Online Shopper
Post-Delivery FeedbackNov 25, 2025
I tried to make an online purchase on Nov. 14th, I had received an email that I would receive 20% discount, I tried to place the order before midnight Friday the 14th, I tried 12 times and each time my credit card was charged, but I would get a popup message from Avon that my card was invalid, but my credit card was getting charged each time. I called Avon the next morning and was told there was nothing wrong with Avon's system, but again my credit card was charged each time I placed the order. I asked if I could receive the 20% discount on my previous order (which was the exact order I was placing on Friday night the 14th) I was told no because the discount was no longer available. I have been a faithful Avon costumer for over 50 years and I couldn't get any kind of discount for my previous order which was the exact order I was placing on the 14th . The savings was $17.90. I didn't not return the order but certainly thought about it. Not sure I will such a faithful customer in the future. I don't think $17.90 would have caused Avon a great loss but sure would have made a faithful customer very happy.
Thank you for your time
Crystal Larsen