfume) and recentlythe Anew under eye depuffing cream and dark spots with small roller applicator to name two. On a more positive note, I do like the option to Try On to see the colors of make up. That has been helpful since the colors shown Never look like what you get. However Not all items offer the Try On. I'm not sure why. I wanted to use it this time and it wasn't there unfortunately. I understand everything has to keep up with changes However too many changes, not keeping products that multiple customers want back, raising prices that are too high for the products, Not offering shipping return labels, need better deals. And bring back Back Orders for at least one previous brochure And Samples (perfume, lip colors, skin care, etc). Years ago when I was a kid I helped my mom do Avon and we loved looking though the brochures, packing the books in the plastic hanging bags, prepping orders, doing deliveries. It was a family thing. The paper bags to pack the orders, even the detailed order slips. Yes online makes certain things easier and less work and expense for the reps but now the reps just have their sites and don't do much customer service or assistance, etc. Avon has been around for a very long time. I am glad it's still around. But to keep up, need to do better. I am glad that if I have a return I don't have to feel bad bothering a rep to do the return. Just unfortunate the customer has to eat the cost. Offer low cost flat rate return labels. Hope all this helps.