Audio Advisor Inc. Reviews - 1,304 Review - 9.5/10
2022
Winner
Circle of
Excellence
6 years
Audio Advisor Inc. Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.6 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.4 /10 |
9.5out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.6out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 89% | 88% |
Neutral | 8% | 9% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
9.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
8.8 out of 10
Recent Reviews for Audio Advisor Inc.
Showing 1 - 20 of 1,304
J
Post-Delivery Feedback
Jan 10, 2025
The product I ordered was no longer available and customer support contacted me right away to offer a demo product at a reduced price. I was stoked and the product arrived right away and sound incredible.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jan 09, 2025
If you like vinyl, you need some way to clean your old albums and keep all of your albums clean. The Record Doctor does the trick for a reasonable price. Yes, other cleaners are available, at greater costs, but they do no better job than the Record Doctor can. This was a good purchase and meets my needs.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Steven55436
Site Experience Feedback
Jan 01, 2025
Answered all my questions and made helpful suggestions. Great service and positive experience. Will definitely make more purchases here.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jdub
Site Experience Feedback
Dec 27, 2024
easy to navigate, very quick responsive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jdub
Post-Delivery Feedback
Jan 09, 2025
I have a need to upgrade items for my ProJect turntable, and you had exactly what I needed and it was priced right, affordable. It was also delivered on time, when promised.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
Tim J
Site Experience Feedback
Dec 31, 2024
Great interaction, I have been buying from Audio Advisor for over 20 years now, and will continue to do so, and also direct people I know, when they are in the market to buy equipment/cables
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tim J
Post-Delivery Feedback
Jan 08, 2025
Always a GREAT shopping experience at audio Advisor, great selection of products
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Echo
Post-Delivery Feedback
Jan 08, 2025
Na
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Peter
Site Experience Feedback
Dec 11, 2024
To buy from Audio Advisor my first buying high end audio equipment was a great experience and satisfaction. I've got a good discount in Martin Logan speakers also. All the devices sound great and this mean a lot to me. Now my wife and I really enjoy from great music. Thank you very much.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Peter
Post-Delivery Feedback
Jan 07, 2025
I was expecting a discount and I got it with Audio Advisor. I would recommend this site to a friend because your prices are affordable and you a very good advisors that are knowledgeable. Also the variety in audio equipment and different brands that a client can do a correct choice. And personally I improved significantly my enjoyment with music once I found your online site.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jan 07, 2025
Audio advisor is a great company. I have been dealing with them for quite sometime. I was never disappointed.I would recommend them highly.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Wes
Site Experience Feedback
Dec 28, 2024
Overall the website was very customer friendly. Although it was my first purchase, I do receive awesome information from AudioAdvisor via email. I think this may be based on my recent purchase of either Bose and/or Sony headphones.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Wes
Post-Delivery Feedback
Jan 07, 2025
I really love my purchase of the Focal Bathys Headphones! I can’t say enough about how wonderful the sound as well as the esthetic. As for customer service, it bar none. Wonderful representatives! The only complaint would be the method of delivery. Sorry to say USPS can be kind of a hit or miss.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
pgranger
Post-Delivery Feedback
Jan 06, 2025
I ordered parts to reconfigure a stereo stand. I had them delivered to my home rather then my studio, which is where the credit card is addressed. I really appreciated that AA called me to confirm the desire to send to a different shipping address.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Ragnartheviking
Site Experience Feedback
Jan 05, 2025
I always get good information on products when contacting AA. I run 5x high-end stereos in my home. I'm always looking for products that will enhance my systems. I recently upgraded my BlueSound Node-X to the Bluesound Node Icon. I love it. D.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 04, 2025
Very good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 04, 2025
I would like to have the user manuals available if possible.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
N.P.
Post-Delivery Feedback
Jan 04, 2025
Ordering was easy and shipping was fast, considering it was the Post Office.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
peeboh
Site Experience Feedback
Dec 18, 2024
Easy transaction. My second purchase of a demo item. The first one was a NAD CD player which I have been using and works great and replaced a 15yr old cd player.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
peeboh
Post-Delivery Feedback
Jan 04, 2025
Competitive pricing and good product information
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Joey
Site Experience Feedback
Jan 03, 2025
Fast and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 03, 2025
ALL GOOD HERE
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Johnny Chuck
Site Experience Feedback
Nov 21, 2024
Great place to buy audio equipment.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Turntabler
Site Experience Feedback
Jan 03, 2025
AudioAdvisor's website had the best description of the type of product I was looking for. It made my decision making process much simpler so I went with them to make my purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CCbiggs
Site Experience Feedback
Jan 03, 2025
didnt say shipping date
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »