Thunder
Post-Delivery FeedbackJul 23, 2026
Your site needs to be upgraded showing that you use UPS. Also, UPS should do a better job of monitoring the tracking site..when they pick up and traveling of package. Also, UPS made a mistake and instead of processing my package to my physical address be UPS. The transferred it to the USPS using my physical address which I receive no mail at! I can only assume that human error occurred when the seen my billing address. Your site won’t let me enter in a PO Box states “can’t deliver to PO Box”. So, either allow PO Box Delivery on site as UPS does delivery to P.O Boxes due to the type of UPS service that you contracted with or assure UPS delivers to the physical address! You need to consider that there are many reasons why people do not get mail or packages delivered to their home. One being mail theft, other is customers not assure exactly what day it package delivered and some people have business trips that are out of the area so unable to pick up package so they get a PO Box to assure safety of mail and packages. Please clean up this up as I hope to be purchase from you again. I had to literally track down the package and hope and pray that the local post man would give me my package instead of kicking it back due to my physical address is designated as “ no mail delivery here”. I was told that I could of changed the address with USPS but that would cost me an additional $16! Please correct this. Thank you