Renae M
Post-Delivery FeedbackFeb 4, 2026
They lied about having a warranty upon purchase of the product. I was informed yesterday after paying $7100 that because I live off-grid there is NO Warranty! They failed to mention the battery will die in 4 day! They sent 2 batteries the first came in having spilled out the battery acid in transit. NO where does anything say the generator requires a trickle charger. It should have an alternator! How do you make a generator that can't stay powered for more than 4 days! When we figured it out, NO one there knew what type of voltage/wattage is needed for it to buy the trickle charger. AP Electric did refund the charge for the battery. I was so happy to have purchased from an American Made Company only to find they were not transparent in what was required for the Generator to actually function and the Warranty. The website said the order would be shipped in 3 to 5 days. I received the remote control unit, three days later, a battery the next day, then 2 days later the second battery then 3 days later the Generator arrived. The Generator itself runs beautifully!!! Too bad everything else made me never want to deal with this Company again. The Topper was the last thing we found out was NO WARRANTY after we paid and installed the unit. I will NEVER buy from them again!!!