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AP Electric Reviews - 734 Reviews - 9.0/10

Nov 29, 2024
AP ELECTRIC provides online generator sales. It offers a complete range of power solutions from Generac, Briggs & Stratton, and Kohler models. It carries all types of residential, commercial, and industrial generators fueled by diesel, gasoline, natural gas, or propane. It allows free shipping, accessory discounts, and flexible financing options if needed.

AP Electric Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.0 /10
Product Selection9.5 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.4 /10
On-Time Delivery8.6 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%88%

Neutral

10%9%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for AP Electric

Showing 681 - 700 of 734

Larry

Post-Delivery Feedback

Jan 05, 2024

I got to speak with a real person without being put on hold! Knowledgeable, polite and efficient…A+

bruce's gen

Site Experience Feedback

Jan 05, 2024

website was very fast and easy to find what i needed

Art

Site Experience Feedback

Jan 04, 2024

Website is excellent, includes pricing, specs, descriptions that make it easy to bundle packages

Glenn

Site Experience Feedback

Jan 02, 2024

The person that I spoke to at customer service was very professional.

MrShawn

Site Experience Feedback

Jan 02, 2024

Easy to work with.

WME ELECTRIC

Site Experience Feedback

Jan 01, 2024

Very easy to navigate website , and have many options for generator accessories

Eric

Site Experience Feedback

Dec 11, 2023

Nice site. Easy to navigate.


Post-Delivery Feedback

Jan 01, 2024

Nice staff and ordering was easy.

Carolyn

Site Experience Feedback

Dec 30, 2023

Couldn't find other parts I needed.

John C

Site Experience Feedback

Dec 29, 2023

Great website, easy to follow, super fast shipping!

Dave

Site Experience Feedback

Dec 29, 2023

Tim the salesman was awesome

DDD

Site Experience Feedback

Dec 29, 2023

Good prices and products

Greg

Site Experience Feedback

Dec 28, 2023

I have purchased quite a few generators from you in the past.

wcd

Site Experience Feedback

Dec 28, 2023

I look forward to getting my new Generac!!

Noreaster

Site Experience Feedback

Dec 27, 2023

Found exactly what I needed, and delivery was prompt!

James

Site Experience Feedback

Dec 25, 2023

Very pleased

ScammedCustomerNH

Post-Delivery Feedback

Dec 22, 2023

They said the item was in stock and charged my credit card two weeks ago. Now say the item is backordered. My customer is upset, and I've been charged way before it shipped, if it ever ships... This is deceptive practice and is possibly illegal.

Kathy

Post-Delivery Feedback

Dec 21, 2023

Such ease of ordering and communication was great!

Sam

Site Experience Feedback

Dec 19, 2023

Great

Jackthecrack

Site Experience Feedback

Dec 02, 2023

Had 2 eco gens nothing but trouble. My 15kv has been at my dealer for 2 months and haven't had a chance to look at it. I'm ordering this for a back up. I am off grid with solar. Only put on about 300 hrs a year. I talked to a sales girl a couple weeks ago and she was very helpful. Will be ordering 3 kohler units in spring I believe the rca14. My eco gen runs but shuts right down avr codes. We are out in the sticks and no service. Thanks

Houston Electrical Solutions LLX

Post-Delivery Feedback

Dec 19, 2023

great service and products