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Audio Advisor Inc. Reviews - 1,304 Review - 9.5/10

Jan 11, 2025
Audio Advisor sells a range of top-quality, name-brand high-end audio components, accessories, audio-visual furniture and related books.
Circle of Excellence - Audio Advisor Inc.

2022
Winner

Circle of
Excellence

6 years

Audio Advisor Inc. Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.6 /10
Product Selection9.2 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.3 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.4 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

89%88%

Neutral

8%9%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

9.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

8.8 out of 10

Recent Reviews for Audio Advisor Inc.

Showing 1 - 20 of 1,304

J

Post-Delivery Feedback

Jan 10, 2025

The product I ordered was no longer available and customer support contacted me right away to offer a demo product at a reduced price. I was stoked and the product arrived right away and sound incredible.

Online Shopper

Post-Delivery Feedback

Jan 09, 2025

If you like vinyl, you need some way to clean your old albums and keep all of your albums clean. The Record Doctor does the trick for a reasonable price. Yes, other cleaners are available, at greater costs, but they do no better job than the Record Doctor can. This was a good purchase and meets my needs.

Steven55436

Site Experience Feedback

Jan 01, 2025

Answered all my questions and made helpful suggestions. Great service and positive experience. Will definitely make more purchases here.

jdub

Site Experience Feedback

Dec 27, 2024

easy to navigate, very quick responsive


Post-Delivery Feedback

Jan 09, 2025

I have a need to upgrade items for my ProJect turntable, and you had exactly what I needed and it was priced right, affordable. It was also delivered on time, when promised.

Tim J

Site Experience Feedback

Dec 31, 2024

Great interaction, I have been buying from Audio Advisor for over 20 years now, and will continue to do so, and also direct people I know, when they are in the market to buy equipment/cables


Post-Delivery Feedback

Jan 08, 2025

Always a GREAT shopping experience at audio Advisor, great selection of products

Echo

Post-Delivery Feedback

Jan 08, 2025

Na

Peter

Site Experience Feedback

Dec 11, 2024

To buy from Audio Advisor my first buying high end audio equipment was a great experience and satisfaction. I've got a good discount in Martin Logan speakers also. All the devices sound great and this mean a lot to me. Now my wife and I really enjoy from great music. Thank you very much.


Post-Delivery Feedback

Jan 07, 2025

I was expecting a discount and I got it with Audio Advisor. I would recommend this site to a friend because your prices are affordable and you a very good advisors that are knowledgeable. Also the variety in audio equipment and different brands that a client can do a correct choice. And personally I improved significantly my enjoyment with music once I found your online site.

Online Shopper

Post-Delivery Feedback

Jan 07, 2025

Audio advisor is a great company. I have been dealing with them for quite sometime. I was never disappointed.I would recommend them highly.

Wes

Site Experience Feedback

Dec 28, 2024

Overall the website was very customer friendly. Although it was my first purchase, I do receive awesome information from AudioAdvisor via email. I think this may be based on my recent purchase of either Bose and/or Sony headphones.


Post-Delivery Feedback

Jan 07, 2025

I really love my purchase of the Focal Bathys Headphones! I can’t say enough about how wonderful the sound as well as the esthetic. As for customer service, it bar none. Wonderful representatives! The only complaint would be the method of delivery. Sorry to say USPS can be kind of a hit or miss.

pgranger

Post-Delivery Feedback

Jan 06, 2025

I ordered parts to reconfigure a stereo stand. I had them delivered to my home rather then my studio, which is where the credit card is addressed. I really appreciated that AA called me to confirm the desire to send to a different shipping address.

Ragnartheviking

Site Experience Feedback

Jan 05, 2025

I always get good information on products when contacting AA. I run 5x high-end stereos in my home. I'm always looking for products that will enhance my systems. I recently upgraded my BlueSound Node-X to the Bluesound Node Icon. I love it. D.

Online Shopper

Site Experience Feedback

Jan 04, 2025

Very good!

Online Shopper

Site Experience Feedback

Jan 04, 2025

I would like to have the user manuals available if possible.

N.P.

Post-Delivery Feedback

Jan 04, 2025

Ordering was easy and shipping was fast, considering it was the Post Office.

peeboh

Site Experience Feedback

Dec 18, 2024

Easy transaction. My second purchase of a demo item. The first one was a NAD CD player which I have been using and works great and replaced a 15yr old cd player.


Post-Delivery Feedback

Jan 04, 2025

Competitive pricing and good product information

Joey

Site Experience Feedback

Jan 03, 2025

Fast and easy.

Online Shopper

Site Experience Feedback

Jan 03, 2025

ALL GOOD HERE

Johnny Chuck

Site Experience Feedback

Nov 21, 2024

Great place to buy audio equipment.

Turntabler

Site Experience Feedback

Jan 03, 2025

AudioAdvisor's website had the best description of the type of product I was looking for. It made my decision making process much simpler so I went with them to make my purchase.

CCbiggs

Site Experience Feedback

Jan 03, 2025

didnt say shipping date